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Career Opportunity

Senior Administrative Analyst – County Adult Assistance Program – San Francisco Human Services Agency (1823) (149666)

Recruitment: REF43522K

Published: August 12, 2024

Contact

Katrina Navarro - katrina.navarro@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

 
Department: Human Services Agency
Job class: 1823-Senior Administrative Analyst
Salary range: $123,656.00 - $150,280.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
 

About:

AMENDED AND EXTENDED FOR INFORMATIONAL PURPOSES ONLY

This announcement has been amended and extended to reflect changes with the application deadline.  Applicants who already applied under Recruitment TEX-1823-149666 during the filing period August 8, 2024 through August 16, 2024 need not reapply and will be included in the applicant pool.  

8/12/2024: Extended announcement deadline to August 23, 2024

Exam Type: Temporary Exempt (TEX) – Category (CAT) 18

Fill Type: Special Project Exemption under Charter Section 10.104-18 - An appointment authorized for exemption under Charter Section 10.104-18 must be to a position created for or dedicated to a special project, or for professional services, not to exceed three years by Charter requirement.

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

Our team lends support to financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

Under general direction, the Senior Administrative Analyst is responsible for directing and performing difficult, complex, and/or sensitive projects for departmental management, such as: plans, organizes, leads and/or participates in complex, sensitive, and detailed analytical work in the areas of budget, financial/fiscal, economic, data analysis, legislative and administrative policy and/or contract administration in the County Adult Assistance Programs (CAAP).

County Adult Assistance Programs (CAAP) provides cash assistance and employment services for low-income San Franciscans with no dependent children, including those who cannot work and immigrants/refugees. CAAP also provides linkage to job and education assistance, SSI advocacy, drug treatment, counseling, and shelter placements for eligible recipients. Starting on January 1st, 2025, the CAAP program will implement a substance use treatment program that links eligible clients to treatment provided by the Department of Public Health system or other eligible services.  The Senior Administrative Analyst will provide project management and contractor monitoring services related to this new initiative.  This analyst will ensure that the assigned contractor who is responsible for assessing and linking CAAP participants to treatment as well as monitoring and tracking engagement with treatment is ramping up and establishing protocols and procedures effectively.

This analyst will establish relationships with the contractor, the CAAP program, and drug treatment providers as well as establish protocols and procedures for this initiative. This analyst will work closely with the assigned contractor to ensure that they are ramping up services and working with the Department of Public Health closely to ensure they have the appropriate number of treatment slots available for CAAP participants. This analyst will provide contract monitoring services by establishing reports to monitor levels of compliance, acceptance of treatment, and treatment referral numbers as well as provide analytical work related to budget and staffing concerns.

ESSENTIAL TASKS & DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

  1. Helps to implement new initiatives, systems and/or procedures and programmatic changes by providing contract management, project management, and planning support and contributing ideas about the development of new policies, procedures, and protocols.
  2. Analyzes existing and proposed administrative budgets, policies, and procedures as well as organizational problems; conducts difficult and detailed studies; identifies administrative problems, determines methods of analysis, and identifies trends. 
  3. Analyzes data and prepares reports with recommendations and appropriate justification based on studies and surveys for management, Mayor's Office, Board of Supervisors, Controller's Office and various funding agencies; coordinates and monitors departmental reporting.
  4. Utilizes several systems and tools to conduct data analysis and reporting in this role, including LaunchPad (Salesforce-based system), Power BI, COSTS, and CalSAWS. Works collaboratively with other analysts when using these data systems and tools.
  5. Assists in providing training for staff.
  6. Advises management and prepares recommendations with appropriate supporting documentation regarding how to comply with data reporting regulations; develops, implements, and monitors new and revised reporting systems required for internal and external reporting.
  7. Communicates the results of analyses through presentations, data visualizations and written reports, and may represent the department to the Mayor’s Office, Board of Supervisors, other outside agencies and the public; provides administrative analysis to high level managers.
  8. May supervise additional analysts or junior-level analysts, depending on assignment.
  9. Reviews and interprets laws and regulations about the CAAP program to inform managers about upcoming changes, present options or recommendations, and respond to policy questions. 
  10. Overseeing the development of written guidance materials for staff, explaining complex, technical information in clear, simple, and easy-to-understand language.
  11. Assists in providing training for staff.

How to qualify

1. Education: Possession of a baccalaureate degree from an accredited college or university.

AND

2. Experience: Three (3) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Experience Substitution: Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Education Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

**Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. **

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process.

DESIRABLE QUALIFICATIONS:

  • One year of project management experience in a social service setting.
  • One year of contract monitoring experience of a social service provider.

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may cause ineligibility, disqualification or may lead to lower scores. 

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Katrina Navarro, by telephone at (415) 798-0490 or by email at Katrina.navarro@sfgov.org. 

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.