Career Opportunity

9774 (TPV)- Family Support Program Officer - Department of Early Childhood

Recruitment: REF31259F

Published: February 16, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening: February 16, 2024
Application Deadline: March 10, 2024
Compensation Range: $109,122-$132,600 (Compensation database)
Appointment: Full-Time, TPV- Temporary Provisional

Appointment Type: Temporary Provisional (TPV), limited to no more than 3 years in duration. This temporary position is excluded by the Charter from the competitive Civil Service examination process. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment.

About the San Francisco Department of Early Childhood 
The Department of Early Childhood (DEC) is a City and County of San Francisco Department dedicated to our young children's healthy development. As the City’s largest funder of early childhood, DEC is committed to creating a system that ensures every child can thrive and learn. We provide public investment, expertise, and leadership to put resources into the hands of those who care for our City’s youngest children. 

DEC is the result of a merger of two existing city departments, First 5 and the Office of Early Care and Education. Both First 5 and OECE have long histories of supporting young children and families in San Francisco through innovations in early care and education, family support services, and programs to support children’s healthy development. They merged to expand their capacity and funding and to better integrate the City’s early childhood services.

Racial Equity Commitment 
The Department of Early Childhood condemns all forms of racism, sexism, homo/biphobia, transphobia, ableism, xenophobia, and other forms of discrimination; and affirms that all people including Black, Indigenous, and People of Color – have a right to be in our City and have a right to safe and affordable housing, neighborhoods free from pollution and violence, opportunities for educational advancement and wealth creation, healthy births, early childhoods with abundant opportunities to thrive free from the toxic effects of racism, and access to essential services such as parks, transportation, health care, and child care. The Department of Early Childhood is committed to the principles of racial equity and continues to implement new strategies to ensure that every child can learn and thrive.

Role description

The Division of Child and Family Well-being aims to ensure that families have the resources, knowledge, and support they need to provide for their child’s healthy development, education and general well-being. This is accomplished through a comprehensive network of family resource centers that provide a hub of services, as well as through connections to other services and resources throughout the city. We promote collaboration across sectors, including health and mental health, so that children start school physically and emotionally healthy and receive timely, appropriate services when special health care and learning needs are identified. In all aspects of program design and delivery, parents are recognized, valued, and engaged as experts and key decision-makers in the well-being of their children and families. 

The Family Support Program Officer is responsible for ensuring the successful implementation of the Family Resource Center Initiative. This initiative includes over $25 million a year in grants to neighborhood and population-based Family Resource Centers. The position may support new areas of family support grant making developed in support of the Strategic Plan. Under direct supervision of the Senior Program Officer for Family Support, the Family Support Program Officer is responsible for developing, managing, and coordinating the Family Resource Center grants and contracts. This work will also entail integrating and staying in close coordination with the Evaluation, Policy, and Communications Division, other staff of the Child and Family Well-being Division, and other Program Officers.

The Program Officer may be required to work evening and weekends, and travel regionally and nationally.

Examples of important and essential functions of this position include:

Systems and Partnership Level

1. Responsible for oversight and administration of the Family Resource Center Initiative to support successful achievement of family support goals and funding objectives as established by the joint funding departments and in accordance with the Department of Early Childhood Strategic Plan.
2. Research and remain active in current policy, activities, and trends within the field of Family Support and apply this information in the context of the FRC Initiative.
3. Convene quarterly grantee meetings and initiative funder meetings to identify and resolve issues, review program achievement, assess perspectives, recommend needed modifications, and support continuous quality improvement.
4. Initiate and sustain collaborative partnerships and activities with staff, San Francisco Unified School District, other City departments, other family support and early childhood stakeholders at local, regional, state levels to ensure effective implementation of the FRC Initiative and promote integration with related efforts.
5. Participate in Child and Family Well-being Department of Early Childhood community outreach and engagement activities with early childhood system providers, other stakeholders and parents of young children.
6. Integrate and align other Child and Family Well-being and Department of Early Childhood initiatives and efforts as needed; participate in department-wide planning, resource allocation, and organizational development.

Grant Management and Program Support

1. Negotiate grant and contract terms and conditions including coordination and completion of operating budgets, scopes of work, performance measures, and accompanying performance measure targets.
2. Initiate, prepare, and support final execution of grants and contracts in conjunction with Finance and Operations Division, ensuring that all required documents and procedures are complete.
3. Monitor expenditures related to approved budgets, ensure reimbursement of authorized expenses, maintain supporting documentation of related contracts and financial/budgetary analyses to ensure grants stay within scope and cost, and work with the Finance and Operations Division on mid-year and year-end budget reconciliation.
4. Oversee and manage the monitoring, compliance, and performance evaluation on grants, contracts, and initiatives; includes conducting on-site visits, supporting evaluation and data collection for the initiative, and establishing and coordinating other methods and procedures to ensure accountability.
5. Manage, support, and/or participate in funding processes, proposal review process, and proposal selection processes.
6. Collect data and information and prepare a wide variety of reports, memoranda, and correspondences; recommend project or program modifications to assure initiative goal attainment, high quality implementation of services, and contract adherence.
7. Utilize DEC contract management information system to describe grant information, budgets and performance measures and evaluation outcomes.  Provide technical assistance as needed to grantees to assist their compliance to use DEC contract management information system. Provide troubleshooting, consultation, and technical support to grantees as needed; plan and develop needed training and technical assistance for the grantees to build capacity, develop infrastructure, enhance programming and peer networks, and strengthen the overall initiative.
8. Provide technical assistance, information and advice to representatives of various organizations and agencies within initiative or to agencies wishing to apply for funding.
9. Conduct compliance activities, evaluation, and reporting for external grants received from local, state, and federal funding sources, as needed.
10. Oversee the work of external consultants; report to senior level and executive management; supervise staff.
11. Other duties as assigned.

How to qualify

MINIMUM QUALIFICATIONS

1. Possession of a baccalaureate degree from an accredited college or university AND three (3) years of administrative/professional experience in community development, housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND two (2) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice; OR

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; AND one (1) year of administrative/professional experience in community development, housing and /or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

4. Possession of a Juris Doctor degree from an accredited college or university AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.

SUBSTITUTION:

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

SPECIAL CONDITIONS

1. 24 months of experience performing monitoring, support, and assessment of programs specifically pre-natal to 5 years and their families.
2. 24 months of experience with the development, implementation, monitoring, and support of programs and services that focus on strengthening families, early care and education, prevention and early intervention, health and wellbeing.

DESIRABLE QUALIFICATIONS

1. Familiarity with the systems of care serving children and families including child welfare services, preschool, child health/wellness, and/or early identification/intervention services. 
2. Familiarity with frameworks and programming that guide development of parenting programs that could include Protective Factors, Adverse Childhood Experiences/Trauma, child developmental milestones, parent education curriculums, parent engagement, motivational interviewing and components of school readiness/success.
3. Bilingual Chinese, Spanish, or African American Vernacular English (AAVE) preferred, but not required.

What else should I know?

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility or disqualification.

After application submission, candidates deemed qualified must complete all subsequent steps to advance in the selection process.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview. 

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit Career Page and begin the application process.
• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.