Career Opportunity

Director of Community Services - (0903-Mayoral Staff XV)

Recruitment: RTF0141229-01086048

Published: October 24, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Director of Community Services

• 1 S Van Ness Ave, San Francisco, CA 94103, USA
• Full-time
• Work Hours: Regular
• Job Code and Title: 0903-Mayoral Staff XV
• Fill Type: Permanent Exempt

Important Information - Cover letter and Resume required with your application submission.

Mayor’s Office of Housing and Community Development (MOHCD)

As a national leader in the fields of affordable housing and community development, the mission of San Francisco’s Mayor’s Office of Housing and Community Development (MOHCD) is to support San Franciscans with affordable housing opportunities and essential services to build strong communities. Our programs create and preserve affordable housing, protect vulnerable residents, and empower communities and neighborhoods. We center all our work in a racial equity framework.

MOHCD is an industry leader in the implementation of innovative programs that support and create affordable housing options for low to middle income households. Through MOHCD financing and programs, we strengthen the social, physical and economic infrastructure of San Francisco’s neighborhoods and communities in need. We actively collaborate with community-based organizations, non-profits, housing developers, mortgage lenders, real estate professionals, and other City agencies and staff in our pursuit of a more equitable and affordable San Francisco.

Role description

The Director of Community Services will work under the general supervision of the Director of Community Development and is a key member of the department’s Community Development division. The Community Development division partners with a broad network of community-based partners via strategic grantmaking to create an inclusive and equitable city where all resi­dents can thrive. Specifically, MOHCD’s Community Development division:

• Administers major Federal grant programs, including the U.S. Department of Housing and Urban Development’s (HUD) Community Development Block Grant (CDBG) program and Housing Opportunities for Persons with AIDS (HOPWA) program, to support community-based and housing placed-based services;
• Manages local General Fund money to support a wide range of community services, housing services, and housing stabilization services;
• Oversees the department’s community facilities capital and public space improvements program;
• Manages the Housing Trust Fund investment in housing stability services ;
• Oversees the City’s Cultural Districts Program;
• Directs the use of the South of Market Stabilization Fund;
• Holds the lead role on the City’s digital equity work in partnership with the Department of Technology;
• Works in close collaboration with the Mayor’s Office and the Board of Supervisors to be responsive to emerging needs; and,
• Partners with community-based organizations and coalitions to engage residents and stakeholders in community planning activities.

This Director of Community Services position will lead the Community Development Division’s Community Services portfolio, working collaboratively with program directors, managers and staff within the Community Development Division and across MOHCD divisions, including the Director of Housing Services and the Director of Data, Evaluation, and Compliance. The Community Services portfolio may include, but is not limited to, investments in community-based services across diverse San Francisco neighborhoods and constituencies, including general civil legal services, homeownership and rental counseling, and financial literacy and education; general capacity building for not-for-profit organizations; housing stabilization; community building grants; cultural districts; and capital and public space improvement programs. the South of Market Stabilization Fund.  In fiscal year 21-22, the Division administered roughly $75 million in grants to over 130 different community organizations.

This position will oversee a team of staff members managing the community services portfolio.  The Community Services team may consist of up to four direct reports and a total team of 10-12 members.  The Community Services Director represents MOHCD before community development grantees, interagency committees, City boards and commissions, elected officials, and other stakeholders. The Director supervises, plans, directs and coordinates workload and assignments for the Community Services team. The Director is responsible for implementing policies, procedures, and processes to ensure compliance with applicable federal and local laws and regulations, to efficiently and effectively monitor the progress of funded projects, and to collect program data for required reporting and for program evaluation. This position will be responsible for overseeing the community services policies and strategies to be incorporated in the Department’s 2025-2030 Consolidated Plan which will serve as the roadmap to the Department’s investment strategies for community services over the next five-year planning cycle.

How to qualify

Positions in the 0903 classification are responsible for management and leadership of complex and interdisciplinary team activities requiring high level strategic, planning, program management, and data and evaluation capabilities.

Desired qualifications:

•  A minimum of 10 years of relevant experience in community development and community services program management, preferably in San Francisco.
• A minimum of 5 years of increasingly responsible experience effectively leading and managing a division or department doing related work.
• Possession of a degree from an accredited college or university in a field related to community services, planning, public policy, or finance.
• Direct experience interpreting and enforcing compliance monitoring procedures and other elements of Federal, State and local governmental programs such as federal HUD requirements governing CDBG and HOPWA programs, compliance related to state and local funding, etc.
• Excellent management skills and a demonstrated ability to successfully mentor, encourage, and inspire staff.
• Experience in creating and implementing racial equity strategies both internally and externally.
• Excellent verbal and written communication
• Excellent interpersonal skills for internal and external relationships.   
• Strong analytical, organizational, and quantitative skills.
• Experience and expertise prioritizing multiple assignments with competing needs and continually revising priorities as conditions change. Ability to work with minimum supervision in a team environment and to handle detail-oriented work
• Knowledge and experience with information management systems; high proficiency with Microsoft Office applications including advanced ability with Excel including development of complex spreadsheets and analyses.

What else should I know?

In our hiring practices, we strive to build teams that reflect the diversity of our City and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.  People of color and members of underrepresented groups are strongly encouraged to apply.

The City and County of San Francisco is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law.

Specific information regarding this recruitment process listed below:

Classification - 0903 - Mayoral Staff XV

Status - Permanent Exempt Position

Application Opening: Tuesday, October 24, 2023

Filing Deadline - Friday, November 17, 2023 - 11:59 pm

Annual Salary: $143,312 - $182,936

___________________

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - karen.henderson@sfgov.org 

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.