Career Opportunity

Junior Administrative Analyst - Office of the Assessor-Recorder (1820)

Recruitment: RTF0148400-01136815

Published: July 11, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Specific information regarding this recruitment process is listed below:

• Appointment Type: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.
• Application Opening: July 11, 2024
• Application Deadline: July 19, 2024
• Compensation Range: $76,752 - $93,314 annually
• Recruitment ID: RTF0148400-01136815

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Our Office

The Office of the Assessor-Recorder is responsible for carrying out property tax-related functions governed by the State Constitution and State and local laws. Our core responsibilities include locating all taxable property in the City and County of San Francisco, identifying ownership, establishing a taxable value, and applying all legal exemptions. Property broadly includes both real property and personal property owned by businesses. The Office of the Assessor-Recorder is also responsible for recording documents and maintaining those public records. Over 400 different types of documents are recorded annually, including deeds of trust, reconveyances, liens, and public marriage licenses. The Office is also responsible for collecting any transfer tax due upon a change in property ownership. The Office of the Assessor-Recorder strives to conduct our work with the core principles of professionalism and integrity. 

What We Do

We’re proud of our work to ensure the financial stability of San Francisco. Each year we prepare an assessment roll that reflects the taxable values of land, improvements, and personal property. The assessment roll is the basis for San Francisco’s property tax revenue. We enroll property tax value by discovering new construction or changes in ownership. The work of our Office in enrolling property valued at $344 billion generates $4 billion in property tax revenue for the City and County of San Francisco. Property tax revenue represents over one-third of the City's General Fund which pays for crucial services ranging from public safety, affordable housing, and education to neighborhood improvements and health and family support services. In the years ahead, our Office will work closely with the Assessment Appeals Board to respond to the rising appeals workload and ensure that fair and accurate value is enrolled.

Our success is grounded by our Office's investment in our people, systems, services, and engagement. We prioritize a climate and culture where belonging and inclusion are advanced, staff can be their authentic selves and pursue pathways for career growth, and diverse constituencies are equitably supported with a meaningful and seamless experience through care in customer service and efficient technology systems. In line with these values, we are taking significant steps to modernize our operations, including leading a cross-departmental effort to replace the legacy property assessment system currently used   to manage the City’s hundreds of billions of dollars in assessed property value. Known as SMART (System for Managing Assessment, Recording, and Transactions), this work will provide for increased 2esecurity and service as well as greater integration with other City systems utilized by the Office of the Treasurer & Tax Collector and the City Controller’s Office. We are committed to developing an organization that can address the pervasive and persistent inequities enabled by biases and systemic functions that impede racial and economic justice and prevent equitable service to the public. Additionally, our Office seeks to increase access to resources across multiple constituencies by hosting presentations, workshops, attending events, tabling at resource fairs, and more to ensure that all San Franciscans know what our office can do for them.

Role description

Project Description: 

The Office of the Assessor-Recorder is presently experiencing a significant overall increase as well as changes in workload resulting from changes in the San Francisco economy following the pandemic. At the same time, the department is in the final phase of completing a critical, multi-year transition from the City’s legacy property appraisal system to a new SMART system scheduled to go live July 2025. This transition has significant and wide-ranging implications for the department as well.

The objective of the Operations and Performance Project is to sustain and improve departmental operations and performance in the face of these large-scale changes.

The specific deliverables include new and further development of complex analyses pertaining to current and future workloads, assessment production and staff productivity, related workflow and process improvements to improve key outcomes, as well support for development and implementation of revised and new performance measures across operational divisions. This work includes collaborating on revision and development of new Power BI workspaces and pages.

The objective of this project-based position is to support the division in successfully handling increased workloads which we expect will continue for at least the next three years. The position will do so by focusing on relatively new or underdeveloped workflows within operations related to change management and performance, as well as take on areas of work related to transparency and expanding access to online records.

Role & Responsibilities: 

The Junior Administrative Analyst will report to the Public Service and Exemptions Manager and be responsible for coordinating, analyzing, processing, evaluating, and responding to all public records act requests, revenue and taxation code 408 requests, and business record subpoenas for the Department.

Examples of essential functions for this position may include but are not limited to:

1. Conducts field surveys and carries out routine research in connection with budget, legislative or management studies and/or performs analysis of actual expenditures compared to the budget or public policy issues.

2. Assists in conducting difficult and complex analysis, procedural, organizational and operational investigations, quantitative and qualitative data analysis, surveys and/or research relating to department operations.

3. Provides routine information to departmental personnel on the preparation of budget and policy documents, reports, demographics and program implementation.

4. Assists in preparing reports and proposals.

5. Assists in preparing budget and program delivery calendars.

6. Assists in compiling budget requests, making budget presentations, performing cost analysis and preparing program reports.

7. Prepares, generates, and updates budget documents, contract reports, surveys, databases and mailing lists.

8. Tracks and coordinates revenue and expenditures, grants, program budgets, and other funds.

9. Assists with the preparation and submittal of supplemental budget requests.

10. Assists in preparation and coordination of development of legislative proposals and/or statewide initiatives.

11. Prepares graphs and charts for presentations.

12. Assists in the preparation of quarterly and year-end financial, program and budget, and legislative reports.

13. Assists in review, processing and monitoring of contracts and contract certification processes.

14. Inputs and maintains data in computerized system and generates computerized reports.

15. Maintains contract files, and other contract documents and certificates, and monitors validity of documents.

How to qualify

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Possession of a baccalaureate degree from an accredited college or university

License and Certification:

None

Substitution:

May substitute up to 2 years of the required education with qualifying full-time, professional-level experience in budget analysis, financial analysis and reporting, legislative/policy analysis, data analysis, or contract/grant administration. One year (2,000 hours) of qualifying experience will be considered equivalent to 30 semester/45 quarter units 

Desirable Qualifications:

The stated desirable qualifications will be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

The Ideal Candidate will possess the below traits, experiences and skills:

• Work effectively in a team environment; understand and communicate to others the larger context in which the project is being completed; make effective presentations to stakeholders. 
• Experience working in a customer focused agency or business.
• Ability to use Microsoft Outlook, Word, Excel, PowerPoint, and PowerBI.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

Selection Procedures

Applications will be screened and evaluated for qualifying experience. Additional screening mechanisms may be implemented in order to determine candidate’s qualifications. Only qualified candidates whose experience best meets the needs of the position will be selected to continue on to additional steps in the selection process, which may include an interview. Applicants meeting the minimum qualifications are not guaranteed advancement. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the human resources analyst, Simone Goldman by email at simone.goldman@sfgov.org.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.