Career Opportunity

Training Officer - Access to City Employment (ACE) (1232)

Recruitment: REF3076U

Published: December 06, 2022

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About:

The Access to City Employment Program (ACE) seeks to hire qualified individuals with a disability into permanent entry-level jobs outside the normal civil service selection process. To be hired through the ACE Program, individuals must meet the minimum qualifications of the job and provide a Certification of Disability from the California Department of Rehabilitation or a Veterans Preference Letter from the U.S. Department of Veterans Affairs.

Role description

Definition: Under general supervision, a Training Officer performs journey-level work in the development and presentation of training programs and facilitated events for City and County employees, supervisors, managers, and performs related duties as required.

Distinguishing Features: The 1232 Training Officer is the journey-level position that is responsible for the development, delivery, evaluation, and administration of training programs and facilitated events. This class is distinguished from the 1237 Training Coordinator in that the higher level, supervises and/or manages large scale training and complex programs.

Supervision Exercised: May supervise support staff as needed.

Examples of Important and Essential Duties: According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code (class) and are not intended to be an inclusive list.

1. Develops client relationships and performance agreements that are consistent with the client's needs, the organizational culture, the practitioner's ability to perform, and the ethical standards of the human resources development professional; and discusses requests to identify the general content, boundaries, and guidelines before providing the training session.
2. Designs/adapts appropriate assessment tools or approaches such as interviews, questionnaires, survey questions, and collects the necessary information for assessing learning needs, determining appropriate instructional design and content, identifying target populations, and evaluating the effectiveness of previous related training programs.
3. Assesses individual, team, and organizational learning needs by analyzing information obtained from assessment tools, interviews, reports, complaints, other documents and/or consultations with other agencies or groups.
4. Designs and develops learning programs, facilitated events, seminars, conferences, and materials. Incorporates diversity, equity, inclusion and belonging concepts into training design.
5. Coordinates training programs, facilitated events, seminars, and conferences that involve planning and scheduling the activities of trainers and other support personnel, and arranging facilities.
6. Conducts training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.
7. Evaluates the effectiveness of training programs, facilitated events, and seminars, and writes various reports.
8. Provides coaching and consulting to managers, supervisors, and employees on a variety of issues.
9. Administering instructional programs requiring the services of contractors to ensure the delivery of high-quality, cost effective training. Researching and preparing written training budget estimates, training charges, and/or justifications for the costs of specific training programs, and assists management personnel on fiscal and program decisions.
10. Preparing the training schedule, course description guides and training newsletter

Knowledge, Skills and Abilities: Knowledge of: Principles of adult learning. Ability to: Research/data collection; problem solve; give presentations; facilitate/coach; manage group process; develop and design training; plan and coordinate; use training technology and computers; establish and maintain effective working relationships; and speak and write in a clear and effective manner.

How to qualify

Minimum Qualifications: These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Experience and Training:

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.

Substitution:

1. Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

2. Possession of a Master of Arts degree may be substituted for one year of the required experience.

3. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Essential duties require the following physical skills and work environment: ability to stand for a prolonged period of time, drive to various training sites, use various computer software and equipment, and lift and move up to 25 pounds.

What else should I know?

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility or disqualification.

Conviction History: As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as: Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code. Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164. Having a conviction history does not automatically preclude you from a job with the City. If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers: All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.