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Career Opportunity

Social Work Specialist – County Adult Assistance Program – San Francisco Human Services Agency (2916)

Recruitment: RTF0119999-01150535

Published: May 13, 2022


Josephus Cassell -

Apply using SmartRecruiters, the City and County of San Francisco's Application Portal Learn More

Department: Human Services Agency
Job Class: 2916-Social Work Specialist
Role Type: Temporary Exempt What does this mean?
Hours: Full-time


This announcement has been amended and extended to reflect changes with the application deadline date.  Applicants who already applied to this recruitment during the filing period of April 29, 2022 through May 13, 2022 need not reapply and will be included in the applicant pool. 

5/13/22: Extended application deadline to May 20, 2022

  • Application Opening – April 29th, 2022
  • Application Deadline – May 13th, 2022 
  • Extended Deadline - May 20th, 2022
  • Job Category - Temporary Exempt Position, up to two (2) years
  • Compensation: $87,542.00-$106,418.00 Yearly;
  • City and County of San Francisco (
  • ID: TEX-2916-EXEMPT; RTF0121227-01097610 

At the San Francisco Human Services Agency (SFHSA), we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role Description

The 2916 Social Work Specialist, will provide comprehensive case management to hard to serve clients with disabling medical and mental health condition that includes conducting initial screening and assessment, coordinating assessments by medical and mental health practitioners, providing summaries of clients functional limitations, and making collateral contacts with representatives of Social Security Administration and California Department of Social Services. The social work Specialist will explain Social Security Regulations to clients and to HSA staff.

The duties may include:

  1. Conduct assessments of the clients’ functional ability, describe and document the clients' functional limitations, if any.
  2. Establish effective collaborative relationships with Eligibility Workers, Employment Specialists, and other referral sources.
  3. Provide case management to enable clients with disabilities apply and qualify for SSI/SSDI.
  4. Establish effective working alliances with difficult to serve clients who frequently miss appointments and may not recognize that they have disabling conditions.
  5. Consult with Disability Evaluation and Consultation Unit (DECU) staff physician, psychologist, and/or licensed clinical social workers as needed to determine if the client is disabled and identify the medical and mental condition(s) that are the basis of the disability.
  6. Complete all necessary documentation and/or applications materials and non-medical evidence needed to support the application for Social Security Benefits.
  7. Deliver Completed application packets to Social Security, Establish and maintain effective liaison with staff in SSA district office and the DDS to ensure that the staff evaluating the application has all necessary information.
  8. Research and request relevant medical records. 
  9. Review, evaluate, and organize the medical records with the assistance of the physician, psychologist, and/or licensed clinical social workers. 
  10. Schedule clients for consultative exams with (DECU) staff when indicated and ensure that clients attend appointments.
  11. Assist the client with referral to housing, money management, medical and other treatment providers as indicated.     


How to Qualify

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education: Possession of a baccalaureate degree from an accredited college or university;


Experience: Two (2) years of social casework or employment services experience with a public or private agency/organization.

Special Condition: 12 months experience in Health or Social Service with direct service to diverse populations.


  1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester or forty-five (45) quarter units equal one (1) year.
  2. Possession of a Master’s degree in Social Work or Counseling may be substituted for one (1) year of the required experience.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.” 


The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.  

What else should I know?

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Josephus Cassell, by telephone at (415) 439-3410 or by email at 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.