Career Opportunity

Senior Maintenance Controller - Fleet Management (7241)

Recruitment: RTF0138570-01136853

Published: October 04, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The Fleet Management Department (also known as “Central Shops”) provides fleet services to over 70 City departments with a combined municipal fleet of approximately 8,000 units. Central Shops is responsible for asset management, maintenance and repairs, motor pools, fueling services, vehicle acquisitions and disposals, equipment specification writing, fueling, and more. Central Shops operates six maintenance and repair facilities across the City and maintains and repairs various types of vehicles and fleet equipment, ranging from passenger vehicles to highly specialized equipment like fire engines and street sweepers. In addition to these fleet management functions, the Department also manages the administrative functions, including procurement, finance, performance reporting, department service level agreements, vehicle leasing and pool programs, legislative mandates, strategies for building a zero emissions fleet, and more.

Job Type: Temporary Provisional. This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Application Opening:  Wednesday, October 4, 2023

Application Deadline – Interested candidates are encouraged to apply as soon as possible, as this job announcement will close at any time, but not earlier than Tuesday, October 10, 2023.

Role description

Under general supervision, the Senior Maintenance Controller analyzes the needs of and organizes and coordinates the production control of scheduled and emergency maintenance of rubber tire vehicles. This position also has responsibility for supervising the Maintenance Controllers who coordinate repairs of rubber tire vehicles in the department’s facilities and those of vendors. Performs other related duties as required.

DISTINGUISHING FEATURES

This class is distinguished from Class 7249 Automotive Mechanic Supervisor I in that the latter is responsible for the line supervision of craft classifications on an assigned shift. This class is distinguished from Class 7340 Maintenance Controller in that the former is responsible for overseeing the scheduling, maintenance and review of repairs of rubber tire vehicles at the Municipal Railway.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

1. Monitors rubber tire vehicle Control Room logs, boards, and reports for accuracy and completeness and analyzes data to discover progress, problems and trends in maintenance activities.

2. Supervises a group of skilled Maintenance Controllers engaged in data collection from maintenance activities in order to schedule vehicle servicing, inspection and repairs; and dispatches rubber tire vehicle road service personnel. This is accomplished by general supervision, assigning overall priorities, overseeing and reviewing the progress made and reporting the details and results to management.

3. Trains/Develops Control Room Personnel and Shop Foremen in the concept and procedures used in planning and scheduling maintenance of rubber tire vehicles.

4.. Analyzes data from vehicle and shop operating records in order to identify significant trends in maintenance and repair for the purpose of anticipating and planning for the manpower, materials and supplies required to meet the operating needs of the rubber tire vehicle divisions.

5. Performs analysis of work performed and defects recorded and reports to management on the current direction and needs of the rubber tire vehicle divisions.

6. Request and purchase supplies and materials needed to provide Shop Foremen, Craft Employees Service Personnel and Control Room staff the needed forms and work orders to record their activities.

7. Assists in the planning and development of computerized reporting systems in order to format operating data into reports that are useful to managers and planners.

8. Performs complex statistical and mathematical computations by using computer programs and software to establish averages/proportions, and intervals concerning maintenance activities.

9. Develops and monitors reports and makes recommendations for operating improvements.

10. Performs other related duties as required.

Desirable Qualifications:

1. Experience with Asset Works Fleet management software
2. Experience with Appointment Plus service scheduling software
3. Experience with Morse KeyWatcher key management software
4. Experience dealing with multiple departments and shops simultaneously
5. Experience with parking lot logistics/Management

How to qualify

Four (4) years of fulltime verifiable journey-level experience in the maintenance and repair of vehicles (automotive/rubber tire/fleet) of which one (1) year must be in fleet control operations; AND

Two (2) years of fulltime verifiable journey-level experience equivalent to Class 7340 Maintenance Controller with the City and County of San Francisco.

What else should I know?

NOTE:  Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.  Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes.  Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Verification:  Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedure:  The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluation qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Terms of Announcement:  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply:  Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process.

·       Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@careers.sf.gov, @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process, please contact Senior Human Resources Analyst, Connie Poon at Connie.Poon@sfgov.org

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.