Career Opportunity

Homeownership Program Manager (9775-Senior Community Development Specialist II)

Recruitment: RTF0134567-01135065

Published: April 18, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The Mayor’s Office of Housing and Community Development (MOHCD)

MOHCD’s mission is to address social, economic, and racial inequities through the creation of affordable housing opportunities and the funding of essential services that are foundational for strong communities.  We are industry leaders in the implementation of policies for the creation, rehabilitation and preservation of affordable housing.  Through our lending programs we strengthen the social, physical and economic infrastructure of San Francisco’s low-income neighborhoods and communities in need. We actively collaborate with financial institutions, community-based organizations, non-profits, affordable housing providers, and other City agencies and staff, in our pursuit of a more equitable and affordable San Francisco.  In our hiring practices, we strive to build teams that reflect the diversity of our City and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.

MOHCD is organized into three divisions – Homeownership and Below Market Rate (HBMR), Housing Development, and Community Development. HBMR programs work within all divisions to inform policy and deliver affordable housing to the low- and moderate-income communities. The HBMR division focuses on creating and implementing housing policies that deliver safe, stable, and sustainable affordable housing. We are recognized nationally for our implementation of inclusionary programs and innovative affordable housing lottery preference programs that deliver hundreds of affordable ownership and rental units each year. We are stewards of the City’s precious affordable housing resources and ensure that they are delivered to the intended households. Our diverse staff and leadership work together to: 

• Create thriving neighborhoods, celebrate diverse cultures, and build intergenerational wealth through MOHCD policies, programs and practices by working in partnership with the City’s communities, organizations and the people that have been most harmed by racial inequity.    
• Guide and coordinate citywide housing policies under direction of the Mayor and through collaboration with the Board of Supervisors and other City departments. 
• Administer a diverse range of programs to develop homeownership opportunities for low- to middle-income households in this high-cost city.   
• Monitor the long-term affordability and physical viability of the City’s Inclusionary homeownership and down payment assistance loan recipient portfolio of over 4,000 homeownership units to ensure that these valuable assets are being used by those in most need. 
• Incubate new programs, initiatives, and mixed income housing developments that further our housing production and preservation activities. 
• Conduct program evaluation and research to document housing needs and trends and communicate accomplishments to elected officials, collaborating partners, and the public at large. 

Role description

Homeownership Program Manager

The Homeownership Program Manager position offers the opportunity to oversee, develop, and implement a diverse range of projects, policies and program areas in accordance with the San Francisco Planning Code, program manuals, restrictive covenants, and other governing documents, while operating with significant autonomy in a dynamic, stimulating, and demanding setting. Under the direct supervision of the Director of Homeownership Programs, the Homeownership Program Manager performs difficult and highly complex program planning and implementation work and leads the Homeownership underwriting team of four staff members. 

Key Responsibilities:

• Implement the San Francisco Planning Code, program manuals, restrictive covenants, and other governing documents to administrate MOHCD’s homeownership programs.
• Provide technical assistance to developers on Inclusionary Housing and other zoning requirements and monitor projects to ensure timely completion.
• Provide regular reporting of pipeline of applications and sales and assist in preparing reports as needed for MOCHD management, the Mayor, and the Board of Supervisors.
• Manage the underwriting and real estate transactions necessary to facilitate the sale of BMR homeownership units and units purchased through MOHCD’s down payment assistance loan programs.
• Oversee the underwriting and loan closing of all MOHCD single-family cash lending activities, including down payment assistance, Mortgage Credit Certificate allocation, home rehab programs, and foreclosure intervention lending.
• Provide technical assistance on complex programmatic issues related to single-family home mortgage lending.
• Develop and implement training opportunities for all internal program staff and external partners.
• Implement procedures to ensure compliance with applicable laws and regulations in mortgage lending.
• Work collaboratively with two additional homeownership program managers to build business systems that meet the needs of those seeking assistance for their first home purchase as well as the first mortgage and real estate professionals that assist them with the transaction.
• Incubate new programs, initiatives, and mixed income housing developments that further MOHCD's housing production and preservation activities.
• Conduct program evaluation and research to document housing needs and trends and communicate accomplishments to elected officials, collaborating partners, and the public.

How to qualify

1. Possession of a baccalaureate degree from an accredited college or university AND four (4) years administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND three (3) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work or criminal justice; OR

3. Possession of a Master’s degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.

SUBSTITUTION:

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

DESIRABLE QUALIFICATIONS:

• A minimum of 6 years of relevant experience in affordable homeownership program administration, affordable lending, and/or residential mortgage lending.
• Strong knowledge and expertise with new construction housing development.
• Ability to assess policies and procedures and implement programmatic improvements for the benefit of those we serve, using data-driven analysis and a customer-centric approach.   
• Experience in a leadership role working with governmental regulators, community-based organizations, and financial institutions, with a track record of building and maintaining productive relationships. 
• A demonstrated commitment to San Francisco and specifically MOHCD’s racial equity goals. 
• A strong commitment to the goal of increasing and preserving the stock of well-designed housing affordable to low- and moderate-income persons and households in San Francisco. 
• Ability to effectively and sensitively communicate, both orally and in writing, and to work with a broad variety of people and agencies including developers, HOA property managers, title companies, property owners, sales agents, community organizations, and loan officers.  
• Demonstrated experience with staff supervision, with a focus on mentoring, coaching, and professional development.  
• Proficiency in Excel and other Microsoft Suite programs and other data management systems such as Salesforce, with the ability to analyze and interpret complex data sets and create actionable insights. 
• A strong familiarity with housing program oversight, monitoring, and compliance, including federal, state and City requirements applicable to MOHCD programs. 
• Ability to work with minimum supervision in a team environment, to meet deadlines and to manage highly detailed work with accuracy and efficiency.    
• Ability to interpret City code, contracts, and other legal documents.
• Ability to collaborate with other MOHCD staff on a variety of homeownership and lending policy and program enhancements, with a focus on innovation, equity, and impact.

What else should I know?

Specific information regarding this recruitment process are listed below:

Classification - 9775 - Senior Community Development Specialist II (Homeownership Program Manager)

Status - Permanent Exempt 

Application Opening: Monday, April 17, 2023

Filing Deadline - Friday, May 12, 2023 -  11:59 pm

Salary - $123,422 - $150,072 annually

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - karen.henderson@sfgov.org

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guide

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.