Career Opportunity

Recreation Manager (0922) - SF Recreation & Parks

Recruitment: RTF0139866-01155530

Published: January 26, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

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• Application Opening: January 26, 2024
• Application Deadline: Receipt of applications may close at anytime, but not before 5:00 PM on Friday, February 9, 2024
• Compensation Range:  $128,050 - $163,514 annually
• Recruitment ID: 139867 / RTF0139866

This is a Position-Based Test conducted in accordance with the Civil Service Rule 111A.

Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Role description

Under the general direction of the Superintendent of Recreation and Community Services, the 0922 Recreation Manager directs, plans, organizes and manages recreation programs, facilities, and services for the San Francisco Recreation and Park Department in one of six areas: Recreation Business Services; Community Services; Cultural Arts; Aquatics; Neighborhood Enrichment Services; and Sports and Athletics.  This position functions as a member of the recreation division management team and works to plan and carry out the department’s vision, mission and values.

Recreation Managers lead and direct a variety of staff including supervisors, coordinators and specialists, pool managers and other aquatic staff. Recreation Managers provide leadership and support in the creation of departmental policy, administrative planning and addressing departmental challenges. They prepare, execute and monitor expenditures of the annual budget for their assigned area of responsibility; analyze and evaluate assigned program performance per performance measurement criteria and apply data to program performance improvements. Recreation Managers work with various department divisions, across section of departmental staff, community groups and the general public to interpret and explain Department policies and decisions, and to develop support for the Department’s recreation programs and services. They provide management oversight of the purchase of equipment and supplies; direct the preparation of reports and maintenance of operational files and records; and represent the Department at meetings and conferences.  Recreation Managers may be designated to act for the Superintendent in the latter’s absence; and performs other duties as assigned.

IDEAL CANDIDATE
Recreation Managers must be strategic thinkers and problem solvers who can provide innovative, yet practical solutions to long-term challenges. They must be effective team builders who can lead, coach, train, empower and develop staff. They must be willing to build a collaborative, positive environment which builds employee engagement.

Recreation Managers of the San Francisco Recreation and Park Department must understand public sector administration and its impact on community well-being; partner well with the public, local businesses and community stakeholders.

How to qualify

MINIMUM QUALIFICATIONS
1. Possession of a Bachelor's degree from an accredited college or university in Parks and/or Recreation Administration or a related field; AND

2. Three (3) years of progressively responsible experience supervising employees engaged in the planning/implementation of a broad range of recreational activities; AND

3. Possession of a valid California Driver's License at the time of appointment.

SUBSTITUTION:
Additional qualifying experience as described above in minimum qualification #2 may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).  One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units.

Note: One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week).

DESIRABLE QUALIFICATIONS:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Experience/Competence:  Extensive background in recreation.  Seven (7) years of progressively responsible experience, and accomplished results demonstrating positive organizational impact.
• Strong, astute leader and communicator who can align the department’s vision and values by inspiring, advising and facilitating goal accomplishment.
• Demonstrated expertise in successful team-building by developing direction and structure for subordinates to facilitate accomplishment of identified goals.
• Solid experience in managing work groups by instructing and advising staff, assigning and delegating workload and tracking and evaluating performance.
• Strong collaborator who understands public sector administration and its impact on community well -being, with experience in identifying opportunities and taking action to build strategic relationships to help achieve department goals.

VERIFICATION
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class.  More information can be found at: https://sfdhr.org/information-about-hiring-process#verication

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES
Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supervisory Test Battery (Weight: 40%): Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Supervisory Test (and a suggested reading list) please visit Supervisory Test Battery (STB).  A passing score must be achieved on the Supervisory Test Battery to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.  Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Retesting is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire (Weight: 60%):
Candidates who achieve a passing score on the Supervisory Test Battery will be sent a Supplemental Questionnaire designed to measure knowledge, skills and/or abilities required for this position.  Responses to the questionnaire will be reviewed and rated by a panel of subject matter experts and is subject to verification.

A passing score on both the Supervisory Test Battery and the Supplemental Questionnaire must be achieved in order to be ranked on the Eligible List.  Candidates will be placed on the eligible list in rank order according to their final score.

What else should I know?

Eligible List/Score Report:  A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

Eligible List Duration:  The duration of the eligible list resulting from this examination process will be twelve (12) months and may be extended with the approval of the Human Resources Director.

Certification Rule:  The certification rule for the eligible list resulting from this examination will be Rule of the List.  The hiring department may conduct additional selection processes to make final hiring decisions.

Terms of Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Position Based Testing Information
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Candidates for positions with the San Francisco Recreation & Parks Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “I’m Interested” or “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stacy Chung at Stacy.Chung@sfgov.org.

Race and Social Equity Statement
We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.

We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.