Career Opportunity

Human Resources Analyst - Human Resources, Leave Services & Accommodation / Leave Administration - SF Municipal Transportation Agency (1241)

Recruitment: RTF0122814-01119416

Published: June 10, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

APPOINTMENT TYPE: Temporary Exempt – Full Time not to exceed two (2) years – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

This recruitment may be used to fill other vacant 1241 positions

Application Opening Date: June 10, 2022

Application Filing Deadline: June 27, 2022

Recruitment ID: TEX-1241-122815

Compensation Range: $78,520 to $115,570 

1241 Classification and Compensation Database here

Note: A resume and cover letter must be attached to the online application.

Minimum Qualification Supplemental Questionnaire (MQSQ) will be used to evaluate if the applicant possesses the required minimum qualifications. Link to MQSQ Form The MQSQ must be submitted with your application. Failure to complete the MQSQ will result in your application being deemed incomplete.

Role description

Under general supervision, the Human Resources Analyst position is responsible for performing professional level Human Resources work administering non-industrial medical leave of absence (Absence Management Program), creating, and conducting trainings (regarding leave services), and assisting with special projects.  This incumbent will assist in administering SFMTA’s Absence Management Program for compliance including tracking and managing employee leaves, reviewing, and evaluating the overlap between federal, state, and local laws, facilitating the return-to-work and interactive processes and conduct related trainings.  Assists to resolve problems through consultation, analysis, and recommended actions.  Exercises discretion and independent judgment and possesses expert knowledge of related laws, regulations, policies, rules, and procedures.  Provides suggestions for enhancing program services and streamlining processes.  Consults with managers, employees, and administrative staff on all aspects of non-industrial leave of absences.  In addition to, performs other related duties as assigned.

Examples of Important and Essential Duties:

• Serves as the SFMTA’s resource on leave programs including FMLA/CFRA/PDL, Military and local leave policies (Personal leaves, City Family Care leaves, Civil Service Rule 120/420, etc.) while ensuring compliance on medical and leave regulations and policies.
• Counsels and advises management, employees, and union representatives on federal and state leave laws, and related local polices and procedures including, but not limited to, FMLA, CFRA, FCL, PDL, Military Leave, Civil Service Rules, CBA/MOU, and EEO/ADA.
• Ensures smooth return-to-work transitions for employees and managers.
• Escalates complex issues to manager, however - works to determine method for resolving complex cases.
• Ensures proper and timely handling, tracking and record maintenance of all intermittent and consecutive leave requests. This includes reviewing requests, keeping leave database and related logs up to date, sending out communications (via emails and letters) to supervisors, and employees, running reports/queries, and meeting with employees.
• Develops and conducts leave trainings for all employees.
• Provides data and trend analysis, as well as recommendations as to how the department can improve policies and procedures, making them more efficient and effective with current resources.
• Serves as the department’s point of contact with regards to absence management to the US DOL, SF CAP, DHR, as well as other transit agencies.
• May coordinate and reviews the work of subordinate staff.
• Regular and reliable attendance and performance is required.
• Maintains high level of confidentiality.
• Performs other related duties and responsibilities as assigned.

How to qualify

MINIMUM QUALIFICATIONS:

1. Possession of a baccalaureate degree from an accredited college or university AND
2. One (1) year of professional human resources experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.

Note: The Minimum Qualification Supplemental Questionnaire (MQSQ) must be submitted with your application. Failure to complete the MQSQ will result in your application being deemed incomplete.

Substitution:
Education Substitution: Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration, and human resources operations. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Experience Substitution: Completion of a 12-month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for the one (1) year of required professional experience

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.
• Effectively provides program related advice and counsel to managers, employees, union representatives regarding program.
• Advance level in using computers, software such as Microsoft Office (Word, Excel, PowerPoint, Access), Adobe platforms and other HRIMS systems.
• Experience developing and maintaining databases, data systems and reorganizing data in a readable format.
• Experience using PeopleSoft and/or running queries.
• Experience performing analysis to assess quality and meaning of data,
• Knowledge of federal, state, and local Leave of Absence legislation/policy.
• Knowledge of the Civil Service Rules and relevant Collective Bargaining Agreements and Memoranda of Understanding.
• The ability to provide analysis and apply proper techniques to solve complex problems.
• Demonstrates excellent planning and organization skills.
• Demonstrates excellent verbal, written and presentation communication skills.

What else should I know?

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

For questions or inquiries, please contact: Michelle Serrano-Nacorda, Human Resources Analyst at michelle.serrano-nacorda@sfmta.com

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.