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Career Opportunity

Interpreter Trainee (9910) Public Service Trainee - Department of Public Health

Recruitment: RTF0136861-01122030

Published: July 11, 2023

Contact:

Diane Zhou - diane.zhou@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Public Health
Job class: 9910-Public Service Trainee
Role type: Permanent Exempt What does this mean?
Hours: Full-time
 

About:

The San Francisco Department of Health, Interpreter Services Department, is accepting applications for full-time permanent exempt positions in Class 9910 Public Service Trainee, Interpreter Trainee. The Interpreter Service Department provides interpreting services to health care providers and non-English and limited English proficient clients and their families at various San Francisco Department of Public Health (DPH) facilities.

  • Application Opening – Wednesday, June 28, 2023
  • Application Deadline – Friday, July 21, 2023
  • Location: Zuckerberg San Francisco General Hospital - Building 20
  • Shifts: Five 8-hour shifts per week
  • Compensation: $32 Hourly
  • Appointment Type: Permanent Exempt

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Role description

Under direct supervision, the 9910 Public Service Trainee, Interpreter Trainee, will be trained to perform interpreting and dispatching job functions and a wide variety of paraprofessional duties in the Interpreter Services Department at Zuckerburg San Francisco General Hospital (ZSFG). The position provides the opportunity for the individual to gain medical interpreting experience in an acute care hospital and work is evaluated based on progress in a structural work experience training program. The responsibilities involve providing language assistance to non-English and limited English proficient clients who are seeking health care or are visitors at various San Francisco Department of Public Health facilities.  The essential duties include, but are not limited to:

  • Learns to provide interpreter services in person, and remotely (telephonic & VMI) to health care providers and non-English and limited-English proficient clients and their families in various venues within Zuckerberg San Francisco General Hospital
  • Serves as a liaison between non-English and limited English proficient patients and healthcare providers;
  • Work side by side with health educator to provide health education classes to the targeted non-English speaking patients.
  • Translates correspondence, medical histories, medical procedures and instructions, medical consent forms, patient education brochures and other documents as necessary;
  • Trains as office dispatcher and dispatching interpreters to the appropriate departments by using all available resources
  • Collaborates with all health care providers, interpreter staff and office dispatchers
  • Perform clerical duties such as answering telephone, arranging client appointments, data entry, and record keeping; and
  • Uses computer interface to accept incoming calls.

The 9910 Interpreter Trainee also performs other related duties as assigned/required.

How to qualify

Minimum Qualifications (Required)

  • Possession of a Certificate of Completion of a Medical Interpreter educational program from an accredited college or university; OR
  • Verification of current enrollment in a Medical Interpreter educational program from an accredited college or university. Candidates who are currently enrolled in a Medical Interpreter educational program must submit verification of having completed the program (e.g., a copy of their school transcript, letter verifying completion of program from the school) prior to appointment; OR
  • Possession of a national certification in Interpreting from the Certification Commission for Healthcare Interpreter (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI); OR
  • Possession of a Bachelor’s Degree or higher in Interpreting or Translation and Interpretation from an accredited college or University.

Special Conditions (positions may require the following). Applicants must indicate on the application form the language(s) which they claim proficiency.

  1. Bilingual proficiency in English and Spanish; OR
  2. Bilingual proficiency in English and Cantonese; Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

HOW TO APPLY 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact Diane Zhou at diane.zhou@sfdph.org or (628) 271-6703.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.