Career Opportunity

Parking Enforcement Administrator (8219) - San Francisco Municipal Transportation Agency - (153055)

Recruitment: RTF0153054-01058933

Published: November 20, 2024

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About:

This is a San Francisco Municipal Transportation Agency Position Based Test.

Application Opening: Wednesday, November 13, 2024
Deadline to Apply: Tuesday, November 26, 2024
Recruitment ID: PBT-8219-153055

Note: The job announcement was amended on November 19, 2024 to include Condition of Employment. Applicants who have already submitted their application do NOT need to reapply.

The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our Vision: Excellent transportation choices for San Francisco.

Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system.

Role description

Under general administrative direction, the Parking Enforcement Administrator is responsible for the direction and supervision of a group of Parking Control Supervisors and other staff assigned to the Enforcement Section of the Streets Division. The Enforcement Section is responsible for enforcing federal, state and local parking laws, regulations/ordinances, traffic control and other related functions for the SFMTA.

Examples of Important and Essential Duties:

According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list:

• Managing, planning, organizing, directing and overseeing programs
• Formulating and implementing policies
• Managing a fleet of vehicles for the Section
• Managing the maintenance and operations of all enforcement facilities
• Approving and monitoring the procurement, storage, distribution, and maintenance of equipment and supplies
• Scheduling, coordinating and assigning staff to various work schedules, planned and unplanned events
• Establishing, implementing and monitoring performance standards
• Developing and conducting new and in-service training programs as required
• Participating in the development of section budget
• Reviewing, investigating and responding to internal and external inquiries and complaints
• Establishing open lines of communication with the public, residential community, business community, public and private agencies
• Representing the Agency in public meetings
• Collaborating enforcement activities with other SFMTA divisions and other agencies
• Performs related duties as required

Nature of Work: requires to be on-call. May require incumbents to be scheduled to work evenings, weekends, and holidays, as assigned. Schedules are determined by management, including mandatory overtime. May also be required to work both field and administrative assignments. Incumbents are required to utilize various computer programs and applications.

How to qualify

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Experience: 
Five (5) years of full-time verifiable experience in vehicle parking code enforcement and traffic control field experience with a public agency which included extensive interaction with members of the public of which three (3) years must be at the supervisory level.

Education:
Two (2) years (60 semester units/90 quarter units) of college-level coursework in business administration, public administration, criminal justice or a related field from an accredited college or university.

Substitution:

1. Additional college-level coursework in business administration, public administration, criminal justice or a related field from an accredited college or university beyond the Minimum Qualifications as described in minimum qualification #2 may substitute for one year of the required three (3) years of supervisory experience. (30 semester units/45 quarter units equal one (1) year of experience)

2. Additional supervisory level experience beyond the Minimum Qualifications as described in minimum qualification #1 may be substituted for the educational requirement described in minimum qualification #2 on a year-for-year basis. (30 semester units/45 quarter units equal one (1) year of experience)

Training:
Basic proficiency in computer applications; e.g. Microsoft Word, Excel and Outlook. (To be tested prior to appointment and/or tested during probationary period)

License:
Possession of a valid driver's license at the time of appointment.

Desirable Qualifications

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring

• Experience managing, planning, organizing, directing, or overseeing programs
• Experience supervising first-level supervisors
• Experience working with diverse groups including public agencies and the public
• Experience in conflict resolution
• Good oral and written communication skills
• Strong organizational and time management skills
• Experience working independently and/or with minimum supervision
• High proficiency in Microsoft applications such as Word, Excel and Outlook

Condition of Employment
This position will require California Law Enforcement Telecommunications System (CLETS) certification and police background clearance.

Verification of Education and Experience
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One year of full-time employment is equivalent to 2000 hours.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Selection Process:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Exam Components: (General Exam Process Information)

Written Multiple-Choice Examination (Weight - 100%)
Candidates deemed eligible and admitted to the examination process will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but not limited to: management/supervisory ability, planning/organizing ability, technical knowledge, knowledge of the principles of labor relations and personnel administration, human relations ability, and problem solving/decision making ability.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. For your reference, a Multiple-Choice Test Preparation Manual is available on the DHR Website.

What else should I know?

Eligibility List/Score Report: 
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Director of Transportation or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Director of Transportation.

To find Departments which use this classification, please see Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf (sfdhr.org)

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at Careers with Purpose | City and County of San Francisco (sf.gov)]

The terms of this announcement may be appealed under Civil Service Rule 411A.36.1. The standard for the review of such appeals is “abuse of discretion” or “no rational basis” for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Director of Transportation. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within 5 business days of the announcement issuance date. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit
• Right to Work
• Copies of Application Documents
• Diversity Statement
• SFMTA Employee Wellness Program

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process.

1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "8219" in to the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding the Exam Process, please contact the exam analyst, Susan.Lee@sfmta.com. SL I PBT-8219-153055 I CPE

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.