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Career Opportunity

Assistant Hospital Administrator - Kaizen Lean Leader (0931)

Recruitment: RTF0129311-01112782

Published: January 26, 2023

Contact:

Eliot Watt - Eliot.Watt@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Public Health
Job class: 0931-Manager III
Starting salary range: $152,802.00 - $195,026.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Combined Promotive and Entrance
 

About:

Laguna Honda Hospital and Rehabilitation Center is owned and operated by the City and County of San Francisco and is part of the San Francisco Health Network and Department of Public Health. The campus is located on 62 acres of parkland west of San Francisco’s Twin Peaks. Laguna Honda Hospital and Rehabilitation is one of the largest and most modern skilled nursing facilities in the country, it is a flagship rehabilitation, post-acute care, short-stay, and long-term facility for San Franciscans. 

Under general administrative direction of the LHH CEO and DPH KPO Director, provides overall responsibility for managing Laguna Honda Hospital and Rehabilitation Center's LHH Kaizen Promotion Office's quality and hospital improvement initiatives related to staff and leadership training, hospital strategic planning and goals development, outcomes measurement, program/service evaluation, and reports development. The Hospital Assistant Administrator is part of the LHH expanded executive team and has a working relationship with all LHH departments and department heads. The Hospital Assistant Administrator works in concert with the larger lean network to align and standardize performance improvement efforts across the department. DPH is a Lean organization and one of the components of this organizational management structure mandates the LHH Kaizen Promotion Office.  

Role description

Directs, develops, and supervises the Kaizen Promotion Office in areas including hospital systems and strategic planning, organizational planning, and strategic initiatives  

Provides leadership and guidance to the KPO department and service managers in the development of departmental strategic goals and priorities, operational and qualitative objectives, and policies and procedures that are congruous with the values, mission and strategic plan LHH and the Department of Public Health 

Provides the necessary vision and leadership to effectively lead and direct lean transformation hospital-wide by developing and achieving goals and objectives 

Functions as an expert in the transformation approach, provides thought leadership, applies and implements lean management principles hospital-wide by developing and deploying standards and methodologies to assure long term impact 

Oversees the preparation of analysis, policy briefings, and position statements on state and federal legislation impacting the hospital  

Participates, leads, coordinates, collaborates, and plans community and neighborhood events with hospital, governmental and/or community partners  

Develops relationships with key external communities at large and represents the hospital and organization at community, governmental and/or other external meetings  

Manages community relations for the organization, including, but not limited to establishing a system and process for addressing and handling in a timely manner concerns, complaints, and situations requiring resolution of conflict  

Monitors, facilitates, and collaborates with executive colleagues and leadership to plan and monitor organizational, departmental, and strategic initiatives and goals; recommends next steps based on analysis and evaluation of initiatives and goals  

How to qualify

⚠️Required Before Applying⚠️

  1. Possession of a baccalaureate degree from an accredited college or university and 5 years of professional experience in Health and Human Services, of which 3 years must include experience supervising professionals
    OR 
  2. Possession of a master’s degree from an accredited college or university and 4 years of professional experience in Health and Human Services, of which 3 years must include experience supervising professionals. 
  • Substitution: may substitute up to 2 years of required baccalaureate degree with additional years of qualifying experience.
  • One (1) year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a forty (40) hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. Applicants must meet the minimum qualification requirements by the application review date unless otherwise noted. 

Desirable Qualifications

  • Master's degree in either Health Administration, Public Health, or Public Administration  
  • Experience working in a regulatory healthcare environment  
  • Strong project management skills  
  • Ability to work collaboratively, under pressure, with multiple stakeholders  
  • Strong communication skills  
  • Management Experience  
  • Lean Certification  

What else should I know?

Selection Procedures

  • Minimum Qualification Questionnaire (Weight: Qualifying)
    Along with this application, applicants must complete a questionnaire, which is designed to compare an applicant's experience with the Minimum Qualifications of this position.
  • Management Test Battery: (Weight: 100%)  
    Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement.

For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. A passing score must be achieved on the Management Test Battery to continue in the selection process. This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.  

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.  

Eligible List/Score Report  
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  

The duration of the eligible list resulting from this examination process will be six months and may be extended with the approval of the Human Resources Director.  

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf.  

Certification  
The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. 

Terms of Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information

Contact
Eliot.Watt@sfdph.org 628-271-6704

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

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CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.