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Career Opportunity

Health Educator (2822)

Recruitment: REF33789I

Published: July 12, 2024


Maggie Gonzalez Diaz -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 2822-Health Educator
Salary range: $110,422.00 - $134,290.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Class Based Test
Rule: Rule of 10 What does this mean?
List type: Combined Promotive and Entrance


The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening – Friday, June 21, 2024.

  • Application Deadline –  the application filing will be open continuously at least through Friday, July 5, 2024 and will close any time thereafter.

  • Final Close date: Friday, July 12, 2024 at 11:59 PM.

  • Salary$110,422 - $134,290 Annually

  • Appointment Type: Permanent Civil Service

  • Recruitment ID: CBT-2822-H00089

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. 

Role description

GENERAL JOB DESCRIPTION: Under general supervision, the Health Educator leads various public health education initiatives; plans, conducts and evaluates special and continuing programs in health education; may supervise subordinates engaged in such work; and performs related duties as required.

NATURE OF POSITION: This position may require sustained physical effort involving continuous walking with some bending and stooping in conducting activities with occasional exposure to health and safety hazards and other unpleasant conditions. Also requires sustained time working at a computer workstation. May occasionally be required to work evenings and weekends.

Under general direction, the Health Educator performs the following essential job functions:

  • Acts as health education specialist to inter and intra-departmental divisions across the full Spectrum of Prevention; this may include: policy development, systems/organizational change, coalition building, mobilizing community, and educating providers, community members and individuals.
  • Supervises Assistant Health Educators, interns, or other staff engaged in related work, as needed.
  • Supports and provides backbone staffing to DPH and community coalitions focused on culturally relevant health prevention and promotion projects, activities, and programs. This may include planning, organizing, implementing, facilitating, and evaluating programs and meetings; conducting correspondence; compiling, editing, and writing monthly newsletters; developing and distributing meeting agendas and notes; updating websites and social media, etc.
  • Plans, organizes, conducts, and evaluates training programs for DPH employees, the SF Health Network, and community partners.
  • Develops communications plans utilizing relevant and effective communication strategies; develops, produces, and updates printed and electronic materials.
  • Keeps informed of current trends in public health, the work of other agencies, community relations; represents the health department in professional and community affairs.
  • Partners with and provides technical assistance to community organizations to support objectives and programs of DPH; attends and addresses meetings; acts as technical advisor to organizations; arranges meetings and obtain speakers; recruits volunteers for DPH programs.
  • Analyzes and utilizes data for policy analysis, program planning and evaluation, and other related work.
  • Prepares strategic plans, reports to funders, grant proposals, position papers, quality improvement (QI) activities, and other key documents.
  • Confers with supervisor and Branch leadership regarding assignments, problems, and progress.
  • Attends Branch, Division, and Department level staff meetings.

The 2822 Health Educator also performs other related duties as assigned.

How to qualify

  1. Education: Requires possession of Master's Degree in Public Health (MPH) with:
    • A concentration in Health Education accredited by the Council on Education for Public Health (CEPH), OR
    • Completion of 4 courses (minimum of 10 semester units or 15 quarter units) in any of the following subjects: program planning/evaluation, community assessment/intervention, public health education/social behavior theory, community organization/promotion, groups process, training fundamentals, culture/ethnic diversity, eliminating health disparities/inequities, and community-based research methods; AND
  2. Experience: Requires 6 months (completion of 1040 hours) of health educator experience during or post-Master's program in a public or community health setting.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

Note on Experience: One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

SPECIAL CONDITIONS: Some positions may require special conditions, including but not limited to Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.  Special conditions associated with the position(s) to be filled may differ from the standard minimum qualifications associated with this classification.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, click here.

Selection Procedures
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to submit an MQSQ at any point in the recruitment process. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications

Written Examination (Weight: 100%): Candidates that meet the minimum qualifications will be invited to participate in a written multiple-choice examination designed to measure knowledge, skills and/or abilities in job related areas which may include but is not limited to the following: knowledge of community health education and public health principles and practices; knowledge of health education program planning; knowledge of health education evaluation methods; health education training ability; communication ability; and interpersonal/collaborative ability.

A passing score must be achieved on the written multiple-choice examination in order to continue in the selection process. Candidates will be placed on the eligible list in rank order according to their final score. This is a standardized examination, and therefore, test questions and test answers are not available for public inspection or review.

After the confidential eligible list is adopted, the department may administer additional selection procedures to make a final hiring decision.

Score Banking: Scores attained on the 2822 Health Educator Assessment will be 'banked' for three years from the test date. Candidates are not required to retest during this period. Applicants who qualify for another job using the same 2822 Health Educator Assessment within one year of the 2822 Health Educator test date will have their score applied to that recruitment automatically. After one year, a candidate can either (a) apply their test score to the other recruitment or (b) retest. Retesting is allowed after one year from the test date only if a candidate applies and is qualified. The retest score becomes the official score for candidates who choose to retest due to its recency.

The use of “banked” scores may change if the assessment is revised significantly in the future. Candidates with “banked” scores would be required to take the revised exam sooner than the three-year period if they apply to a job opportunity using the same revised exam.

Eligible List Duration: The list resulting from this examination process will be 12 months.

The certification Rule for the eligible list resulting from this examination will be the Rule of Ten Scores.

What else should I know?

  1. Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions.
  2. Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
  3. Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e., comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.
  4. Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Additional information regarding Employment with the City and County of San Francisco:

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will get a confirmation email acknowledging the receipt of their online application for each filed announcement. It's essential to keep this email for records. If the email is not received, it indicates that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website here. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website here.

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Maggie Gonzalez Diaz at or (628) 271-6834

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.