Career Opportunity

Housekeeper/Food Service Cleaner (2706) – Citywide – (A00019)

Recruitment: REF49703X

Published: March 11, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

THIS IS A CITYWIDE EXAM.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change.  This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area.  Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. 

Specific information regarding this recruitment process are listed below:

• Application Opening: Tuesday, March 11, 2025
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Monday, March 24, 2025.
• Compensation Range: $59,930 – $72,800 Annually
• Recruitment ID: CBT-2706-A00019

The resulting eligible list will be used to fill positions at the following departments:

San Francisco International Airport
San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care and Equity. Learn more about careers at SFO.

San Francisco Public Utilities Commission
Headquartered in San Francisco, SFPUC has 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

SFPUC’s mission is to provide customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental, and community interests and sustains the resources entrusted to our care.

The in-person written examination is scheduled to be administered the week of March 31st and/or April 7th. The location of this examination will be at San Francisco International Airport.

Role description

Under general supervision, performs a variety of cleaning and housekeeping duties in connection with the maintenance of quarters for interns, physicians, nurses, student nurses, lodgers at Hetch Hetchy project, and others; OR performs a variety of cleaning duties in connection with Airport food courts.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to the 2706 Housekeeper/Food Service Cleaner and are not intended to be an inclusive list.

1. Sweeps and mops floors.
2. Replenishes supplies, as needed.
3. Assists in stripping and waxing floors.
4. Cleans, dusts, and polishes furniture and empties trash receptacles.
5. Moves and cleans tables and chairs as needed; removes used trays, dishes and food from table; keeps trays in order for distribution.
6. Operates commercial dishwashers and trash compactors.
7. Uses and reads Safety Data Sheet (SDS) and chemical solutions.
8. Provides information and assistance to the general public.
9. Ensures waste is disposed of according to recycling procedures.
10. Performs related duties and responsibilities as assigned.

When assigned to quarters at Public Utilities Commission (Hetch Hetchy):
   11. Changes bed linens, makes beds, and launders soiled linens.
   12. Washes toilets, bathtubs and shower stalls daily; washes, stoves, refrigerators and sinks in kitchens; washes shelves, cleans cupboards, dishes, pots and pans; cleans inside windows and blinds.
   13. Assists in the preparation and serving of meals.

NATURE OF WORK:

The nature of the work requires sustained physical effort involving continuous light work and occasional heavy work in moving or lifting furniture and equipment, with some exposure to accident and injury hazard and disagreeable elements; ability to lift and move up to 50 pounds.

Employee must be willing to work day, swing or graveyard shifts which may include weekends and holidays.

Some positions at Hetch Hetchy may be required to work at guest facilities and bunk houses located in remote areas, requiring incumbents to stay several days or weeks at a time.

How to qualify

   1. Experience:

     One (1) year of verifiable experience in cleaning at a food court or restaurant; OR

     One (1) year of verifiable experience in general cleaning and housekeeping at a government or private institutional facility (such as schools, libraries, hospitals, airports, etc.) or a large commercial facility (such as stadiums, auditoriums, arenas, hotels, etc.).

In addition to the Minimum Qualifications stated above, positions at Hetch Hetchy require:

   2. Certification: Food Safety Sanitation Certificate is required at the time of appointment; AND

   3. License: Possession of a valid California Driver's License.  

Note:  Positions at Hetch Hetchy will be required to drive in inclement weather and on mountain roads.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

**If you have a Food Safety Sanitation Certification, please attach/submit it with your application.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Written Multiple-Choice Examination (Weight: 100%)
Candidates meeting the minimum qualifications will be invited to an in-person written multiple-choice examination. The written examination is designed to assess a candidate’s knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of methods, materials and supplies used in cleaning and housekeeping work; ability to perform repetitive manual cleaning tasks without continuous supervision; follow oral and written instructions; establish and maintain effective and cooperative working relationships.
 

The in-person written examination is scheduled to be administered the week of March 31st and/or April 7th. The location of this examination will be at San Francisco International Airport. Please plan to take this in-person exam during that time frame. An invitation to the exam will be emailed to you with the exact date, time, and location.
 

Candidates must achieve a passing score on the written exam in order to be ranked on the eligible list.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Eligible List/Score Report:  
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://www.sf.gov/sites/default/files/2024-01/ASO-FY2023-24-and-FY2024-25.pdf.

Transportation Security Administration (TSA) Security Clearance: 
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance:
This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Medical Examination:
Prior to appointment, candidates must successfully pass a medical examination to determine their ability to perform the essential functions of the job and/or the ability to meet the physical minimum requirements.

What else should I know?

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/]. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process 
• Conviction History 
• Employee Benefits Overview   
• Equal Employment Opportunity  
• Disaster Service Worker 
• ADA Accommodation  
• Right to Work 
• Copies of Application Documents 
• Diversity Statement 

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Lilimae Santander at Lilimae.Santander@flysfo.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.