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Career Opportunity

Planning Director, Streets Division - SF Municipal Transportation Agency (9182)

Recruitment: RTF0119087-01099966

Published: May 13, 2022


Michelle Serrano-Nacorda -

Apply using SmartRecruiters, the City and County of San Francisco's Application Portal Learn More

Department: Municipal Transportation Agency
Job Class: 9182-Manager VIII, Municipal Transporation Agency
Role Type: Permanent Exempt What does this mean?
Hours: Full-time


Working under the direction of the Streets Director, the Planning Director manages the work of the Planning subdivision and oversees a team of approximately 40 employees. This team works with staff from all divisions of the agency, other city departments, and external stakeholders to plan, coordinate and prioritize transportation policy, including developing proposed legislation, projects, and programs that deliver excellent transportation options for San Francisco. The unit leads, convenes, and coordinates efforts that bring together multiple perspectives, voices and stakeholders, focusing on multimodal and comprehensive planning activities, supporting policy development and ensuring cross-agency and inter-city awareness and coordination of plans, programs and policies.

Role Description

Announcement has been amended to extend the filing deadline to accept additional applications.

APPOINTMENT TYPE: Permanent Exempt - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening Date: March 31, 2022

Application Filing Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than May 27, 2022.

Recruitment ID: PEX-9182-119088

Annual Salary: $179,036 to $228,462

Please Note: A resume and cover letter must be attached to the online application.

SFMTA Planning focuses on multi-disciplinary efforts and planning horizons of five-years or more and offers subject matter expertise in the following areas (in collaboration and coordination with partners from throughout the agency):

  • Land use and transportation
  • Development projects/agreements
  • Neighborhood/community plans
  • Multimodal projects
  • Transportation policy
  • Long range planning (over five years)
  • Capital Plan
  • Climate / Resilience planning and policy
  • Environmental review/CEQA/NEPA
  • Community-wide planning engagement
  • Transportation demand management/ behavior change/Safe Routes to School
  • Emerging Mobility Services & Technologies

The SFMTA Planning subdivision also supports short and mid-term planning and projects of under 5 years bringing a well-developed cross-agency and multi-agency perspective to help ensure agency alignment. 

Examples of Important and Essential Duties:

Unit Management and Leadership

  • Hires and retains sufficient staffing level to deliver on the Agency’s goals and priorities.
  • Builds a team and develops staff that can deliver excellence, with attention given to creating an organizational structure that leads to positive project outcomes.
  • Effectively assigns, balances, and manages staff workloads and work scopes while reducing barriers to successful outcomes.
  • Establishes priorities for work programs and ensures effective use of personnel and resources.
  • Consistently empowers, coaches, mentors, and motivates staff.
  • Develops or facilitates training and provides professional development and growth opportunities for team members.
  • Effectively communicates to team about broader agency and city activities and facilitates communication across team.
  • Plans and evaluates staff performance, provides constructive feedback that supports individual growth.
  • Supervises personnel, supports managers as they manage and oversee staff members, completes performance appraisals, and participates in the disciplinary process when necessary.
  • Establishes, prepares, manages, reviews, and monitors organizational budgets to ensure sufficient resources to complete programs and projects.
  • Establishes and evaluates division goals and objectives, assigns priorities, ensures the use of effective work plans and methods to achieve goals/objectives.
  • Reviews and approves correspondence, technical reports, and budgetary documents for accuracy and conformance to the policies of the organization.
  • Ensures the quality and technical excellence of the Agency’s planning work products.
  • Performs other related duties as assigned.

Project and Policy Leadership

While the Planning Director’s primary role is management and support of the Planning team, the Planning Director will also be called on to represent the Agency in certain projects or policy processes. To this end, the Planning Director may lead, or support staff in leading, the following:

  • Leads consensus-building between community representatives, advocacy groups and major land use project sponsors, especially in the early project/policy proposal stages.
  • Facilitates communication and consultation with public stakeholders and elected officials.
  • Works proactively with public and private sector partners to ensure that development, urban design, and capital projects support SFMTA Transit First, Vision Zero, equity, and climate priorities.
  • Represents SFMTA in the media and at Boards and Commissions.
  • Represents SFMTA at conferences and other meetings to share information with and learn from other organizations.
  • Identifies and implements unique partnerships with other city agencies, state and regional agencies, and non-governmental partners to advance priority projects and SFMTA’s strategic goals.
  • Advises the Director of Transportation, Streets and Transit Directors, members of the SFMTA Senior Management Team, and SFMTA Board on policy matters related to long-term planning.

How to Qualify

Minimum Qualifications:

1.  Possession of a baccalaureate degree from an accredited college or university AND

2.  Six (6) years of full-time management experience overseeing a team in the fields of urban planning, transportation planning, transportation engineering, transportation operations, transportation policymaking, and/or transportation advocacy.


Additional qualifying experience may be substituted for the required education in Minimum Qualification on a year-for-year basis. One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalist(s) at the end of the selection process when candidates are referred to hiring.

  • Demonstrated expertise in issues relevant to planning in a large diverse city, including equity, affordability, sustainability, livability, and regional coordination.
  • Experience in transportation and land use development policies.
  • Experience in project management.
  • Ability to communicate with and convene stakeholders to build consensus in a challenging political environment.
  • Demonstrated effective communication skills in resume and cover letter.
  • Understanding of the impact that interpersonal, systemic and institutional racial biases have on workplace and community equity issues.
  • Experience engaging diverse communities in project delivery and planning processes. 
  • Strong leadership and team building skills, such as the ability to mentor staff, build employee morale and develop staff from diverse racial/ethnic and gender identity backgrounds.
  • Experience managing a large multi-disciplinary planning unit, including efficient delegation to deliver outstanding service.
  • Ability to navigate and equitably manage relevant personnel processes.
  • Strong understanding of potential for transportation projects to positively and negatively impact communities.
  • Experience with interagency collaboration and cultivations of those relationships.
  • Experience with labor unions.

What else should I know?

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

For questions or inquiries, please contact: Michelle Serrano-Nacorda, Human Resources Analyst at

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.