Career Opportunity

Security Access Office Supervisor I (9235 TPV) – Security Access Office - SFO

Recruitment: RTF0163961-01089282

Published: February 25, 2026

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

TYPE OF APPOINTMENT: PROVISIONAL (TPV)

A provisional appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment.  Provisional appointments may not exceed three (3) years.

Specific information regarding this recruitment process is listed below:

• Application Opening: 02/25/2026
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM (Pacific Time) on 03/11/2026.
• Compensation Range: $86,554 to $106,678 annually
• Recruitment ID: TPV-9235-163962

San Francisco International Airport (SFO) is a world-class, award-winning airport that served more than 54 million guests in FY24/25. SFO offers non-stop flights to 60+ international cities on over 40 international carriers. The Bay Area's largest airport also connects non-stop with 80+ U.S. cities on 10 domestic airlines.

As an enterprise department of the City & County of San Francisco, SFO has a workforce of approximately 1,900 City employees. In Fiscal 2021, SFO generated more than 28,000 direct jobs and $6.1B in business activity. 

SFO is more than an airport —we are a dynamic organization where employees collaborate with a wide range of stakeholders to support global travel, economic development, and public service. We are recognized as a leader in safety, environmental sustainability, and forward-thinking infrastructure, and continue to be at the forefront of transforming the travel experience.

Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.  Our mission is to deliver an airport experience where people and our planet come first.

Learn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads.

Role description

Under general direction, the 9235 Security Access Office Supervisor I is responsible for establishing standards and overseeing the work of staff at the Security Access Office (SAO) in adherence to regulations and policies affecting credentialing of aviation workers as defined by the Transportation Security Administration (TSA).

You are excited about this opportunity because you will:

• Oversees fingerprinting, badging, and clearance programs at the Security Access Office; supervises the issuance of airport security badges, credential keys, and permits by conducting background checks and verifying identity document while maintaining security and confidentiality of all personal information.
• Responds to and resolves any security access-related issues or concerns raised by airport employees, contractors, or other stakeholders.
• Audits daily logs and reports to ensure badging office activities are compliant with all policy and regulations, and take appropriate corrective measures for noncompliance; provides daily activity reports of reported incidents and inconsistencies to Airport security; compiles data and provides security access information to support audits and inspections of the airport’s badging program by external regulatory agencies.
• Oversees the departmental purchasing supply inventories and budgets, including acquisition of equipment and materials.
• Collaborates with other departments, stakeholders, and partnering regulatory agencies to ensure that the airport remains up to date on industry standards and in compliance with all security-related regulations and requirements, and to meet established goals and objectives; issues citations and corrective action recommendations for violation of federal regulations and requirements.
• Identifies and communicates security and regulatory changes impacting badging operations and systems; recommends and supports development of necessary operational adjustments for the airport, tenants, vendors, and contractors; develops solutions that ensure badging and security systems meet performance and regulatory requirements.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: https://careers.sf.gov/classifications/?classCode=9235&setId=COMMN

How to qualify

1. Education: High school diploma or equivalent (GED or High School Proficiency Examination) AND
2. Experience: Three (3) years of verifiable administrative experience in one or more of the following areas of activity: security operations, processing requests for identification badges in a high-volume public contact office environment, and/or administering a security access program.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

Desirable Qualifications:

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• 1 year of experience supervising Airport Badging office staff.
• 3 years of Airport Badging office experience equivalent to 9234 Airport Security ID Technician at a medium or large hub Airport.
• Working knowledge of TSA and FAA rules and regulations related to badging.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

NOTE:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact recruitment analyst Jillian Perillo at jillian.perillo@flysfo.com. Recruitment ID: RTF0163961-01089282

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.