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Equal Employment Opportunity (EEO) Programs Senior Specialist - San Francisco Department of Public Health (1231)

Recruitment: RTF0124482-01133872

Published: June 11, 2024


Juliette Soto -

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Department: Public Health
Job class: 1231-Equal Employment Opportunity Programs Senior Specialist
Salary range: $128,466.00 - $168,116.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information


The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening – June 10, 2024
  • Application Deadline – June 21, 2024 
  • Salary: $128,466 - $168,116/Annually
  • Appointment Type: Permanent Civil Service
  • Recruitment ID: PBT-1231-124483/RTF0124482-01133872

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. 

The San Francisco Department of Public Health, Office of Civil Rights, is accepting applications for positions in class 1231 Equal Employment Opportunity (EEO) Programs Senior Specialist.

The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list. 

Role description

Under general direction, the Equal Employment Opportunity (EEO) Programs Senior Specialist (1231) performs difficult and responsible professional activities in the areas of monitoring, program planning, evaluation and implementation of the San Francisco Department of Public Health (DPH) Equal Employment Opportunity (EEO) Program. The essential duties include but are not limited to the following: 

  • Conducts and supervises the review, investigation, and settlement of discrimination complaints by utilizing mediation and investigation techniques in consultation with the City Attorney’s Office and the Department of Human Resources EEO Director; 
  •  Participates in depositions in coordination with the City Attorney’s office;
  •  Interprets and explains Federal, State, local and other policies and procedures on equal employment opportunity in response to inquiries from departments, employees, applicants and the public; 
  • Develops, designs, coordinates, provides technical assistance and delivers training programs for departments in EEO, sexual harassment and prevention training, Americans with Disabilities Act (ADA), workforce diversity, and other areas as necessary; 
  • Oversees, develops, and amends EEO policies and procedures including Title VII, Genetic Information Non-Discrimination Act (GINA) and ADA; 
  •  Directs the compilation of periodic reports of the City’s or a department’s workforce by collecting, compiling and analyzing data (such as applicant flow, referral and appointment, workforce composition and demographics data) pertinent to EEO; oversees, directs and provides training in the analysis of workforce utilization; 
  • Oversees and provides technical assistance to departments on ADA in compliance with Federal, State and local laws;
  •  Monitors City and departmental compliance with Federal, State, and local EEO laws, regulations and guidelines;
  • Supervises professional and other EEO staff at DPH; and
  • Prepares responses to discrimination complaints filed with the Equal Employment Opportunity Commission (EEOC), CA Civil Rights Division and other outside organizations. 

The 1231 EEO Programs Senior Specialist may perform other duties as required/assigned.

How to qualify

Education: Possession of a baccalaureate degree from an accredited university or college; AND

Experience: Three (3) years of professional human resources experience in one or more of the following activities: Equal Employment Opportunity (EEO), employee and/or labor relations, or human resources operations; one (1) year of which must have been in performing work in the area of Equal Employment Opportunity.


  • Additional experience as described above may be substituted for up to two (2) years of the required degree on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one (1) year.
  • Possession of a Law degree or Master's degree in Public Administration/Public Policy, Personnel Administration, Human Resources Management, or Business Administration may be substituted for one (1) year of the required professional human resources experience, but may not substitute for the required one (1) year of Equal Employment Opportunity (EEO) experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

  • Experience working in Equal Employment Opportunity (EEO) and Reasonable Accommodation (RA) in a large City department.
  • Experience working for the Equal Employment Opportunity Commission (EEOC) or the Office of Civil Rights (OCR).
  • Experience preparing position statements or responses for discrimination complaints filed with the EEOC or OCR.
  • Experience handling Reasonable Accommodation requests.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Exam (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a Supplemental Questionnaire exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:

Knowledge of: Federal, State and local laws, pertaining to equal employment opportunity, including the Uniform Guidelines on Employee Selection Procedures, Title VII of the Civil Rights Act of 1964 as amended, Executive Order 11246, Americans with Disabilities Act of 1990, Civil Rights Act of 1991, Age Discrimination in Employment Act, Rehabilitation Act of 1973 Sections 503 and 504, California Fair Employment Act and Department of Fair Employment and Housing (DFEH) regulations, Genetic Information Non-Discrimination Act (GINA); Techniques of mediation, investigation, and fact-finding employment discrimination standards; and/or Principles of public personnel management; 

Ability to: Understand, interpret and apply applicable rules, regulations, and laws pertaining to EEO/affirmative action; Communicate effectively and tactfully in writing and orally with employees, applicants, other agencies, the public and before boards and commissions, including on highly emotionally charged interactions; Establish and maintain cooperative working relationships with city and county managers, employees, employee representatives, peers and members of the public; Multi-task and adjust to changing priorities; Recognize and respond to issues of a sensitive nature; Recognize, gather, analyze, and evaluate pertinent information/data, and form logical supportable conclusions regarding regarding discrimination complaints, workforce composition and applicant flow data; Supervise the work of other employees; Use information technology to communicate, analyze and maintain data effectively; and/or Perform basic mathematical computations.

Candidates must achieve a passing score on the Supplemental Questionnaire exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

What else should I know?

The certification rule for the eligible list resulting from this examination will be the Rule of Three Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Juliette Soto at or (628)271-6709

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.