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Career Opportunity

Tenant-Partner Program Liaison - SECC – 1820 – 123140

Recruitment: RTF0123139-01148041

Published: August 04, 2022

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Department: Public Utilities Commission
Job class: 1820-Junior Administrative Analyst
Salary range: $77,896.00 - $94,718.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
 

About:

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Role description

The 1820 Junior Administrative Analyst serves as the Tenant-Partner Liaison will be responsible for providing administrative support to advance key goals and strategic objectives of the Southeast Community Center (SECC) Commission and SFPUC. The incumbent is accountable for the fostering tenant relations and performance tracking of all tenants to ensure they meet established goals for maintaining occupancy. They will assist in the program development and implementation related to the opening and ongoing operations of the new Southeast Community Center at 1550 Evans including tenant onboarding and transitions. Tracking, analysis, and reporting on events metrics and how/if SECC programming is meeting the established Levels of Service. This role supports the Deputy Executive Director in maintaining open communication with the community and tenants including staffing onsite and promotional-based events, website management, and acts as a secondary point of contact for the SECC.  The Junior Administrative Analyst will be a member of the SFPUC External Affairs Team assigned to the Southeast Community Center team.

Project: Southeast Community Center - 1550 Evans

Position Location:

Southeast Community Center

1800 Oakdale Avenue

San Francisco, CA 94124

Will move to:

1550 Evans Ave. upon commissioning

Position Working Schedule: Monday-Friday, 8:00am-5:00pm. Nights and weekends may be required.

Essential Functions:

  1. Support the Executive Director’s overall vision to ensure the SECC function as a vibrant and thriving community space.
  2. Liaise with tenant-partners to ensure customer service needs are supported.
  3. Provide support developing and implementing program model for new center.
  4. Provide as-needed support to develop and implement communications and community engagement tools to inform the tenants about events and programming at the SECC
  5. Provide as-needed support to ensure the SECC Commission and committees effectively partner with the SFPUC on key initiatives and promote the interests of the southeast community.
  6. Assist with outreach and engagement efforts regarding the construction of the new SECC at 1550 Evans Avenue.
  7. Support the development of a system to schedule and monitor community events at the SECC, especially events occurring in the Alex Pitcher Community Room.
  8. Support current and future tenants with the transition into 1550 Evans.
  9. Establish and track key performance indicators for tenant partners.
  10. Analyze tenant key performance indicators and reform if necessary for the 2022-2023 calendar years.
  11. Track and report center feedback as it relates to tenant partner programs and services.
  12. Support the development of processes and policies for booking SECC facilities for community members and local organizations. Provide as-needed support to track and report maintenance requests to SFPUC’s Wastewater Enterprise and ensure requests are coordinated with SECC Commission priorities.
  13. Support coordination of major SECC community events, including the Health Fair and Jobs Fair, working closely with SECC staff, commission, and community stakeholders.
  14. Class 1820 Tenant-Partner Program Liaison (Junior Administrative Analyst) performs other related duties as required.

How to qualify

  1. Possession of a baccalaureate degree from an accredited college or university; AND one (1) year of professional experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration; OR
  2. Possession of a baccalaureate degree from an accredited college or university in accounting, finance, public or business administration, economics, urban studies, public policy or a related field.

SUBSTITUTION: May substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2,000 hours) of additional qualifying experience will be considered equivalent to 30 semester/45 quarter units

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

  • Relationship Management
    • Implements customer service activities to establish and maintain cooperative relationships with tenant-partners
    • Develops and sustains cooperative and diverse working relationships
    • Encourages and facilitates cooperation within the organization and with community stakeholders
    • Fosters commitment and trust
  • Valuing Diversity
    • Leads with equity and inclusion
    • Strong sense of social justice
    • Previous success working in racially and economically diverse communities
  • Critical Evaluation
    • Embraces a culture of data and transparently utilizes data to drive program refinement
  • Leadership and Professionalism
    • Demonstrate flexibility and leadership skills, as well as strong critical thinking skills
    • Demonstrate strong writing and oral communication/public speaking
    • Prioritizes, considers alternatives, and respond quickly and effectively to unexpected and rapidly changing conditions
    • Collaborates with relevant staff members, in partnership with hired consultants, to carry out communications initiatives

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

  • Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Tina Siu, by email at tisiu@sfwater.org.

What else should I know?

 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.