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Career Opportunity

Nurse Manager (Emergency Care) - Dept. of Public Health (2322)

Recruitment: REF6969Q

Published: June 22, 2022


Emma Perez -

Apply using SmartRecruiters, the City and County of San Francisco's Application Portal Learn More

Department: Public Health
Job Class: 2322-Nurse Manager
Role Type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam Type: Class Based Test
Rule: Rule of 10 What does this mean?
List Type: Combined Promotive and Entrance


Shift: Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position.
Location: The location will vary based on program area. 
Compensation Information here

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

A Level I Emergency Department (ED), Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) provides 24-hour comprehensive emergent, urgent and non-urgent care to 65,000 adult and pediatric patients annually. As the only Base Hospital for the City and County of San Francisco, the ED provides all biotelemetry communications, medical control and medical consultation to all pre-hospital care providers in accordance with the City’s Emergency Medical Services Section (EMSS) Guidelines. Additionally, the ED is also approved as a specialty receiving facility for: Burns, Forensics, Obstetrics, Gynecology, Sexual Assault, Psychiatry, Hand Re-implantation, and Pediatric Emergencies.

There are five patient care areas in the Emergency Department. Attending Physicians, Resident Physicians, Nurse Practitioners, Registered Nurses, Medical Evaluation Assistants and Senior Clerks staff the patient care areas. These areas include: Triage, a Resuscitation area (including six trauma/resuscitation rooms and an exam room), Pod A (21 exam rooms, four of which are behavioral health), Pod B (eleven exam rooms, four of which are pediatric rooms), Pod C (19 exam rooms). Nursing care is provided in all patient care areas and is guided by the Emergency Nurses Association‘s Standards of Practice and Core Curriculum.

The list resulting from this recruitment may be used to fill Nurse Manager (Emergency Care Nursing) positions for the next six months.

Role Description

Under general supervision, the Nurse Manager (Emergency Care Nursing) supervises the delivery and evaluation of nursing care and the care environment in an Emergency setting.

Essential Duties
The Nurse Manager (Emergency Care Nursing) performs the following essential job functions:

  • Manages nursing care in an assigned area, which may either be a clinical, administrative or community setting;
  • Assesses patient care needs;
  • Supervises assigned nursing staff;
  • Maintains accurate records and prepares written reports;
  • Serves on committees as assigned or as needed; AND
  • Promotes effective verbal and written communication

The 2322 Nurse Manager (Emergency Care Nursing) performs other related duties as required.

How to Qualify

1. LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND

2. EDUCATION: Possession of a baccalaureate degree from an accredited college and/or university in Nursing, Nursing Administration or a closely related field; AND

3. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Registered Nurse in a Level I or Level II Emergency Department of a general acute care hospital, within the last five (5) years; AND

4. CERTIFICATION: Possession of a valid current Advanced Cardiovascular Life Support (ACLS) certification.

Two (2) years of additional experience as an Assistant Nurse Manager/Charge Nurse in a general acute care hospital (a hospital which provides 24 hour inpatient care, including the following basic services: Medical, Nursing, Surgical, Anesthesia, Laboratory, Radiology, Pharmacy and Dietary Services) may be substituted for the educational requirement.

NOTE: One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying): Candidates who meet minimum qualifications will be invited via a separate link to complete the MQSQ as part of the online employment application.  This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.  Please provide proof of your licenses and certifications by uploading them to your application. 

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%): The SQ will be sent to those qualified candidates who demonstrate they meet the minimum qualifications. Candidates will be required to submit the completed SQ in the time frame indicated and responses on the SQ cannot be changed once submitted. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List.  Candidates will be placed in rank order according to their final score on the SQ.  After the confidential eligible list/score report is adopted, the department may administer additional selection procedures to make a final hiring decision. The SQ is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position. All relevant experience, education and/or training must be included in the application to be reviewed during the scoring process. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List Duration: The list resulting from this examination process will be 6 months.
Certification Rule for the eligible list resulting from this examination will be Rule of Ten Scores.

Racial Equity
• Commitment to providing first-class care and service to all members of the DPH service population, with heightened sensitivity and awareness to racial, ethnic, and culturally diverse members of the DPH’s workforce and patient populations.
• Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse workforce and patient population.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.

Additional Information Regarding Employment with the City and County of San Francisco

COVID-19 Policies
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR)
Other Conditions of Employment and Information
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodations
Veteran's Preference
Seniority Credit in Promotional Examinations
Right to Work
Copies of Application Documents
Diversity Statement

Terms of Announcement: The terms of this announcement may be appealed under Civil Service Rule 110.4.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.

Open Date: 2/3/22
Close Date:
 Applicants are encouraged to file immediately as this recruitment may close at any time.
Pos. #
01103436, #01090853, CBT-2322-119367
Combined Entrance and Promotional


CONDITION OF EMPLOYMENT: A COVID-19 Vaccine Booster is required for all San Francisco Department of Public Health employees as a Condition of Employment effective March 1, 2022.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.