Skip to content
 
SF Careers Logo with City Seal
 
 

Career Opportunity

Senior Policy and Program Analyst – Welfare to Work Services Division (WtWSD) – Human Services Agency (1823) (140011)

Recruitment: RTF0140010-01098232

Published: October 20, 2023

Contact:

Ryan Brown - ryan.brown@sfgov.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Share

Department: Human Services Agency
Job class: 1823-Senior Administrative Analyst
Salary range: $119,444.00 - $145,158.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
 

About:

Exam Type: TEX Category (CAT) 17

Fill Type: Duration of this appointment shall not exceed two (2) years. Temporary Exempt (TEX) Appointment Per CSC Rule 114, Article VI, Sec. 114.26.7.

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

The Welfare to Work Services Division (WtWSD) includes CalWORKs, which provides temporary financial assistance and support to eligible families with (or expecting) children. Benefits include cash assistance, food, childcare, and health care coverage. CalWORKs also provides job and education assistance and other services, even after leaving the program. Also included in the WtWSD is the Workforce Development Division, an employment services program for adults. This program helps create individualized plans to succeed in work, training, school, or other activities. 

Under direction, the Senior Policy and Program Analyst will help to interpret existing and proposed laws and regulations, advise management of their options and recommendations, and develop written materials explaining complex and technical information. In this position the analyst will support the implementation of new initiatives and changes with project planning, information gathering, analysis, meeting facilitation, and be comfortable utilizing technology systems and communicating use of the system.

ESSENTIAL TASKS AND DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

  1. Review and interpret laws and regulations about the CalWORKs, CalFresh, MediCal, and CalFresh Employment & Training programs to inform managers about upcoming changes, present options or recommendations, and respond to policy questions.
  2. Oversee the development of written guidance materials for staff, explaining complex, technical information in clear, simple, and easy-to-understand language.
  3. Gather qualitative and quantitative information about programs and procedures and draw conclusions to improve business process and efficiency.
  4. Help to implement new initiatives and programmatic changes by providing project management and planning support and contributing ideas about the development of new policies, procedures, and protocols.
  5. Analyze data and estimate budgets to complete written plans for the purpose of meeting state requirements.  This includes working in partnership with managers and subject matter experts.
  6. Supervise staff to ensure projects and other tasks and duties are completed in a timely manner and according to specifications.
  7. Learn technical procedures and technology systems and explain them to appropriate staff.
  8. Facilitate and participate in meetings with internal and external partners as needed.

How to qualify

  1. Education: Possession of baccalaureate degree from an accredited college or university;

AND

2. Experience: Three (3) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Education Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Experience Substitution: Possession of a graduate degree (Master’s degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting, or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Desirable Qualifications

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

  • Twenty-four (24) months of CalWORKs and/or Welfare to Work experience

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

 

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at (415) 557-5501 or by email at ryan.brown@sfgov.org. 

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.