Career Opportunity

Payroll Manager (0922) – Human Resources, Office of the City Administrator (146965)

Recruitment: RTF0146964-01094931

Published: May 13, 2024

Accepting applications until: May 21, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Specific information regarding this recruitment process is listed below:

• Application Opening: Tuesday, April 30, 2024 (Amended: May 6, 2024 & May 13, 2024)
• Application Deadline: Tuesday, May 21, 2024 (11:59 PM, PST)
• Recruitment/List ID: #146965

The application deadline has been extended for additional recruitment.

The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco. 

The Office of the City Administrator’s Mission and Vision

Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service.

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. 

We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, retention, training, and development, particularly for Black, Indigenous, and people of color (BIPOC).

We offer flexibility with a hybrid remote and in-person work environment in our office in San Francisco, California. (Must be a California resident.)

To learn more about our departments, divisions, and programs, visit:  https://sf.gov/departments/city-administrator.

Role description

The Payroll Manager is responsible for managing and directing electronic payroll production and leave administration for approximately 1,300 employees of the Office of the City Administrator, which includes Administrative Services and Department of Technology as well as the Rent Board. This position will develop, implement, maintain and evaluate payroll and leaves administration procedures and guidelines; manage and direct professional, technical and clerical payroll and leaves administration personnel; and coordinate and monitor compliance of payroll and leave administration activities.

Examples of Important and Essential Duties:

• Manages the direct payroll functions and leaves and workers’ compensation administration for all City Administrator Office’s departments and divisions.
• Manages and directs staff engaged in time reporting, payroll processing and leaves and workers’ compensation administration.
• Coordinates the delivery of payroll data; develops performance measures; and manages productivity to improve payroll operations and services; participates in the identification, analysis and resolution of problems, issues and conflicts.
• Determines and verifies proper salary payment in compliance with prescribed rules and regulations, such as various government codes, charter provisions, and union contracts; maintains related accounting controls for audit purposes.
• Provides guidance in the preparation, review and maintenance of a variety of complex payroll and leaves records and reports, memoranda and correspondence.
• Interprets and implements pertinent laws, ordinances, regulations, policies and procedures to clarify and expedite payroll processing and coordinate employee leaves.
• Develops and updates procedures and techniques for payroll and leaves related personnel functions; writes new procedures for the implementation of policies.
• Ensures payroll procedures comply with applicable federal, state and local laws and guidelines and payroll best practices and internal controls.
• Participates in conferences and staff meetings relating to departmental activities, civil service rule changes and new procedures to improve payroll operations; attends and participates in meetings regarding electronic data processing and its application to payroll and personnel operations.
• Interprets and documents pertinent labor contract provisions, charter and administrative code provisions, civil service rules, annual salary ordinances, departmental rules and other documents governing employees' pay and benefit rights; provides written and oral explanations to management, union officials and employees.
• Confers with departmental representatives, Health Service System, Retirement System, representatives of outside organizations and others regarding the interpretation and application of various laws, codes, rules and other matters pertaining to payroll operations.
• Performs related duties as required.

How to qualify

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Five (5) years of progressively responsible clerical and office experience in the preparation and maintenance of detailed and complex payroll and personnel records and reports.

Education Substitution:  Additional verifiable payroll work experience may substitute for up to two years of the required education on a year-for-year basis (One year of qualifying experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Note(s):

• One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
• Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Two (2) years of supervisory experience in the area of payroll functions.
• Possession of a Certified Payroll Professional (CPP) Certificate.
• Experience providing payroll services to a large, unionized organization.

Verification:
Please make sure it is clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Applicants should keep copies of all documents submitted as these will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. For more information, please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education.

Note: Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

What else should I know?

Selection Procedure/Examination Requirements
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the minimum qualifications for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire (Weight 100%):
Candidates deemed to meet the minimum qualifications will participate in a supplemental questionnaire evaluation designed to measure their relative knowledge, skills and abilities in job-related areas, which may include, but not be limited to, knowledge of: management and administrative techniques, applicable laws, ordinances, policies, rules and regulations, budget development and administration, personnel administration, electronic data processing; ability to: maintain a variety of complex payroll and personnel records and prepare comprehensive reports as well as presentations; management, supervisory, analytical, human relations, written and oral communication abilities. A passing score must be achieved on the supplemental questionnaire in order to be ranked on the eligible list.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at sean.sexton@sfgov.org.

Terms of Announcement and Appeal Rights:
PBT: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.