Career Opportunity

Diversity, Equity, Inclusion, and Belonging Manager – San Francisco Human Services Agency (0931) (141373)

Recruitment: RTF0141372-01067550

Published: October 31, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

• Application Opening – October 31, 2023
• Application Deadline – November 14, 2023
• Compensation: $145,028.00 - $184,146.00 Yearly https://careers.sf.gov/classifications/?classCode=0931&setId=COMMN
• List ID: PBT-0931-141373; RTF0141372-01067550

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

Under the direction of the Human Resources Director of the Human Services Agency (HSA), the Diversity, Equity, Inclusion, and Belonging (DEIB) Manager will serve in a key leadership role in advancing racial equity, diversity, and inclusion efforts at HSA.  The DEIB Manager will assess the current work culture and implement new practices that result in an Agency culture which embraces diversity, equity, inclusion and belonging, in all aspects of its work. The Agency believes that a more diverse and inclusive workforce will produce more creative and innovative outcomes for the organization, and ultimately, its clients. The DEIB Manager will be responsible leading a team that operationalizes equitable practices and policies that include implementing the Racial Equity Action Plan; normalizing conversations around equity through training to leadership and staff; providing technical assistance to Agency leadership; implementing equity activities that may include brown bag discussions, town hall meetings, presentations, retreats, and training sessions.

ESSENTIAL TASKS AND DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Instituting organizational change tools and practices that embed a racial equity lens in all of our work.
2. Developing, monitoring, and evaluating comprehensive metrics and performance measures to track, evaluate, and report on effectiveness of recommendations and equity initiatives and presenting findings to internal and external stakeholders. Stakeholders may include staff at all levels throughout the City, clients, labor, and community partners, and more.
3. Developing a DEI training process which leverages internal and external resources to educate Agency staff at all levels; might include but is not limited to procuring and monitoring training contracts; analyzing impact on Agency functions, and evaluating organizational change.
4. Allocating resources to provide safe spaces that provide frequent and consistent opportunities to discuss diversity, equity, and inclusion.
5. Establishing and fostering partnerships and activities through the use of creative methodologies that result in collaborative approaches to organizational change and programming.
6. Ensuring Agency alignment with City-wide equity initiatives.
7. Collaborating with other City departments and community resources with a focus on employee diversification.
8. Collaborating with partners internally and throughout the City to strategically align efforts in identifying the core priorities for programmatic development and implementation of DEI processes.
9. Identifying and cultivating racial equity champions throughout the Agency.
10. Providing individual and group conflict resolutions.
11. Representing the Agency at City-wide events, functioning as the liaison to Office of Racial Equity (ORE).

How to qualify

QUALIFICATIONS

1. Education: Possession of a baccalaureate degree from an accredited college or university; 

AND

2. Experience:  Five (5) years of professional-level experience working in the field of racial and gender equity, gender/diversity inclusion, Equal Employment Opportunity (EEO), social justice, and/or racial/gender policy development.  This experience must include three (3) years supervising professional staff in these fields.

Education Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units

Experience Substitution: Possession of a Juris Doctorate (J.D.) or Master’s degree in Psychology, Organizational Development, Social Work, or related field may be substituted for one (1) year of the required professional experience.

**Applicants must meet the Minimum Qualifications requirements by the final filing date unless otherwise noted. **

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

Supplemental Questionnaire Examination (Weight: 100%):

Candidates who meet the Minimum Qualifications will be invited to complete the Supplemental Questionnaire Examination; this exam is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: Knowledge of the DEIB principles and practices, the management of a program, Management Skills, Human Relations Skills, Time Management, Critical Thinking, and other related skills.

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process.

The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

What else should I know?

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ivy Yeung, by telephone at (415) 557-6205 or by email at ivy.yeung@sfgov.org. 

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.