Career Opportunity

Communication Line Supervisor I (7257) - Department of Technology

Recruitment: RTF0154428-01019182

Published: April 11, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:  

• IT Project Management Office 
• Enterprise Application Services 
• Cloud Center of Excellence 
• IT Operations and Support including the Service Desk and NOC 
• City Infrastructure including the Network, Telcom and Data Centers 
• Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery 
• Public Safety Systems and Municipal Broadband Fiber 
• SFGovTV Broadcasting Services 
• IT Finance and Administration Services 
• Emerging Technologies 

Why Join Us?  InnovatIve & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations. 

Benefits of Working for CCSF In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees: 

• Competitive pay, benefits, and retirement options 

• Career growth opportunities through training, internal mobility, and subsidized education 

• Diverse work environment in a diverse city

Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team! 

Role description

DT's Public Safety Division is looking for a Communication Line Supervisor I. Under direction the Communication Line Supervisor I supervises a crew of line workers and related classes engaged in the installation, maintenance and repair of overhead and underground police, fire and other emergency signal and communication systems and City-owned Street lighting facilities. 

Position Responsibilities

 1. Plans and assigns daily work for a field crew of line workers who are engaged in the installation, and overhead and underground lines for the operation of police, fire and other emergency communication systems. This includes reviewing work assignments; conducting site visits; determining scope and proper sequence of tasks for each job site; assessing location, staff, equipment and safety considerations needed to complete each assignment; and establishing the order of daily work and delegating tasks. 

2. Supervises the installation of poles, overhead lines and underground cables by working with crew members digging holes, securing poles in a foundation, installing underground cables in a duct structure or conduit. and connecting lines; isolating and overseeing the repair of circuit problems; inspecting completed work for accuracy and quality of workmanship. This includes giving instructions on proper methods to secure and set up work sites to ensure safety of crew and public. 

3. Trains line workers in the safe and proper installation of poles, overhead lines and underground cables to support the public safety communication network and the city owned street lighting systems; conducts tail-gate meetings to give instructions on proper operating and safety procedures. 

4. Coordinates work with general public and other agencies by notifying residents of planned work to solicit cooperation for private property access to communication poles or equipment, responding to public complaints regarding inconvenience caused by work crew, and coordinating with other utility agencies regarding scheduling of job site usage. 

5. Makes and interprets maps, sketches and drawings for installation of overhead and underground communication systems and city-owned street lighting systems to reflect accurate lay out plans for installation or changes in the system and to determine correct placement of equipment and materials. 

6. Makes oral and written activity reports to the Communication Line Worker Supervisor II to document the daily activities of work crews and work accomplished. 

7. Drives city vehicle to work site to assess requirements for jobs, transport equipment and staff, and inspect work underway and after completion. 

8. Performs related duties as required.

How to qualify

Four (4) years experience installing. maintaining and repairing overhead and underground lines; experience must include at least one (1) year working on communication systems and facilities AND at least one (1) year working on street lighting system.
AND 
Possession of a valid Class C driver license

Desirable Qualifications

• Ability to plan, assign, and oversee daily work for field crews, ensuring tasks are completed efficiently and safely.
• Proficiency in fiber optics, including the methodologies for the installation and maintenance of fiber optic cables.
• Expertise in municipal and fiber optic networks, encompassing the design, installation, and maintenance of these systems.
• An understanding of outside construction related to communications infrastructure, along with the relevant regulations and standards required to execute such work.
• Knowledge of installing and maintaining poles, overhead lines, and underground cables, as well as troubleshooting and repairing circuit problems.
• Familiarity with safety protocols and the ability to assess and mitigate risks on job sites.
• Clear and effective communication with team members and other stakeholders.
• Capability to identify issues and implement solutions promptly.

What else should I know?

Appointment Type

Temporary Provisional (TPV) This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Work Location

Incumbent will conduct the majority of work at the Department of Technology, (200 Paul Avenue).  However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

Nature of Work

Incumbent must be willing to work 40 hours a week in the office or field Monday - Friday.  Travel within San Francisco will be required.

Special requirements: Nature of work requires physical effort and dexterity in the use of fingers, limbs and body; frequent exposure to natural elements and working conditions where serious accidents and injuries may occur; working in underground locations; climbing and use of ladders. aerial lift buckets. digger-derrick trucks. hydraulic. electrical and pneumatic tools. 

Compensation: $76.3375 (hourly)/$158,782 (annually)

How to Apply:

• Application Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before Friday, April 25th, 2025.
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.
• You may contact Lawlun Leung via email at lawlun.leung@sfgov.org with questions regarding this opportunity.
• Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.