Career Opportunity

Counselor II, Juvenile Probation (8318/8566) Multiple Positions

Recruitment: REF10071D

Published: May 02, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD). 

This recruitment is for multiple positions in the Department. We will contact applicants whose qualifications match position requirements.

***THIS POSTING WILL CLOSE AT 11:59pm ON TUESDAY, MAY 3,2022

Role description

Under general direction, the Counselor II leads subordinate personnel engaged in the counseling and control of detained youth and young adults at the Juvenile Hall and oversees various activities in the secured detention facility.

Working Conditions:
Individuals must be willing and able to respond to emergency conditions, which may involve physically subduing and restraining hostile youth and young adults who often have the size and strength of adults.  Vision and hearing must be sufficient to perform the duties of the position. May involve considerable amounts of standing, walking and/or when necessary, running. This includes the ability to lift and/or move with assistance objects weighing up to 50 lbs or more. The Counselor II may be assigned to work day, swing and graveyard shifts, holiday and weekends.

Primary Job Responsibilities:

1.        Leads the day-to-day operations of an assigned living unit or other areas of the facility; provides continuity of operating policies and procedures from shift to shift; interprets departmental policies; explains and interprets subordinate staff difficulties to superiors; oversees food service, daily recreation, and housekeeping activities; operates the central control station and has shift responsibility for the use of the telephone, public address system and the alarm procedure.

2.        Provides training and mentoring to new counselors and subordinate personnel; ensures that established operating procedures are carried out effectively and efficiently; instructs counselors in communications with parents, probation officers, and others for the purpose of obtaining information; expedites decisions regarding the discipline and control of detained youth and young adults.

3.        Receives newly admitted delinquent youth and young adults; coordinates counseling and orientation sessions for new youth and  young adults; provides group and individual counseling; consults with supervisors regarding behavioral problems; collaborates with department personnel, school teachers, and medical and behavioral health clinicians in reference to the personal conduct and welfare of youth and young adults in custody; submits verbal behavior progress reports; advises parents of their children’s conduct and welfare; administers first aid and locates medical personnel when necessary.

4.        Establishes procedures regarding security matters including the search for contraband; ensures that all materials and supplies that may be used as a weapon, are accounted for; supervises security procedures; supervising the movement and transportation of youth and  young adults; handles hostile youth and young adults; directs shakedowns of individuals in units; inspects and maintains the cleanliness and repair of living units; orders supplies needed for unit operations and supervises the economic use thereof.

5.        Oversees the preparation and maintenance of departmental records and individual case reports; prepares or reviews log entries, discipline reports, incident forms and interoffice memos. Maintains and updates databases and case management systems.

How to qualify

Education:
Possession of a Bachelor’s degree from an accredited college or university.

Experience:
One (1) year of experience in counseling, disciplining, and care for delinquent or dependent children.

License and Certification:

1.        Possession of a valid California driver's license.

2.        Possession of a valid Cardiopulmonary Resuscitation (CPR) certificate.

Substitution:
Experience in counseling, disciplining, and caring for delinquent or dependent children may substitute for up to two (2) years of the education requirement on a year-for-year basis. One (1) year of experience equals to thirty (30) semester units or forty-five (45) quarter units of college coursework.

What else should I know?

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

Applications Open: April 20, 2022

Applications Close: May 3, 2022 at 11:59pm

Salary range for 8318/8566 position: $86,112 to $104,624

POST Commission on Peace Officer Standards and Training

Information on the Hiring Process

                                                              SELECTION PROCEDURES

Minimum Qualifications Supplemental Questionnaire (MQSQ): Weight - Qualifying
Candidates will be sent an MQSQ via email as part of the employment application. Applicants will be required to respond to the MQSQ in the time frame indicated, and submit their answers as directed. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQs) for this position.  The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

California Board of State and Community Corrections Exam - (Pass/Fail)

The California Board of State and Community Corrections Exam (BSCC) will be scheduled when it has been determined which candidates meet the minimum qualifications. This exam will measure a candidate’s ability to read, understand, and recall written information, basic arithmetic skills, and other characteristics found to be important components of successful performance as an 8318/8566 Counselor II for Juvenile Hall. Applicants who have successfully demonstrated that they meet the minimum qualifications will be notified of the date, time, and location of the Juvenile Corrections Officer Examination.

*This is a standardized examination. Therefore, test questions and answers are not available for public inspection or review.

Supplemental Questionnaire Evaluation - 27%

Candidates who have a passing score on the BSCC exam will be invited to participate in a written examination designed to measure the knowledge, skills and abilities in job-related areas as described in this announcement. Candidates much achieve a passing score on the written examination to be ranked on the eligible list. 

Oral Examination: Weight - 73% 
Candidates who successfully pass the written exam will be invited to participate in an oral examination designed to measure the knowledge, skills and abilities in job-related areas as described in this announcement. Candidates must achieve a passing score on the oral examination in order to be ranked on the eligible list.

After the eligible list is finalized/adopted, the department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

Timeline: 
BSCC Exam: June 2022 – subject to change pending candidate pool

Written Exam – July 2022

Oral Exam – August 2022

Eligibility List Established & Departmental Interviews – Autumn 2022

Eligible List/Score Report: 
The duration of the eligible list resulting from this examination process will be of twelve (12) months and may be extended with the approval of the Human Resources Director. 

Certification: 
The certification rule for the eligible list resulting from this examination will be Rule of Three Scores.

Statement on Equity, Diversity, and Inclusion: 
At the City and County of San Francisco, we share a commitment to a diverse, inclusive, and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

For questions, please contact Senior HR Analyst Joanna Luong at Joanna.Luong@sfgov.org or at 415-753-7523.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.