Career Opportunity

Summer College Intern - SFO 9920

Recruitment: REF51244G

Published: April 16, 2025

Accepting applications until: April 23, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening:  Wednesday, April 16, 2024
Application Deadline:  Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on Wednesday, April 23, 2025.

Salary Range: The compensation range is $25.8750 per hour
Recruitment ID: RTF0156061-01107929

Appointment Type: This is a Temporary Exempt (TEX) appointment, not to exceed 1,040 hours. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Time Commitment: Eight (8) weeks from June 23, 2025, to August 15, 2025

Hours: Thirty-two (32) hours per week, Monday through Friday, between 8:00am and 5:00pm

To maximize this training opportunity, Interns may request no more than five (5) business days for vacation, summer school, or other activities during the duration of the internship. Interns must attend required workshops, trainings, and orientation sessions.

Working at SFO 

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,800 CCSF employees and strives to be a diverse, equitable, and inclusive employer. Our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Visit www.flysfo.com.

Role description

9920 Public Service Aide – Assistant to Professionals (College Summer Intern)

San Francisco International Airport (SFO) has unique internship programs and hosts interns year-round. College interns will work part-time, up to thirty-two (32) hours per week, for eight (8) weeks.  Interns will work directly with SFO Mentors, who will supervise daily tasks and larger-scale projects. This summer, SFO is offering internship opportunities in the following areas:

Safety and Compliance: This office leads the development, implementation, and management of the Airport Safety Management System (SMS).  An SMS is a well-defined, systematic, integrated, and proactive safety program.  Safety is not addressed by a single department or as a separate entity, but as an overarching way of business. The Safety and Compliance intern will assist the Safety Management System (SMS) team with Risk Assessments through note taking, hazard processing and mitigation implementation. The Safety and Compliance intern will also support the SFO FAR 139 inspection process through data collection improvements, develop new Safety and Security Campaigns through cross divisional teamwork and coordination, and research and summarize new technology, regulations and processes that impact airports. 

Learning and Development: The SFO Academy Intern will play a crucial role in supporting the Learning and Development team, serving as an ambassador of continuous learning and innovation. During the eight-week internship, the intern will develop and execute a capstone project focused on organizational improvements such as designing cross-departmental communication strategies, mapping employee experience touchpoints, or creating innovative digital learning modules that enhance workplace engagement and knowledge transfer. 

Responsibilities include supporting training center administrative duties, coordinating scheduling and resource management, supporting training initiatives, maintaining the Learning Management System, making strategic recommendations, and advancing professional development programs while becoming a steward of SFO Academy's learning culture. This internship offers a comprehensive opportunity to develop professional skills in a dynamic airport environment, working closely with L&D professionals to engage in meaningful projects tailored to the intern's interests. 

Marketing and Communications: As the “MarComm” intern, you will work side-by-side with a creative team of content creators and communicators in a fast-paced and fun environment. You will have the chance to learn and develop front-end website content creation and management skills, front end Drupal management and styling techniques, and how to work with a programming team to take ideas from concepts to published web pages and other digital experiences. You will also have the opportunity to learn and develop skills in social media, video and photo production, creative writing, paid digital advertising campaigns, and search engine optimization. 

Office of Diversity, Equity and Inclusion (DEI): at SFO is seeking a dedicated intern to support initiatives that foster an inclusive and engaged workplace. This internship offers hands-on experience in employee engagement, equal employment opportunity (EEO) compliance, and event coordination. The intern will assist Employee Resource Groups (ERGs) by coordinating meetings, events, and communications, support DEI office events such as SFO’s annual Employee Recognition Awards, and provide administrative assistance for the Airport’s EEO program by organizing, copying, and scanning records in compliance with retention policies. Additional responsibilities include managing event logistics, award distribution, and handling confidential employee information with professionalism and discretion. The ideal candidate will have strong attention to detail, excellent verbal and written communication skills, and proficiency in Microsoft applications, including Word, Excel, and Outlook. This opportunity is ideal for individuals interested in workplace inclusion, diversity programs, and equal employment initiatives. 

Recruitment: As a Summer College Intern at SFO, you will support the daily operations of the Recruitment Team by assisting with candidate outreach, engaging with educational institutions, and helping to oversee recruitment tools and systems. You will contribute to drafting informational materials that promote career opportunities at SFO, participate in recruitment events, and assist with projects aimed at enhancing the candidate experience. 

This internship provides hands-on exposure to the recruitment process and offers valuable insight into talent acquisition strategies within a dynamic and fast-paced public sector environment. 

Facilities:  The Facilities Intern will gain exposure to daily operations by observing routine inspections, basic maintenance tasks, and repair procedures across airport facilities. Under the mentorship of experienced staff, the intern will develop an understanding of preventive maintenance practices and infrastructure upkeep. 

In addition to hands-on learning, the intern will also gain experience with the administrative aspects of facilities management, including updating maintenance records, organizing work orders, supporting scheduling processes, and navigating general office procedures. This internship offers a well-rounded introduction to both field operations and administrative functions within a large-scale airport facilities environment. 

How to qualify

How to qualify

Summer College Interns must be enrolled in an accredited college or graduate degree program for Fall 2025.

• Must have completed at least two (2) years of college; equivalent to 60 semester units or 90 quarter units.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Selection Process: The selection process will include evaluating applications to ensure that candidates meet the minimum requirements.  Depending upon the number of candidates, SFO may establish and implement additional screening mechanisms to comparatively evaluate qualifications and only those applicants whose qualifications most closely meet the needs of SFO will be invited to interview.

Qualified candidates will be sent a Supplemental Questionnaire.  Candidates who do not complete and submit this questionnaire by the specified deadline will not receive further consideration for this internship program.

NOTE:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

What else should I know?

Please read carefully:

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Additional Information Regarding Employment with the City and County of San Francisco:

Conviction History
Disaster Service Workers
Equal Employment Opportunity 
Information on requesting a reasonable ADA Accommodation
Veteran's Preference
Seniority Credit in Promotional Exams
General Information concerning City and County of San Francisco Employment Policies and Procedures
Copies of Application Documents
Right to Work
Diversity Statement
Position Based Testing Information
Benefits Overview

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen.

1. Attach a resume - Upload in the "Resume" section.
2. Attach a cover letter: Tell us about yourself, including why you are interested in interning at SFO. Explain whether you are interested in working in customer service or an administrative role and give the reason(s) why.  You may include any accomplishments, volunteer or work experience, internship goals, careers of interest, and characteristics unique to you.
3. Attach unofficial college transcript(s) - On "Preliminary questions," upload under "Additional attachments.”
4. Attach Letter(s) of Recommendation (optional) - On "Preliminary questions," upload under "Additional attachments."

Only applicants who submit a completed job application with an uploaded resume, cover letter, and unofficial college transcripts at the time of application submission will be considered.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst, Gabriella Rodriguez at Gabriella.a.rodriguez@flysfo.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.