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Career Opportunity

HR Employee and Labor Relations Director-Public Works (0932) (PEX)

Recruitment: REF41572C

Published: May 21, 2024


Lateef Taylor -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Works
Job class: 0932-Manager IV
Starting salary range: $159,224.00 - $203,164.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time


Specific information regarding this recruitment process is listed below.

Application Opening: Tuesday, May 21, 2024
Application Deadline: Continuous.
The application filing period will be open at least through Wednesday, May 29, 2024, at 5:00 PM (PST) and will close any time after.
Compensation Range: $159,224 and $203,164 (Range A)
Recruitment ID: RTF0147327/PEX 0932-01152264 
Appointment Type: Permanent Exempt 
This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

Work location: 25 Van Ness Ave, San Francisco, CA 

San Francisco Public Works (Public Works) has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.

Please visit the “About Us” section of our website at about to learn more about the department’s core values, Racial Equity Initiative, leadership team, history, budget and more.

Our Human Resources (HR) Division is recruiting experienced and outstanding leaders to compete for the role of Employee and Labor Relations Director (0932 Manager IV). A leader who can guide wide-ranging labor relations, payroll, leaves, and EEO initiatives that enhance the working environment for all employees at all tiers, charged with the effective and efficient execution of the mission of Public Works and the City & County of San Francisco.

Role description

With the general direction of and collaboration with the Human Resources Director, as the Employee and Labor Relations Director, you will direct the labor relations programs of our organization which comprises close to 1,700 employees, one hundred and seventy-seven (177) unique job classifications represented by twenty-one (21) collective bargaining agreements (CBA).

Applying your expert knowledge and experience, you will cultivate and nurture positive relationships with our valued labor partners while leading a team that guides directors, managers, and supervisors on interpreting the Collective Bargaining Agreements (CBAs), disciplinary procedures, grievances, and current trends and issues in labor relations. 

In your leadership position, you are expected to engage proactively with multiple labor/management collaborative committees, as well as in negotiation and mediation processes. Your guidance will be instrumental to our Payroll Unit, ensuring they execute payroll processing, manage procedures, and administer leave punctually and precisely. Additionally, your oversight will ensure adherence to all relevant federal, state, and local regulations and directives.

Directing the Equal Employment Opportunity (EEO) matters for our workforce, you will monitor and evaluate programs to ensure our department complies with City policies, as well as local, state, and federal laws. As an HR leader, you will serve as interim HR Director in their absence, as necessary.

Important and Essential Duties:
Your duties as the Employee and Labor Relations Director may include, but are not limited to the following:

  • Managing negotiations, grievance processes, investigations of employee complaints and concerns, disciplinary hearings and procedures, and performance management.
  • Planning, directing, coordinating, and evaluating employee and labor relations functions.
  • Exercising direct supervision over assigned staff.
  • Planning, monitoring, evaluating, directing, and supervising the operation of the Public Works department’s Equal Employment Opportunity (EEO) program.
  • Advising managers and supervisors on labor relations issues, union Memoranda of Understanding (MOU)/CBA interpretation, disciplinary actions, grievances, employee coaching, counseling, performance monitoring and evaluation, employment laws, and City and County of San Francisco (CCSF) and Public Works policies.
  • Developing and facilitating department‐wide development of positive and constructive relationships with labor unions to advance the vision of the department.
  • Directing and chairing multiple joint labor/management committees.
  • Partner with the Department of Human Resources (DHR) in labor negotiations and the development and implementation of labor agreements that affect Public Works.
  • Provide training to managers on labor issues and trends, including administration and facilitation of disciplinary and grievance processes.
  • Developing and implementing labor‐related policies, practices and controls.
  • Directing Leave Administration, Performance Management and Reasonable Accommodation programs.
  • Direct and provide general direction for managers and staff in the Payroll Unit.
  • Assisting the Public Works Human Resources Director and working with the Training Director to develop, implement, facilitate, and support ongoing training related to employee relations, leadership, and coaching, as well as compliance with federal, state, and local laws, as well as citywide policies, procedures, rules, and regulations.

How to qualify

Minimum Qualifications

Possession of a Baccalaureate Degree from an accredited college or university with a major in industrial/organizational psychology, Human Resources, Public Administration, Business Administration, Management, or a closely related field. 

Seven (7) years of professional human resources experience in a public or non-profit organization, of which Three (3) years of your combined experience must include supervising professional staff working in Labor Relations, Employee Relations, Conflict Resolution, Reasonable Accommodations or Equal Employment Opportunity (EEO).

Qualifying work experience must include:

1. A minimum of Four (4) years of experience in Employee and Labor relations, 
2. Three (3) years of experience in one (1) or more of the following areas: EEO (Equal Employment Opportunity), Human Resources Operations, Employee Discipline or Personnel Administration.  

Experience Substitution:
One (1) year of the required non-supervisory experience (number two in the Minimum Qualifications) may be substituted with the possession of a master’s degree, Juris Doctorate (J.D.) or PhD from an accredited university or college in Labor Relations, Industrial Relations, Human Resource Management, Public Administration, Business Administration, Business Management, Industrial or Organizational Psychology, or a related field. 
*Note: This provision does not substitute for the Employee and Labor Relations experience portion, all candidates must possess the minimum requirement of four years of experience in Employee and Labor Relations. 

Education Substitution:
Additional qualifying work experience may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/45 quarter units equals one year).

Desirable Qualifications: 

  • Extensive experience with contract negotiations.
  • Extensive experience working with large and complex unions.
  • Experience working in large, public-sector organizations.
  • Experience developing and implementing labor-related policies, practices, and controls.
  • Experience directing, supervising and coordinating activities across different functional areas.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, or disqualification or may lead to lower scores. 

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

The selection process will include an evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will move forward in the recruitment process.

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates may be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the “I’m Interested” button and follow the instructions on the screen.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that an online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst, Lateef Taylor, at

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.