Skip to content
 
SF Careers Logo with City Seal
 
 

Career Opportunity

BEHAVIORAL HEALTH SERVICES - DEPUTY DIRECTOR OF CHILDREN, YOUTH, & FAMILIES SYSTEM OF CARE (0931 Manager III)

Recruitment: RTF0137794-01117013

Published: August 10, 2023

Contact:

Steven Scoles - steven.scoles@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Share

Department: Public Health
Job class: 0931-Manager III
Starting salary range: $152,802.00 - $195,026.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Combined Promotive and Entrance
 

About:

San Francisco Department of Public Health

The San Francisco Department of Public Health (SFDPH) prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans.  Its Behavioral Health Services/Mental Health SF (BHS/MHSF) is growing and transforming county behavioral health services, making significant new investments designed to improve access, quality, efficiency, and coordination of care. BHS/MHSF is directing significant resources to improve services for individuals and families experiencing homelessness, as well as those who have been marginalized by historic and institutional racism.

Role description

Under direction of the Director of Children, Youth, & Families (CYF) System of Care, the Deputy Director will oversee a portfolio for CYF that includes: quality assurance; utilization management; technical assistance for providers; Electronic Health Records transition to EPIC; CalAIM reform coordination within Behavioral Health Services and across system partners; implementation of relevant federal, state, and local legislative mandates and initiatives (e.g., FFPSA, CYBHI); various strategic planning and CYF workplans; CYF's practice improvement and analytics; process improvement (LEAN); family-centered care division; psychological testing unit, and clinical psychologists’ functions.

The Deputy Director will ensure deployment of best clinical practices serving children, youth, and families across CYF and in coordination with system partners as well as evaluation of these efforts. This position provides leadership over the entire system of care in collaboration with the CYF Director and CYF management team, providing both clinical and administrative supervision.  The position will communicate regularly with the CYF management team regarding activities within CYF and in coordination across other city departments in addressing the needs of children, youth, and families. This includes development and utilization of data reports on services delivered, revenue maximized, and areas of improvement with recommendations for the reallocation of resources.

The Deputy Director will also be securing new grants and support ongoing grant management activities in addition to budget development for units assigned. 

The Deputy Director, Behavioral Health Services Children, Youth, & Families (CYF) System of Care (0931 Manager III) performs the following essential functions:

1.Manage key functions within CYF System of Care including quality assurance, utilization management, quality improvement, technical assistance for providers, and other clinical operation functions (e.g., Medi-Cal revenue optimization);

2. Interface with supportive systems within Behavioral Health Services, including for the electronic health records system (e.g., transition from Avatar to EPIC), managed care, and the business office;

3.Manage multiple teams within CYF System of Care (i.e., practice improvement and analytics, family-centered care, psychological testing, and clinical psychologists’ functions) as well as oversee the development of operational policies, protocols, procedures, budgets/resource allocation, and other functions to ensure efficient and effective operations of these teams;

4.Provide oversight of program-relevant federal, state, and local legislation, reform efforts, and initiatives which include support with presentations for the Health Commission, San Francisco Board of Supervisors, and other stakeholders as well as participation in County Behavioral Health Director Association (CBHDA) meetings;

5.Supervise staff, including coaching, monitoring performance, completing annual performance evaluations which may include performance improvement plans as needed;

6.Secure grants and funding to support CYF System of Care work, including researching and applying for federal and state grants, overseeing grants management activities and contracts that result from these efforts;

7.Participate in budget development by providing detailed justification for proposals.

The Deputy Director of Children, Youth, & Families (CYF) System of Care (0931 Manager III) may perform other duties as assigned or required.

How to qualify

REQUIRED MINIMUM QUALIFICATIONS (all candidates must verify that they meet all three elements below—license, experience, and supervision of professionals):

LICENSE: Possession of a valid, current, unrestricted license in one of the following issued by the appropriate agency within the state of California: 

Licensed Clinical Social Worker (LCSW); OR,

Licensed Marriage and Family Therapist (LMFT); OR,

Licensed Professional Clinical Counselor (LPCC); OR,

Licensed Clinical Psychologist (Psy.D. or Ph.D.)

AND

EXPERIENCE: Three (3) years of professional experience managing behavioral health/mental health programs of which all three (3) years must include supervising professionals

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of Education

Verification of Experience

DESIRABLE QUALIFICATIONS:  The stated desired qualifications listed below may be used to identify job finalists at the end of the selection process after candidates are referred for selection:

  • Two (2) years of clinical behavioral health/mental health experience with children, youth, & families
  • California state-licensed Clinical Psychologist (Psy.D. or Ph.D.)

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ Weight: Qualifying): Applicants will be required to complete an MQSQ by email after you submit your application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Management Test Battery (Weight: 100%):
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but are not limited to:  Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Management Test (and a suggested reading list) please visit: SFDHR.org. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Management Test Battery in order to continue in the selection process. This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review. Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your retest score would become your official score since it is the most recent.  

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please refer to: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf

What else should I know?

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Catherine Chafey at:  catherine.chafey@sfdph.org or phone# (628)271-6831.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.