Career Opportunity

Security Access Office Supervisor II (9237 TPV) – Security Access Office - SFO

Recruitment: REF51276U

Published: April 16, 2025

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Specific information regarding this recruitment process is listed below:

• Application Opening: 04/16/2025
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM (PDT) on 04/23/2025.
• Compensation Range: $91,936 to $113,282 annually
• Recruitment ID: TPV-9237-155873 / RTF0155872
• Appointment Type: This is a Temporary Provisional (TPV) position excluded by the Charter from the competitive Civil Service examination process.  It is considered “at will” and shall serve at the discretion of the Department Head. This position will be subject to the Permanent Civil Service examination process at a later date. Successful participation in the Permanent Civil Service examination and selection through an open competitive process is needed in order to be considered for the permanent appointment.

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer. 
 
SFO’s mission is delivering an airport experience where people and our planet come first, and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on X and Facebook. 

Role description

Under general direction, the 9237 Security Access Office Supervisor II performs difficult and complex professional level duties in several functional areas such as: background check adjudication, assisting in the management of airport badging operations, evaluation and development of training, policies and procedures, and overseeing the programs and functions of the Security Access Office (SAO).

You are excited about this opportunity because you will:

• Supervise Security Access Office resources and staff, coordinate office maintenance and space utilization, plans workloads, assign responsibilities, ensure compliance with federal rules, regulations, policies, and procedures, and oversee fingerprinting, badging, training, keys, permits, and clearance programs.
• Respond to and resolve any security access-related issues or concerns from airport employees, contractors, or other stakeholders by working with airport divisions and external airport companies; determine badging suitability; provide oversight and assistance to customers and stakeholders throughout the background check process. Ensure regulatory compliance through regular audits, enforcement, quality assurance-control research, and inspections; compile required reports, make presentations, and in the absence of the manager, may represent the department during audits and meetings.
• Collaborate with other departments, stakeholders and partnering regulatory agencies, to ensure that the airport remains in compliance with badging-related regulations and requirements, and to meet established goals and objectives; attends security-related meetings and conduct outreach and briefings with airport and tenant representatives.
• Develop, implement, and document operations, procedural guides, and performance requirements for special security systems.
• Assess industry trends, best practices, and federal rules and regulations updates to recommend improvements to systems, equipment, policies, and programs to optimize resources and procedures; implement and communicate innovative changes to policies and procedures to internal airport staff and external airport companies.
• Design impactful safety, security, and regulatory-related training programs that meet the specific needs of the organization and its staff; conduct training sessions in an articulate, direct, and captivating way, utilizing various training techniques and methods.
• Assist in managing the Security Access Office budget, including acquiring equipment and materials, purchasing, controlling inventory, conducting fiscal evaluations, preparing reports, and assisting in developing annual budgets.
• Review and analyze safety, security, and operational data; confer with management to discuss, evaluate and make policy recommendations on special projects and administrative and operational issues related to Airport badging and security.
• Serve as primary point of contact for Criminal History Records Checks inquiries from badge applicants and their companies, and act as an alternate Airport Security Coordinator (ASC) for adjudication of badge application Criminal History Records Checks.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: Job classifications and compensation | City and County of San Francisco

How to qualify

Education: High school diploma or equivalent (GED or High School Proficiency Examination) AND

Experience: Four (4) years of verifiable administrative level experience in a security badging program, one (1) year of which was supervising work of staff involved in processing and issuing security identification badges and/or administering a security access program AND

License and Certification:

1. Possession of a valid California Class C driver license prior to appointment.

2. Possession of an Airport Security Coordinator (ASC) certification within six (6) months of appointment.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Every application is reviewed to ensure that you meet the minimum qualifications listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

NOTE: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact recruitment analyst Jillian Perillo at jillian.perillo@flysfo.com. 

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.