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Career Opportunity

Human Resources Analyst - People Science Business Partner - HRS - San Francisco Public Utilities Commission - 1241 – (145137)

Recruitment: RTF0145136-01143543

Published: April 05, 2024


Sari Mix -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Utilities Commission
Job class: 1241-Human Resources Analyst
Salary range: $90,922.00 - $133,848.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time


  • Application Opening: 04/02/2024
  • Application Filing Deadline: 04/21/2024
  • Annual Salary: $90,922 - $133,848 Annually
  • Recruitment ID: RTF0145136-01143543

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

Employee Amenities

  • On-site bicycle parking, locker rooms and electric vehicle charge stations
  • Close to commute/transit locations (e.g., BART, MUNI, Golden Gate Transit, parking garages)
  • Proximity to numerous food and café options (e.g., SPRO, Brenda’s French Soul Food, Philz Coffee, Golden Era Vegan Restaurant)

To learn more about working at the SFPUC, visit our career site at

Role description

Project: Engagement Survey and Programs Launch

We are looking for individuals who:

  • Are highly organized, with great attention to detail while always keeping the larger picture in mind.
  • Are familiar with research concepts and methodologies in business settings.
  • Think critically through their work and continuously strive to gain deeper understanding.
  • Embrace learning and maximizing technology.
  • Are self-motivated and able to work both independently and collaboratively.

As a People Science & Strategy Analyst, you will:

Work under the direction of principal and senior analysts to perform professional work in analyzing, researching, and consulting functions related to: competency modeling, employee engagement, people analytics, talent management consulting, workforce planning, and racial equity. Specific duties will include:

  • Provide research and best practice-based consultation to business leaders related to talent management strategies.
  • Lead projects, including project scoping, developing project plans, communication plans, and manage external partnerships.
  • Independently compile and analyze data using standard software programs such as Excel; create compelling data visualizations.
  • Manage a portfolio of internal clients to build competency models (i.e., critical technical, behavioral, and leadership competencies required for successful performance).
  • Develop and improve talent management processes (e.g., selection, performance management, career pathing) to align with our competency framework.
  • Conduct research and data analysis to identify actions and recommendations to support SFPUC’s Racial Equity Action Plan and other related initiatives.
  • Facilitate workshops to guide business leaders through strategic workforce planning.
  • Develop survey instruments and interview questions to gather data and information.
  • Plan and create content, resources, and communications (e.g., site pages, training guides, newsletters).
  • Prepare and deliver professional, visually appealing reports and engaging presentations to communicate findings and recommendations to diverse, non-technical audiences.
  • Continuously search for opportunities to improve team processes.
  • Direct the work and assist in the professional development of graduate-level interns.
  • To accomplish this work, you will need to leverage multiple, changing technologies. This may include, but is not limited to: Visier (people analytics), Quantum Workplace (engagement suite), Microsoft Office Suite, SharePoint (including site development), Survey Monkey, Microsoft Forms, and Adobe Illustrator.

The 1241 Human Resources Analyst will perform other related duties as assigned.

How to qualify

Education:  Possession of a baccalaureate degree from an accredited college or university.

Education Substitution: Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

  • Graduate degree in Industrial-Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology)
  • Work experience and/or professional certifications in the areas of: competency modeling, strategic workforce planning, employee experience/engagement, workforce surveys & analytics, diversity, equity & inclusion, and/or talent management consulting.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?



Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

  • Select the “Apply Now” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Sari R. Mix at

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.