Career Opportunity
Assistant Director Children, Youth & Families System of Care (0922 Manager I)
Recruitment: RTF0146634-01115062
Published: July 19, 2024
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Job class: 0922-Manager I
Starting salary range: $129,974.00 - $165,958.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information
About:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening – July 19, 2024
Application Deadline – The application filing will be open continuously at least through August 2, 2024 and will close any time thereafter.
Salary: $129,974 - $165,958 annually
Appointment Type: Permanent Civil Service
Recruitment ID: PBT - 0922 - 146635
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
Role description
The San Francisco Department of Public Health (SFDPH), Behavioral Health Services (BHS), Children, Youth, & Families System of Care (CYF SOC) oversees a continuum of care (prevention/health promotion; outpatient; intensive; crisis; residential services) for children and youth (ages 0 -18 and up to 21) and their families. These services are delivered by a large network of both Civil Service and Contracted providers, and in close partnership with other City and County of San Francisco (CCSF) Departments providing services to children and youth including Human Services Agency-Child Welfare division, Juvenile Probation Department, and San Francisco Unified School District.
Under direction of 0933 CYF Director, the 0922 CYF Assistant Director of Children, Youth, & Families System of Care oversees the Intensive Services & System Involved Portfolio. This includes direct oversight of intensive civil service clinics (Family Mosaic Project, Foster Care Mental Health, Special Programs for Youth), 2593 Intensive Services Coordinator, and a vast portfolio of intensive services contracted providers. In addition, there is close collaboration with DPH Comprehensive Crisis, BHS Managed Care Department, DPH Business Office, HR, IT; in addition to external stakeholders such as Child Welfare, Juvenile Probation, SFUSD, and hospitals. This position will support DHCS legislation related to CalAIM and other Federal, State, and Local legislation and initiatives pertaining to intensive services and system involved youth. Furthermore, this position will also oversee CYF Risk Management & Intensive Services Review Committee and play instrumental roles in CYF Management, Leadership, System of Care Provider Meetings, and Civil Service Director Meetings.
This position oversees the visioning and operational oversight of CYF’s Intensive Services, Crisis, & Residential Continuum & Services. This includes the following types of programs/services for high acuity youth and those involved in child welfare and juvenile justice: Intensive Outpatient Providers who deliver Intensive Care Coordination (ICC) & In Home Behavioral Support (IHBS); Intensive Supervision Clinical Services (ISCS for Justice involved youth); WRAP; Therapeutic Behavioral Services (TBS); Intensive Services Foster Care (ISFC); Short Term Residential Therapeutic Programs (STRTPs); Crisis Stabilization Unit (CSU), Hospital Diversion (HD), 24/7 Mobile Response Team (MRT), Intensive Outpatient (IOP) & Partial Hospital Programs (PHP); Inpatient Hospitalizations). As part of this oversight, this position will maintain the CYF Intensive Service Guidelines for ICC/IHBS providers, ensuring alignment with Federal and State requirements and the mission of CYF. Furthermore, in coordination with CYF Clinical Operations, this position will plan and implement regular ICC/IHBS Meetings providers to address the following: 1) current documentation standards and requirements, and 2) practice requirements for ICC & IHBS. This position will assess and plan system wide trainings for Intensive Service Providers to promote a standardized and shared vision for intensive services for children, youth, and families, including, but not limited to CFT teaming approaches, family centered care, level of care assessment and service planning, and intensive care coordination for all SF Youth.
ESSENTIAL DUTIES:
1. Manages intensive services, child welfare, and juvenile justice related providers contracts & budget.
2. Plans, monitors, evaluates, and supervises the work of multiple, complex and diverse programs and projects that provide intensive services for children, youth and families at multiple sites, including both City and County of San Francisco civil service program sites and sites contracted through non-profit community-based organizations.
3. Develops, implements and maintains procedures, administrative monitoring practices and controls in order to obtain smooth, efficient and effective delivery of services to clients, particularly in the area of maintaining adequate service delivery capacity to meet client demand for services.
4. Adjusts plans and procedures to meet the needs of emerging or new programs, while continuing to meet major departmental priorities; train, coach and evaluate personnel regarding policies, procedures and practices and monitor improvements in performance; coordinate with other managers to meld operations into an orchestrated delivery system to accommodate City-wide needs and ensure that limited resources are deployed to benefit the needs of children, youth and families and the City’s risk is shared amongst providers.
5. Assigns and monitors subordinates with job tasks and coaches to improve performance.
6. Directs policy development and program planning.
7. Fosters collaboration among sub-units and participates in the service delivery system coordination and planning, problem solving, and policy development of assigned modalities of care within the SOC.
8. Communicates regularly with executive-level management regarding CYF SOC activities and coordinates efforts with other City departments in addressing the needs of the City and County of San Francisco.
9. Evaluates activities and provides large scale data analysis.
10. Develops and implements policies and procedures to ensure high-quality clinical operation of the SOC that complies with relevant city, county, state and federal regulations (including in the regulatory compliance of client medical records). Supports efforts to monitor and evaluate the effectiveness and efficiency of the division's service delivery system.
11. Assist the System of Care Director of the Child, Youth and Family Services Section in an annual city budget preparation by providing detailed justification and persuasive arguments for proposals or initiatives.
12. The Assistant Director performs other duties as assigned
How to qualify
Required Minimum Qualifications (all applicants must verify that they meet the elements below):
Minimum Qualifications
Experience: Five (5) years of experience providing, overseeing, monitoring, or coordinating behavioral health services to children, youth, and families.
Education
Bachelor’s Degree from an accredited college or university.
Education substitution
Additional qualifying experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.
Desirable qualifications
License:
Possession of a valid license issued by the California Board of Behavioral Sciences (BBS)
• Licensed Clinical Social Worker (LCSW)
• Licensed Marriage and Family Therapist (LMFT)
• Licensed Professional Clinical Counselor (LPCC)
• Licensed Educational Psychologist (LEP)
• Licensed Clinical Psychologist (PhD, PsyD)
OR
• Licensed Physician and Surgeon certified in Psychiatry by the American Board of Psychiatry and Neurology.
Education
Licensure education program or experience qualifying an applicant for the above licenses.
Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week).
Applicants must meet the minimum qualification requirements by the final application filing date unless otherwise noted.
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Supplemental Questionnaire (Weight: 100%)
Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position.
Candidates must achieve a passing score on the Supplemental Questionnaire exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
What else should I know?
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the list.
Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Terms of Announcement and Appeal Rights:
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.
Additional information regarding Employment with the City and County of San Francisco:
If you have any questions regarding this recruitment or application process, please contact the analyst, Juan Pablo Gonzalez at juanpablo.gonzalezsa@sfdph.org
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.