Career Opportunity

Housing Delivery Manager- Director's Office - Public Works (163416)(0923)

Recruitment: RTF0163415-01123021

Published: March 27, 2026

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Specific information regarding this recruitment process is listed below.

This is a Position-Based Test conducted in accordance with CSC Rule 111A.    

Application Opening: Thursday March 26th, 2026
Application Deadline: Apply Immediately. The application filing will be open at least until Thursday April 2nd, 2026 at 5:00 PM and will close at any time thereafter.
Compensation Range: $146,718 to $187,252 annually
Recruitment ID:  PBT-0923-163416/ RTF0163415-01123021
Appointment Type: Permanent Civil Service  

San Francisco Public Works (Public Works) has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.

We invite you to learn more about the three workplace core values we live and embrace every day here at Public Works, visit our site here: Respect, Integrity, and Responsiveness.

Public Works currently has a vacancy for the position of Housing Delivery Manager (0923 Manager II) within the Director’s Office.

Role description

Under the direction of the Director of Public Works, the Housing Delivery Manager will lead all aspects of the department’s housing development efforts. As the department’s Housing Delivery Manager, this position is responsible for developing, implementing, and overseeing a Housing Delivery Performance Assessment and Improvement Plan.

This includes developing targeted performance measures that are outcome focused, measurable and time bound to advance the goals of the Housing Element. This position will also evaluate current housing permitting performance and recommend strategies to streamline processes and reduce permitting timelines. This position will work with senior officials throughout the city, including elected officials, department heads, and other executive-level staff. This position will also work with developers, Public Works staff, and other external stakeholders.

Important and Essential duties:

• Coordinate and streamline the department’s efforts to approve and permit new housing development.
• Coordinate internally within Public Works and often across large enterprises or divisions.
• Work proactively and quickly to resolve Executive Directive issues within Public Works.
• Educate Public Works staff on the scope and relevance of the Executive Directive and contracts.
• Serve as department-external Point of Contact for the Public Works Task Force, developers, other departments' Housing Coordinators, and Housing Delivery Agencies and work proactively and quickly to resolve housing issues between agencies.
• Create and communicate department standards, whenever possible, and meet with all parties when variances are required.
• Ensure that housing approval functions are adequately staffed; take advantage of developer-reimbursable opportunities to add staff where needed for expediting housing approvals.
• Participate in ongoing Executive Directive meetings and work, including review of quarterly Housing Delivery reports and attendance at monthly Executive Director’s meetings.

How to qualify

MINIMUM QUALIFICATIONS:

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Education: 
Possession of a baccalaureate degree from an accredited college or university.

AND

Experience:
Four (4) years of professional experience overseeing construction projects, construction contracts, or contractor performance.

Substitution: 

Education Substitution: Additional qualifying experience may be substituted for up to 2 years of the required education. One year (2,000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Experience Substitution: Possession of a Juris Doctor (J.D.) or a Master's degree in Public Administration, Business Administration, Finance, Economics may substitute for one (1) year of the required professional experience.

Note:
One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. 

Desirable Qualifications

• Experience in program evaluation, especially around housing delivery
• An understanding of capital project delivery
• Possession of a Juris Doctor (J.D.)
• Experience working directly with elected officials at the municipal level
• Exception written and communication skills
• Knowledge of housing development and San Francisco (SF) permitting and contracting processes.

Verification:
Please make sure your application is complete and demonstrates how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Note: Any misrepresentation or falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

SELECTION PROCEDURE/EXAMINATION REQUIREMENTS:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire Exam (Weight: 100%): Candidates will be required to complete a Supplemental Questionnaire by the deadline established at the time of the exam. Candidates will be evaluated on their relevant knowledge, skills, and ability levels in job-related areas. A passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

*San Francisco Public Works reserves the right to modify the selection process and examination to conform to administrative or operational necessity. The information in this announcement is subject to change and will be accompanied by a notice of amendment in this announcement. 

Eligible List/Score Report: A confidential eligible list of qualifying candidates will be created and used for certification purposes only. A score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this selection process is subject to change after adoption (e.g., because of appeals), as directed by the Human Resources Director or the Civil Service Commission.

Duration of Eligible List: The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

Certification:
The certification rule for the eligible list resulting from this exam will be “Rule of the List”.

Post-Eligible List:
Candidates will be invited to interview based on test scores and experience that most closely matches the responsibilities of the position determined from a review of the application materials.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst, Raquel Knighten, at Raquel.Knighten@sfdpw.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.