Career Opportunity

Medical Assistant (2430) - Dept. of Public Health - (H00139)

Recruitment: REF49257H

Published: April 11, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening –  Friday, April 11, 2025
• Application Deadline – Application filing will close on or after Friday, April 25, 2025
• Salary: $65,390 - $99,996 Annually
• Appointment Type: Permanent Civil Service
• Recruitment ID: CBT-2430- H00139

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care, with locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list. 

Role description

Under the immediate supervision of a licensed provider, registered nurse, or nurse manager, the Medical Assistant performs duties that assist in providing medical evaluation, treatment, and care, including the administration and evaluation of routine medical tests.

Essential Duties:

The 2430 Medical Assistant performs the following essential job functions:

• Administers medical tests and treatments to patients, including but not limited to Snellen, hearing, venipuncture, immunization, electrocardiogram (ECG), electroencephalogram (EEG), and spirometry
• Assists the provider in performing various physical examinations and procedures
• Cleans and performs simple maintenance of instruments and equipment
• Maintains inventory of medical forms
• Maintains proper inventory (including ordering supplies) and stocking of examination supplies
• Operates and uses medical testing equipment
• Performs check-ins, intake, and post-examination duties
• Reviews medical examination procedures with patients
• Performs medical data entry and retrieval duties
• Performs and documents physical and written screening of patients
• Processes patient medical records (including reviewing patient medical records, identifying health care maintenance needs, or visit needs)
• Provides patient and family instruction in preventive health issues
• Assists patients with activities of daily living and transport

The 2430 Medical Assistant also performs other related duties as assigned.

How to qualify

Minimum Qualifications - Required

EDUCATION: Possession of a recognized Medical Assistant Degree or Certificate

Substitution: Any of the following may substitute for the required education:

• Completion of an EMT-P (Emergency Medical Technician-Paramedic) Training Program
• Completion of a U.S. Military Corpsman Training Program
• Completion of an EMT Training Program AND one (1) year of verifiable prehospital or emergency department clinical work experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

SPECIAL CONDITIONS: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. 

1. Certain positions at various locations require a valid Certified Phlebotomy Technician I Certificate issued by the California State Department.
2. Some positions require lifting, moving, or carrying 30 – 50 lbs. of weight.
3. Some positions require the ability to assist mobility-impaired patients in and out of wheelchairs, and on and off examination tables.
4. Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) they claim proficiency.

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. 

1. Telemetry for arrhythmias:

• Experience monitoring telemetry for arrhythmias.
• Completion of an arrhythmia course and passed the ECG test.
• Possession of an Electrocardiogram (ECG) Technician certification.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Additional Information

Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in written multiple-choice exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: knowledge of medical terminology and procedures; knowledge of medical examination and procedures; knowledge of medical testing equipment; ability to plan and organize; ability to operate a computer and navigate through basic software programs; communication/human relations ability, and ability to record keep.

Written Examination (Weight: 100%): Candidates must achieve a passing score on the written multiple-choice exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Your assessment score will be "banked" for one year. During this period, you will not need to retake this assessment for another 2430 Medical Assistant announcement. If another announcement occurs within twelve months from the date of this examination and requires this assessment, your score will be automatically applied to that announcement. Re-testing is permitted no sooner than twelve months from the date of the assessment and only in conjunction with your eligibility for another announcement for which this assessment is utilized.

The use of “banked” scores may change if the assessment is revised significantly in the future. Candidates with “banked” scores would be required to take the revised assessment sooner if they apply to a job opportunity using the same revised assessment.

Language Proficiency Exam: For positions requiring bilingual fluency, candidates deemed qualified who meet the special language condition must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position. Applicants must indicate on the application form the language(s) they claim proficiency.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of List Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

What else should I know?

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department, so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment; therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, Herbert Chau, at herbert.chau@sfdph.org or (628) 271-6707. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.