Career Opportunity

Off-Street Parking Manager - Streets Division - SF Municipal Transportation Agency (9179)

Recruitment: RTF0137366-01111977

Published: July 25, 2023

Accepting applications until: August 15, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The San Francisco Municipal Transportation Agency (SFMTA) is the department of the City and County of San Francisco responsible for the management of all ground transportation in the City. The SFMTA has oversight over the Municipal Railway (Muni) public transit, as well as bicycling, paratransit, parking, traffic, walking, and taxis.

Role description

Recruitment ID: PEX-9179-137367

APPOINTMENT TYPE: Permanent Exempt, Full Time appointment – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: July 25, 2023

Application Filling Deadline: August 15, 2023

Annual Salary: $155,714 - $198,692 annually 

NOTE: A cover letter and resume must be attached to the online application.

Position Description:

Under general administrative direction, reporting to the Senior Manager of Contracts and Related Services in the Parking Section, the Off-Street Parking Manager is responsible for leading the Off-Street Parking team. The team includes a Parking Operations Manager and a group of four parking professional staff. The Off-Street Parking team is responsible for the completion of tasks covering a variety of operational and policy matters pertaining to the management of the City’s off-street parking facilities. This position will coordinate with the Senior Manager on matters including various procurements, operational audits, contract administration, budget development and implementation, and setting parking rates.

Examples of Important and Essential Duties

• Manage the off-street parking program to ensure operations are compliant with the relevant city laws, ordinances, rules, and regulations.
• Manage SFMTA’s Off-Street Parking team that oversees contracted parking operations’ vendors to ensure ongoing compliance by operators with the terms and conditions of their contracts with SFMTA and to ensure efficiency of city garage operations. Review and approve policy and procedure changes to ensure consistency with best practices in the parking industry.
• Manage SFMTA’s contract with PARCS (Parking Access and Revenue Control System) vendor(s) to ensure effective operation of the PARCS at the garages and adherence to relevant contract terms and conditions.
• Manage the planning and development of required Request for Proposals (RFPs) and related contract-negotiation processes, including allocation of staff resources required to support these efforts.
• Manage the overall, annual operating budget for 21 PARCS-controlled garages and lots. Review and reallocate funding among various individual garages and lots to optimize overall service delivery and stay within budget.
• Manage the operations of 18 off-street metered parking lots located in neighborhood retail corridors across the city, including oversight of Department of Public Works maintenance work in coordination with local merchant and resident groups.
• Collaborate with City Attorney’s staff to develop and negotiate lease, license and permit agreements on special and/or long-term use of parking spaces in off-street parking facilities.
• Manage on-site operational audits and staff’s compliance inspections at off-street facilities; coordinate with staff and vendor(s) to respond to City Controller’s financial and operational audits of parking facilities.
• Administer and analyze monthly management reporting of garage financial performance, occupancy rates, and trend in security-related incidents.
• Administer quarterly rate-review process and recommend rate changes for management’s review and approval.
• Represent SFMTA at meetings on matters related to off-street parking with other city agencies and departments, including the Recreation and Park Department, Port of San Francisco, Tax Collector’s Office, City Attorney’s Office, Mayor’s Office, and the Board of Supervisors.
• Other duties as assigned.

How to qualify

Minimum Qualifications:

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Five (5) years of parking‐related program management or parking‐related administrative services interpreting laws and regulations, and exercising independent judgment in the application of defined principles, practices, and regulations; AND
3. Three (3) years of the above experience must include supervising staff who interpret laws and regulations and exercise independent judgment in the application of defined principles, practices, and regulations in parking‐related program management or parking‐related administrative services.

Substitution:

Additional qualifying experience may be substituted for the required education on a year-for-year basis. One year (2,000 hours) will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience/employment.

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Experience managing municipal off-street parking operations consisting of a portfolio of ten (10) or more facilities.
• Experience in developing and overseeing five (5) or more RFPs, conducting open and competitive solicitations and subsequent services contracts for work valued at $50,000 or more annually.
• Experience in conducting operational and financial audits of parking facilities.
• Possession of a Certified Administrator of Public Parking (CAPP) certification.
• Excellent oral and written communication skills.
• Adaptability in working a flexible schedule: early mornings, evenings, weekends, and other hours as needed.
• Experience working with Diversity, Equity & Inclusion (DEI) & Diversity initiatives.

What else should I know?

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. 

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

For questions or inquiries, please contact: Wilson Hoang, Human Resources Analyst at Wilson.Hoang@sfmta.com.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.