Career Opportunity

Storeroom Operations Manager - Transit Division - SF Municipal Transportation Agency (9174)

Recruitment: RTF0127058-01082662

Published: October 28, 2022

Accepting applications until: October 28, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The San Francisco Municipal Transportation Agency (SFMTA or “the agency”) connects San Franciscans with their communities to enhance the economy, environment and, ultimately, the quality of life in the city. As an agency within the City and County of San Francisco, the SFMTA is responsible for managing the city’s transportation network. The agency has more than 6,000 employees who are responsible for the management of all ground and some underground transportation in the city. The SFMTA has oversight over public transit, as well as bicycling, paratransit, parking and curb management, street operations, walking, and taxis.

Application Opening: October 13, 2022
Accepting applications until: October 28, 2022
Annual Compensation: $141,492 - $180,622
Recruitment ID: RTF0125543

APPOINTMENT TYPE
Permanent Exempt, Full Time – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Division: Transit
Section/Unit: Fleet Maintenance
Work Location: 1580 Burke Avenue, San Francisco, CA 94124
Schedule: Varies

Role description

Under administrative direction, the 9174 Manager IV, Storeroom Operations Manager of the Transit Division is responsible for all aspects of storeroom operations for thirteen SFMTA storeroom facilities, including responsibility for quality, productivity, financial /inventory accountability, capital and material assets, and safety performance to provide best practices service in support of SFMTA Maintenance and Facilities.

This position will monitor and evaluate the effectiveness and efficiency of the service delivery system, organizational structure, staffing levels, financial and inventory systems, and other internal operations; identify alternative approaches or improvements; develop and administer the section/program budget; and perform related duties as assigned.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

• Plans, monitors, evaluates, supervises, and coordinates storeroom operations in support of SFMTA Maintenance and Facilities; advises and consults with other section managers and with division managers and deputy directors; meets with appropriate staff to identify and resolve problems or conflicts; makes or recommends final decisions regarding policy, operations, and administrative procedures; provides management advice to top-level administrative authority.
• Develops, implements, and maintains policies/procedures, administrative monitoring practices and controls to obtain smooth and effective operation of the section; coordinates work activities to prevent delays in required actions or to improve programs or services; assists in the identification, development and implementation of division and Agency goals, objectives, policies, and priorities.
• Receives and analyzes department and Agency reports; directs the preparation of monthly and annual reports; directs the gathering and analysis of information and reports necessary to document and evaluate processes; and collaborates in preparation of audit responses.
• Monitors and evaluates the activities of staff; takes appropriate steps to improve performance, including coaching or training.
• Directs the allocation of resources to achieve timely outcomes and measurable goals within the budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major Agency priorities.
• Monitors and evaluates the effectiveness and efficiency of the storerooms’ service delivery system, organizational structure, staffing levels, financial systems, and other internal operations; identifies and recommends alternative approaches or improvements; implements revisions, adjustments, and changes.
• May serve as liaison for the Agency with a variety of other City/County staff, policy-making officials, and officials of outside agencies; explains and justifies administrative procedures, policies, or programs; negotiates and resolves difficult and complex issues and problems.
• Develops and administers budget for storerooms; forecasts budget needs for staffing, equipment, capital improvements, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary; provides senior management with practical options and recommendations regarding potential cost overruns or other budget issues.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of principles and practices of organization, administration, logistics and storeroom operations, fiscal and personnel management;
• Knowledge of Federal, State, and local laws, rules and regulations pertaining to the functional area of responsibility.
• Ability to manage, plan, organize, and direct complex functional areas of responsibility;
• Ability to manage, direct and evaluate the work of subordinate staff;
• Ability to identify problems and formulate and implement effective solutions to complex issues and problems;
• Ability to develop, establish and implement goals, objectives and policies/procedures for assigned area of responsibility;
• Ability to take initiative and be creative in developing and introducing new ideas and programs;
• Ability to use tact, discretion, and diplomacy in dealing with sensitive situations;
• Ability to establish and maintain effective working relationships with government officials, Agency staff and members of other departments, agencies, and the public;
• Ability to effectively represent the Agency before boards and commissions in public meetings and hearings;
• Ability to present facts clearly and concisely orally and in writing, and prepare and present comprehensive reports.

​​​​​​​NATURE OF WORK
Some evening and weekend work assignments may be required.

How to qualify

MINIMUM QUALIFICATIONS

1. Possession of a bachelor’s degree from an accredited college or university required, with a preferred emphasis in Operations, IT, Business Administrations, Public Administration, or   Supply Chain Management; AND
2. Three (3) years of recent experience in supply chain management, inventory management, logistics, storeroom operations; AND
3. Strong working knowledge and experience with automated inventory management processes and tools; AND
4. Qualifying experience must include three (3) years in a management or supervisory capacity; AND
5. Possession of a valid driver’s license.

Substitution

Additional qualifying experience may be substituted for the required education on a year-for-year basis.  One year (2000 hours) will be considered equivalent to (30 semester units/forty-five (45) quarter units.

Notes:

1. Applicants must meet the minimum qualifications at the time of filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

DESIRABLE QUALIFICATIONS
The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Ability to plan, program, execute and manage operations
• Knowledge in developing, maintaining, and regulating policies
• Ability to work with diverse populations
• Experience with transportation maintenance functions 
• Experience with complex negotiations and ability to effectively resolve issues
• Ability to prioritize and complete multiple projects concurrently
• Possession of a strong customer service perspective
• Ability to handle a high stress environment
• Strong oral and written communication skills
• Ability to analyze operations and identify potential improvements in service delivery
• Ability to write reports and present to internal and external parties

What else should I know?

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

For questions or inquiries, please contact: Keaney Chan, Human Resources Analyst at Keaney.Chan@sfmta.com.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.