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Career Opportunity

Procurement System Director - Office of the Controller (0932) - 122297

Recruitment: RTF0122296-01123965

Published: June 29, 2022


Carlos Benitez -

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Department: Controller
Job Class: 0932-Manager IV
Role Type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam Type: Position Based Test
Rule: Rule of the List What does this mean?
List Type: Combined Promotive and Entrance


This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Specific information regarding this recruitment process are listed below:

The Controller is the City’s Chief Financial Officer. Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work. We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities. For a career with purpose and professional growth, join us in the Controller’s Office.

The Systems Division Team:

The Office of the Controller’s vision is to be a model for good government and to make the City a better place. The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which are branded locally as our SF People & Pay, SF Learning, SF Financials, SF Procurement, and SF Reports & Analytics systems. These applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications. The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes.  We are committed to enhancing and expanding application functionality to better support our users’ changing needs.

Role Description

We are seeking a dynamic and strategic leader to serve as the Procurement System Director to manage the procurement side of PeopleSoft Financials & Supply Chain Management.  This includes the Inventory, Catalog, Mobile Inventory Management, Purchasing, Strategic Sourcing, Supplier Portal, Supplier Contract Management, eProcurement, eSupplier Connection modules, as well as the associated business processes, system users and internal and external stakeholders.  As the Procurement System Director, you will be responsible for leading a dynamic team of experts that will continue the design, development, delivery and on-going support of the Procurement System and related data analytics provided in the Oracle Business Intelligence solution.

Key responsibilities include:

  • Oversees production support and all projects associated with the Procurement System, including the related data analytics provided in Oracle Business Intelligence Enterprise Edition;
  • Collaborates with citywide leaders to define business objectives, strategic initiatives, and system priorities.
  • Translates the strategic direction and business objectives established by stakeholders into holistic system and business process strategies;
  • Serves as a procurement expert in meetings with internal management, other City procurement leaders, contractors, and other stakeholder groups and will work collaboratively with other managers on policy and legislative changes to improve procurement performance and practice;
  • Interacts with other Systems Division internal teams (Financials, People & Pay, Technical, Project Management Office, Reports & Analytics, Change/Training, and User Support) to delivery system changes and support ongoing maintenance;
  • Operates as the key point person for citywide procurement problem solving, innovation and adoption, messaging, and marketing of Procurement System solutions;
  • Collaborates with the Change & Training team to identify, design and ensure the delivery of training curriculum for end users; 
  • Manages deliverables, resource needs, and work plans with limited guidance;
  • Supervision of three Procurement sub-teams (Purchasing, Inventory & Catalog, and Suppliers & Strategic Sourcing) with a total of 12 team members;
  • Develops staffing plans, hires and manages staff, and evaluates performance of staff as well as consultants;
  • Leads development solicitations and contracts for new Procurement System functionality and consulting resources;
  • Resolves complex contracting and procurement issues in collaboration with departmental managers, procurement staff, project managers, and other City agencies; 
  • Communicates with Controller’s Office Sr. Management, Executive Steering Committee, boards, commissions, major stakeholders and the public by providing data and analysis as necessary;
  • Provides Procurement System strategic planning, including management of annual performance goals and quarterly business review meetings;
  • Responds to public information requests and provides reports as requested; and
  • Performs other duties as assigned. 

How to Qualify

Minimum Qualifications:

1. Education: Possession of a baccalaureate degree from an accredited college or university preferably with major coursework in information systems management; computer science; computer information systems; information technology; or business administration; AND,

2. Experience: Six (6) years of progressively increasing project management AND procurement experience.  This experience must include:  three (3) years managing professional service and/or construction contracts, AND three (3) years managing and supervising direct report staff.

One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Five (5) years of progressively increasing management experience in a public sector or nonprofit organization;
  • Extensive knowledge and experience in managing PeopleSoft Financials & Supply Chain Management, including Inventory, Catalog, Mobile Inventory Management, Purchasing, Strategic Sourcing, Supplier Portal, Supplier Contract Management, eProcurement, eSupplier Connection modules;
  • Proven ability to interact skillfully and tactfully with all levels of government officials, customers, employees and the public, including the highest levels of organizational leadership and management;
  • Project Management Certification or demonstrated experience in project management;
  • Knowledge and experience working with government procurement policy, processes, and systems
  • Demonstrated strong analytical, planning, and organizational skills and abilities;
  • Demonstrated experience interacting with internal and external governmental personnel and outside vendors and contractors;
  • Experience with hiring and managing staff at the project manager and analyst levels;
  • Experience with setting performance goals, creating policies and procedures, and managing the work environment for professional level staff;
  • Proven ability to plan, organize and direct work of a diverse group of professional subordinates as well as the ability to consistently work productively and professionally under the pressure of critical deadlines when supporting systems implementations and 24/7 operations.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Important: All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine the applicants’ qualifications. Only those applicants whose backgrounds best match the position will be invited to participate in the selection process. Applicants meeting minimum qualifications are not guaranteed advancement in the selection process.

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying) Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. 

Oral Examination (Weight: 100%) Candidates who meet the minimum qualifications will be assessed through a structured oral panel examination designed to measure their relative knowledge, skills and ability level in job-related areas. A passing score must be achieved on the Oral Examination in order to be place on the eligible list/score report.

What else should I know?

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see here.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

  • Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst Nancy Giang at

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.