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Career Opportunity

Integration IS Project Director DPH PBT 1070

Recruitment: RTF0137739-01064057

Published: August 25, 2023

Contact:

Eliot Watt - Eliot.Watt@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Public Health
Job class: 1070-IS Project Director
Salary range: $162,084.00 - $230,698.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 7
List type: Combined Promotive and Entrance
 

About:

The San Francisco Department of Public Health (DPH) Information Technology (IT) department supports and maintains the infrastructure and applications for Population Health, Environmental Health, and the San Francisco Health Network.

DPH IT is looking for an outstanding 1070 IT Integration, Application Development, ADS, and Biomed Device Integration Manager. The scope of management for this role includes 3-4 direct reports and supervision of a total team of 15 or more employees. This position will report to the Director of the Third-Party Applications and Integration Team and collaborate with clinical and operational leaders throughout DPH.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

Role description

Duties Include

  • Organize, direct, and supervise the work of subordinate staff.  This includes managing four teams:
    • Interface Team - supporting Rhapsody, EPIC Bridges, and Data Courier
    • Application Delivery Services (ADS)- MS SQL Server database administrators
    • Application Development –developing in .NET, PowerApps, and API development and support
    • Biomed Device Integration – managing the relationship between the UCSF Biomed team and associated devices and our clinical systems
  • Participate in the development and implementation of goals, objectives, policies, priorities, and procedures for the assigned teams.  Goals should be S.M.A.R.T. and should be in alignment with the IT Strategic Plan.
  • Oversee strategic roadmap for critical inpatient and biomedical systems and work with IT Owners and Business Owners from key areas to assist those areas in developing a strategic roadmap for future contract scoping across DPH.
  • Collaborate across the department to ensure governance and accountability with IT partners including the DPH IT Contracts Department, UCSF clinician stakeholders, the Office of Health Informatics, Applications teams, and IT/Business Owners.
  • Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations through the creation and management of project timelines and making sure milestone statuses are communicated regularly to the Director of the Third-Party Applications and Integration team.
  • Assume significant responsibility for the preparation and administration of assigned budget(s) by reviewing invoices, participating in annual budget reviews, and reviewing purchase orders.
  • Represent the department at various meetings.
  • Coordinate training programs for staff and users; design, fund, schedule, and/or arrange for outside trainers.
  • Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
  • Responsible for creating performance plans for direct reports and performing associated annual reviews of performance.  Provide consistent and constant feedback to staff and coaching when required.  Provide technical guidance and support to staff.
  • Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
  • Monitor, analyze, and resolve problems for systems with varied environments, including PC-based networks, minicomputers, mainframes, and the like.
  • Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
  • Ensure staff are meeting defined KPIs as defined in our Service Level Agreements.  Where there are no SLAs created, ensure they are created and reviewed annually.
  • Perform complex system administrator and/or production functions for computer and communication systems.
  • May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
  • Participate in the review of new hardware and software through the participation in RFI/RFP reviews, demos with vendors, analysis of impacts of new hardware to our environment, and provide recommendations on hardware/software purchases for departments.
  • Participate in Application Lifecycle management efforts in coordination with the Office of Health Informatics to ensure our applications stay up-to-date and limit potential negative impacts to our environment and users.
  • Maintain expertise in all aspects of application integration and interface services to manage the staff who analyze, assist PMO office and business in design, support inbound interfaces, validate business requirements, implement, and provide ongoing maintenance for DPH’s Population Health, Environmental Health, and the San Francisco Health Network third party application services.
  • Other duties as assigned.

How to qualify

⚠️REQUIRED BEFORE APPLYING⚠️

Education

  • An associate degree in computer science or a closely related field from an accredited college or university
    OR
  • Its equivalent in terms of total course credits/units
    • At least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely related field

Experience

  • Seven (7) years* of experience in system administration, information systems development, maintenance and support, or information technology project management
    • Including
      • Two years of supervisory experience
        AND
      • Four years of Healthcare Information Technology Experience**

Substitution

  • Additional experience as described above may be substituted for the required degree on a year-for-year* basis (up to a maximum of two (2) years)
    • One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field

*One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

**These qualifications contain Special Conditions that may differ from the standard minimum qualifications associated with this class code.

Desirable Qualifications

  • Experience managing multiple and diverse technical teams
  • Experience creating strategic plans, project timelines, and roadmaps and understanding how they align
  • Experience with Integration Platforms (e.g., integration engines such as Rhapsody, Electronic Health Records integration such as Epic Bridges)
  • Experience with Epic Data Courier
  • Experience with interoperability standards and regulatory requirements
  • Experience with API platforms
  • Experience with Epic App Orchard
  • Experience with HL7 and FHIR APIs
  • Experience with PowerApps
  • Experience with MS SQL Server

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education

Selection Procedures

  • Minimum Qualification Questionnaire (Weight: Qualifying)
    Along with this application, applicants must complete a questionnaire, which is designed to compare an applicant's experience with the Minimum Qualifications of this position.
  • Examination (Weight: 100%)
    After this job ad is unpublished, qualified applicants will receive an online exam link. The exam evaluates relevant knowledge, ability, and skill level.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

What else should I know?

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of 7 Scores.

Eligible List/Score Report
Once you pass the exam, you will be placed on an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

To find Departments that use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-andDepartment-FY-2021-22.pdf.

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Email communications may come from more than one department so please make sure your email is set to accept messages from all domains at https://sfdhr.org/ccsf-email-extensions. Applicants are responsible for contacting the Analyst to update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.