Career Opportunity

Citywide Nonprofit Monitoring Specialist - Controller's Office (1824)

Recruitment: RTF0147512-01156413

Published: May 30, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

The Controller is the City’s chief financial officer. Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work. We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including working with departments to address long-standing and harmful disparities in our communities. For a career with purpose and professional growth, join us in the Controller’s Office.

• Application Opening: May 29, 2024
• Application Filing Deadline: June 20, 2024
• Annual Salary: $134,212 - $163,150 

Role description

The City Performance Team

Within the Controller’s Office, City Performance is made up of 38 individuals committed to public service. Our team members come from different professional backgrounds, bringing a variety of skill sets, policy area expertise, and interests to work collaboratively to improve local government. City Performance’s goals are to:

• Support City departments in making transparent, data-driven decisions.
• Guide City departments in aligning programming with resources for greater efficiency and impact.
• Provide City departments with the tools they need to innovate, test, and learn.

We work directly with City departments across a range of subject areas, including transportation, public health, human services, homelessness, capital planning, public safety and government operations.

Our work with City departments includes a mix of data analysis and visualization, facilitation and inter-departmental collaboration, project management, process improvement, performance measurement and management, and contracting.

Examples of Our Work:

• City Survey
• Data Academy
• Streets and Sidewalk Standards
• Performance Program

View our fiscal year 2022-23 workplan and our published reports to learn more.

About the Program

Since 2016, the Controller’s Office has administered the Citywide Nonprofit Monitoring and Capacity Building Program, which consolidates the financial monitoring of nearly 200 nonprofit contractors across 12 City departments to support the goals of ensuring nonprofits have strong, sustainable operations and adhere to City financial management policies. The Controller’s Office facilitates departments to achieve a shared vision for the program, manages the forms and data system of the program, and oversees contracts with consultants providing capacity building services directly to nonprofit organizations.

Beginning in 2024, the Controller’s Office is designing an expansion of the Citywide Nonprofit Monitoring and Capacity Building Program to incorporate programmatic performance monitoring of nonprofit contracts and contractors. The Controller’s Office role will include policy-setting, technical assistance to departments in establishing strong contract performance monitoring practices and documentation, and coordination of departments in a Citywide corrective action approach.

About the Role

Under the general supervision of the Citywide Nonprofit Policy Manager, the Nonprofit Monitoring Specialist plays a key role in designing new initiatives, conducting complex analysis, enhancing public reporting, engaging departments in these efforts and overseeing the work of analytical staff performing program operations and analysis.

Tasks include but are not limited to:

• Lead efforts to coordinate with and across departments on fiscal and performance monitoring activities and policies, in particular with 12-15 City departments with a high volume of nonprofit contracts.
• Oversee staff to implement annual fiscal monitoring workflows and processes, including conducting an annual data-informed risk assessment process to determine the type of fiscal monitoring each nonprofit should receive in a year, ensuring staff across departments understand the financial standards, developing tools and policies, ensuring accurate tracking of required information, and navigating and addressing policy considerations raised in the course of monitoring activities.
• Develop policies, guidelines and tools related to contract performance monitoring; design and implement technical assistance projects to directly support departments to implement policies.
• Design and implement complex analytical reporting about fiscal and contract performance monitoring activities and results, including: gathering quantitative and qualitative data, conducting complex analysis, writing report content, and overseeing staff to perform complex analysis and reporting.
• Plan and coordinate nonprofit fiscal and administrative capacity building services delivered through consultants, including liaising between nonprofit staff, consultants and department staff to track action plans and outcomes from capacity building work.
• Oversee the effective implementation of the Citywide Corrective Action Policy, including coordinating and convening departments around nonprofits experiencing financial and/or programmatic issues, developing collaborative action plans, assigning resources and supports, monitoring progress and milestones to the conclusion of the plan, and reporting on results.  
• Develop and oversee solicitations and contracts across 3-5 consultants supporting program activities, including capacity building consultants, IT system consultants, and other consultants as relevant.
• Support and engage in relevant workgroups related to nonprofit contracting, and develop and deliver presentations about fiscal and contract performance monitoring to a variety of stakeholders, including department staff, executive leadership, nonprofit staff, and/or members of the Board of Supervisors.
• Supervise junior and senior analytical staff performing ongoing program operations and/or ad hoc analysis for the program.
• Develop and manage to an annual work plan for all program activities, including staff assignments, resource needs, budget, and timelines for milestones and deliverables; engage program stakeholders and department leadership in planning process; monitor timelines and changes to the plan to escalate program needs and constraints appropriately.

The Ideal Candidate:

• You are a critical thinker, and enjoy using problem-solving skills to examine problems, develop strategies and plans, and work toward solutions.
• You have knowledge of contracting processes; you have developed or administered City contracts with nonprofits and you understand how the City does business with nonprofits.
• You have experience facilitating complex multi-stakeholder meetings or working groups, and actively leverage consensus-based and collaborative approaches for decision-making.
• You have a passion for government service or public policy.
• You are a self-starter who can work independently on multiple projects within an evolving project landscape.
• You have strong communication and organizational skills.  
• You are eager to have a lasting impact on people’s lives and City services.

How to qualify

Possession of a baccalaureate degree from an accredited college or university, and five(5) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

What else should I know?

Appointment Type: Tempoary-Exempt (TEX) Appointment. Pursuant to the City & County of San Francisco Charter, Section 10.104.13. Any person occupying a position under exempt appointment shall not be subject to civil service selection, appointment, and removal procedures. Exempt employees shall serve at the pleasure of the appointing officer.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Timothy Liong at timothy.j.liong@sfgov.org

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.