Career Opportunity

Senior Management Assistant - Terminal Systems, Signage & Wayfinding - SFO (1844)

Recruitment: RTF0116395-01149893

Published: April 22, 2022

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About:

Specific information regarding this recruitment process are listed below:

Application Opening:  April 22, 2022
Filing Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on May 13, 2022.
Compensation:   $95,108 to $115,622
Appointment Type:  Temporary Exempt (TEX). This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.  The duration of the appointment shall not exceed 12 months.
Recruitment ID:  RTF0116396

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care and Equity. Learn more about careers at SFO..

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

Role description

Under direction, the Senior Management Assistant performs difficult and complex professional level administrative and/or management duties in a variety of functional areas, such as: office/operations management; budget development, administration and fiscal reporting; development and administration of contractual agreements, leases and grants; evaluation and development of management policies and procedures; management of department specific programs and functions. Performs related duties as assigned. 

The essential functions of this position include: 

• Monitors budget, reviews invoices and tracks contract expenditures for Signage & Wayfinding contracts that include T1 Video Wall Content provider and Security Checkpoint Wait Time System.
• Coordinates work and/or planning functions with other departments and contractors to meet established goals and objectives and maximizes use of existing staff and resources to respond to requests for new and modifications to existing signage and maps affected by the closures from the T1 North construction and necessary closure of the T1 AirTrain Bridge.
• Leads biweekly meetings with the Signage & Wayfinding group to discuss current and forthcoming projects on work related to the T1 north construction closure and necessary closure of the T1 AirTrain Bridge and develops agenda and conducts meetings as needed.
• Participates and represents Signage and Wayfinding section at meeting with other Airport departments and contractors.
• Supports management of the Signage and Wayfinding Digital Asset Management System.
• Performs a variety of research and reporting functions: identifies issues; consults with departmental personnel and other individuals/experts; evaluates information and documentation; conducts surveys and needs assessments; prepares reports and documentation related to Signage & Wayfinding for evaluation by management and/or administrative staff.
• Oversees, manages, and directs the Signage & Wayfinding section when the Signage & Wayfinding Manager is absent.
• Performs other related job duties as assigned.

Nature of Work
Requires computer work as well as extensive site walks, and occasionally moving light equipment for operational needs. 
 

How to qualify

1. Possession of a Baccalaureate Degree from an accredited college or university with major coursework in public or business administration, accounting, finance, economics, social sciences, education or related fields, or other subject areas closely related to a specific departmental program or function; AND
2. Three (3) years full-time equivalent experience performing professional-level management and/or administrative duties in functional areas such as: program/office/operations management, budget development and/or administration, development and administration of contractual agreements and/or grants, or other closely related functional areas;

Substitution: Applicants may substitute up to 2 years of the required education with additional qualifying experience in program/office/operations management, budget development and/or administration, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

• Experience with coordinating and managing projects working with a diverse team.
• Excellent computer, written and oral communication skills
• Organized and detail oriented.  
• Ability to work effectively with managers, co-workers, contractors and other personnel; and ability to identify issues and problem solve.
• Experience monitoring budget, reviewing invoices and tracking expenditures.
• Excellent analytical and report skills. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Selection Procedure:
The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.
 

What else should I know?

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About The Hiring Process 
• Conviction History 
• Employee Benefits Overview  
• Equal Employment Opportunity  
• Disaster Service Worker 
• ADA Accommodation 
• Right to Work 
• Copies of Application Documents

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information:  If you have any questions regarding this recruitment or application process, please contact the exam analyst, Nina Huey at nina.huey@flysfo.com. 

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.