Career Opportunity

Assistant Director of Worker's Compensation Finance and Technology (0932) - Department of Human Resources

Recruitment: RTF0127858-01092971

Published: October 25, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Role description

Reporting to the Worker's Compensation Division Director, the Assistant Director of Workers’ Compensation Finance and Technology provides financial oversight, budgeting, billing, accounting, banking, and reconciliation of approximately $120 million in workers' compensation payments/expenditures plus the allocation of overhead expenses to CCSF departments, including SFMTA and the Community College District. The work is subject to audit from the City's Controller and Mayor's Budget Office.  Reporting to the Deputy Director of Worker's Compensation Division, the Assistant Director Manager manages a team of 5 people.

In addition to the financial responsibilities, the Fiscal Manager manages the technological interfaces with the electronic claims system (Claims Enterprise through Ventiv Technology) tracking financial transactions as well as claim file image imports from contracted service vendors.  Working directly with the software technology staff and contracted vendors they ensure that financial exports and data imports are working smoothly, performs all system testing for updates and new interfaces prior to implementation, and recommends new technology to improve the efficiency of the Workers’ Compensation Division.  Above all, the Assistant Director of Finance & Technology is responsible for the financial integrity of the Workers' Compensation Division and ensures compliant data reporting to State and Federal programs

Duties of the position include:

• Responsible for the workers' compensation budget, accounting, banking transactions, cash handling, reconciliation, and bill payment operations for the City's workers' compensation program.
• Ensures that the electronic claims management system properly captures all fiscal transactions in individual workers' compensation claims against the City, including SFMTA.  Oversees import and export files to governmental agencies and contracted vendors from the Claims system (eg. Centers for Medicaid & Medicare, California Workers' Compensation Information system, Medical Bill Review imports, Utilization Review documents) to ensure compliance with state and federal requirements and appropriate claim file documentation.
• Oversees and manages a team who calculate and prepare reports for expenses charged to the appropriate department's workers' compensation claims, tracks vendor lists and qualifications, prepares federal tax forms for all payees.
• Determines appropriate charges from contracted vendors.                          
• Calculates the cost of administration of workers' compensation claims to prepare the overhead allocations to all departments based on the mayor's established methodology.
• Ensures that required reports to state and federal programs are properly prepared and submitted.
• Oversees multiple technology interfaces from external business partners with the Workers' Compensation Claims Enterprise system from implementation of new technology, migration to new partners, oversight, and programming to ensure contract compliance.
• Explores and evaluates new technology, including new offerings from existing business partners or other sources and evaluates need for new contract development to improve program services.
• Oversees contract development and services for the Workers' Compensation Division.
• Serves as primary liaison with the Controller's office, the Mayor's Budget Office, and departmental finance management in the development and ongoing assessment of the workers' compensation fund.
• Serves the Department of Human Resources as backup approver for budget expenditures at deputy director level.
• Provides training to staff and contracted third-party administrator on the proper use of all electronic systems, including the claims system, the internal Knowledge Base information system, and the general use of technology used in the Division.
• Ensures that payments prepared by Claims Assistants are appropriately made and dispersed.
• Responsible for all cash transactions and annual training to staff.

How to qualify

Minimum Qualifications:

1. Bachelor's degree in public administration, business administration, economics, finance, accounting or related field. AND
2. Five (5) years of professional experience in financial/fiscal analysis and management. This experience must include three (3) years of experience supervising professional staff.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Desirable Qualifications:

• Advanced degree in accounting, public policy, or business administration is preferred, but not required.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

Specific information regarding this examination process are listed below.

• Application Opening – Tuesday, October 25, 2022
• Application Deadline – Tuesday, November 8, 2022
• Compensation for Range A: $151,918 - 193,856 Annually
• Eligible List duration resulting from this examination process will be six (6) months.
• Certification Rule for this examination will be Rule of the List.
• Exam Type: Combined, Promotive and Entrance
• Appointment Type: Permanent Civil Service
• Recruitment ID: RTF0127858-01092971

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

1. Minimum Qualification Supplemental Questionnaire (MQSQ) - Candidates will be required to complete MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

2. Supplemental Questionnaire Exam (weighted 100%) - Candidates will be required to complete the Supplemental Questionnaire Exam as a part of the selection process. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for the position. Candidates who meet the qualifications of the position will have their supplemental questionnaires reviewed and rated by a panel of subject matter experts. a passing score on the Supplemental Questionnaire Examination must be achieved in order to be placed/ranked on the Eligible List.
 

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please click here.

Terms of Announcement:

This is a Position Based Test conducted in accordance with Civil Service Rule 111A. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected and, if so, an amended note will be posted on this official job announcement.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Position Based Testing Information
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Questions: If you have any questions regarding this recruitment or application process, please contact the analyst, Gary Chen at gary.w.chen@sfgov.org.

Your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.