Career Opportunity

Communications Systems Technician (7362) - Department of Technology

Recruitment: RTF0156018-01061574

Published: April 03, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:  

• IT Project Management Office  
• Enterprise Application Services  
• Cloud Center of Excellence  
• IT Operations and Support including the Service Desk and NOC  
• City Infrastructure including the Network, Telecom and Data Centers  
• Office of Cybersecurity including Cyber Defense, Identity Management, and Disaster Recovery  
• Public Safety Systems and Municipal Broadband Fiber  
• SFGovTV Broadcasting Services  
• IT Finance and Administration Services 
• Emerging Technologies 

Why Join Us?  At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations. 

Benefits of Working for CCSF   In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees: 

• Competitive pay, benefits, and retirement options 
• Career growth opportunities through training, internal mobility, and subsidized education 
• Diverse work environment in a diverse city 

Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!  

Role description

DT's Public Safety Division is looking for a Communications Systems Technician to join the team that will maintain and support the City’s Public Safety and Public Service Communication Systems.

The Communications Systems Technician will be performing skilled technical work including, but not limited to, the installation, calibration, maintenance, testing, troubleshooting, repair, and modification of electronic equipment, and related 911 Radio control system components, municipal broadband and Wi-Fi delivery.

Under supervision from a Senior Communications System Technician, will be responsible for leading LAN/WAN design, implementation, and maintenance of critical Public Safety network infrastructure.

Overall, the duties and responsibilities of a Communications Systems Technician require journey level electronics technician experience, with a broad range of electronic communications systems and understanding of how to deliver wireless services. Ability to lead teams, work independently on occasion, and have excellent communication skills for public safety personnel.

Position Responsibilities

1. Troubleshoots and repairs wireless equipment such as microwave radios and wireless access points and installs and replaces wireless equipment and/or repair of antennas and server racks at affordable housing locations; repairs and performs operational checks on affordable housing broadband equipment such as network switches, surveillance cameras, wireless access points, microwave radios, and intrusion alarms, power supplies by using specialized testing equipment such as wireless spectrum analyzers, cable verifiers, digital oscilloscopes, radio service monitors, digital multimeters, and power meters.

2. Configures wireless equipment such as microwave radios and Wi-Fi access points through use of radio system software and LAN/WAN software.

3. Documents system and equipment repairs, modifications and changes as part of ongoing service and maintenance system operating procedures.

4. Respond to and troubleshoot broadband and Wi-Fi problems. Be able to develop and implement solutions to prevent these problems from recurring.

5. LAN/WAN topology designs and follow-up testing of Wi-Fi and broadband in hallways, residential units, outdoors, recreations centers and other public spaces.

6. Installation, modification, or removal of radio base stations and wireless backhauls at various radio sites (e.g., Twin Peaks Radio Site, DT Radio Shop).

7. Communicate with appropriate vendors, property managers, housing IT directors and residents/end-users. Consults with public safety personnel, service providers and vendors, other radio staff, cable splicers or other technical staff as needed in resolving communication system problems.

8. Operates a motor vehicle while transporting a variety of items which include broadband and Wi-Fi equipment and radio communication components such as microwaves and antenna masts.

How to qualify

Experience: Three years of journey level electronics technician experience, which must have included the installation, repair, and maintenance of a broad range of electronic communications systems and equipment.

Certificate: Possession of a Federal Communications Commission General-Class Radio-Telephone Operator's License OR an APCO Certificate of Competency (Associated Public Safety Communications Officers) OR a NABER Certificate (National Association of Business and Educational Radio)

Substitution: Two additional years of experience; OR two years of coursework in electronic communications technology from an accredited college or university (one year experience = 30 semester/45 quarter units); OR 1200 hours of professional certificated technical training in that field; OR any combination of the above may substitute for licensing/certificate requirements.

License: Possession of a valid driver's license

Essential duties require the following physical skills and work environment: exposure to disagreeable weather conditions, working in confined spaces, lifting of heavy objects and carrying them or moving them for moderate distances.

Desirables Education/Training/Certs, Experience and Skills

• Work experience in the field of Electronics, Surveillance systems, Wi-Fi, Telecommunication, Wireless and Wired Networking
• CAD or any Public Safety Technology Services is preferred.
• Majority of the work will be in the field.

What else should I know?

Job Type: 

Temporary Provisional (TPV) This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Work Location

Incumbent will conduct the majority of work at the Department of Technology Field Office (200 Paul Ave. San Francisco, CA 94124).  However, there will be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

Nature of Work

Incumbent must be willing to work 40 hours a week in the office or field Monday - Friday.  Travel within San Francisco will be required.

Compensation: $63.4375 - $77.1250 (hourly)/$131,950 - $160,420 (annually)

How to Apply:

• Application Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before Friday, April 25th, 2025.
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.
• You may contact Lawlun Leung via email at lawlun.leung@sfgov.org with questions regarding this opportunity.
• Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.