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Career Opportunity

Disease Control Investigator DPH CBT 2806

Recruitment: RTF0138775-01016897

Published: September 25, 2023

Contact:

Eliot Watt - Eliot.Watt@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Public Health
Job class: 2806-Disease Control Investigator
Salary range: $85,930.00 - $104,442.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Class Based Test
Rule: Rule of 3
List type: Entrance
 

About:

The San Francisco Department of Public Health (DPH) has multiple vacancies for permanent, full-time Disease Control Investigator positions among its various divisions. Rather than publishing separate job ads for each position, this job ad collects applications for all of them. Applicants who pass the exam will be contacted about current and future positions for a year.

Under direction, the 2806 Disease Control Investigator investigates individual cases and outbreaks of communicable and other diseases, operating in the office and the field; collects, interprets, and records complex specialized information of a highly confidential nature about patients and their contacts; and investigates conditions at outbreak sites, such as schools and health care facilities, to formulate recommendations for disease prevention and control.

DPH's mission is to protect and promote the health of all San Franciscans. DPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

DPH prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

Role description

Nature of Work
Requires sustained physical effort involving continuous light work, potentially including considerable walking with frequent exposure to health, accident, and injury hazards and disagreeable elements

Duties Include

  • Conducts field and telephone interviews and investigations with selected communicable and other disease patients and identified contacts; obtains their confidence and cooperation; attempts to ascertain the identity of all contacts
  • Investigates reports from several reporting agencies and sources; collects and reviews pertinent health information from medical providers, clinics, hospitals, laboratories, and patients in order to formulate appropriate recommendations for follow-up based on existing local, state, and federal protocols
  • Makes inquiries in order to secure information relative to the identification and location of contacts; devises methods of obtaining information in the field; applies interpersonal skills in tactfully handling situations
  • Applies knowledge of applicable state and local laws, public health regulations, and various provisions of the state health and safety code governing communicable and other diseases; applies working knowledge of medical terms and technology to enable discussion and explanation of communicable and other disease complications with professional and lay people; may serve isolation orders
  • Communicates with appropriate authorities at state, federal, and local health departments to refer cases and contacts with a history of exposure or plans for travel in other jurisdictions
  • Admits patients and contacts to clinics and initiates their medical record; answers inquiries about clinic procedures during the time patients may be under observation
  • Promotes general understanding of the disease control program; appears and discusses program measures before trade and civic groups and other organizations gives communicable and other disease education, including information regarding repeated infections and means to avoid subsequent infections and transmission to others
  • Maintains various records of individual patients and contacts and reports of investigations; keeps accurate records of disease investigations using designated forms, spreadsheets, and databases.

How to qualify

⚠️REQUIRED BEFORE APPLYING⚠️

  • Education
    • Possession of a baccalaureate degree from an accredited college or university
  • Experience
    • Six months* of experience within the last five years either
      • conducting interviews or investigations in the field of epidemiology,
        OR
      • as an investigator conducting field investigations dealing with the general public in a specialized public health or sanitation field in connection with disease control programs.
  • Substitution
    • Additional experience as described above may substitute for the required degree on a year-for-year basis (up to a maximum of 2 years).
      • Thirty (30) semester units or forty-five (45) quarter units equal one year.

*One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education

What else should I know?

Selection Procedures
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Required Questionnaire
Candidates must complete the Questionnaire linked in this job ad as part of the employment application. This Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Behavioral Consistency Questionnaire Exam (Weight: 100%)
After the job ad unpublishes, qualifiied candidates will receive a link to the exam. Candidates must achieve a passing score on the exam to continue in the selection process and to be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of 3 Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed on an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/. The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-andDepartment-FY-2021-22.pdf.

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

DPH Health Critical Requirements and Information

Additional information regarding Employment with the City and County of San Francisco

If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.