Solutions Architect (9976) - Department of Technology

Career Opportunity

Solutions Architect (9976) - Department of Technology

Recruitment: REF60481Q

Published: April 28, 2026

Contact

Elbi Magana - elbi.magana@sfgov.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Department: Technology
Job class: 9976-Technology Expert I
Role type: Temporary Exempt What does this mean?
Hours: Full-time

About:

Application Opening: April 28, 2026
Application Deadline: This job will close no sooner than Monday, May 18, 2026
✅ Required Supplemental Questionnaire due at the time of application to be considered for this position: https://forms.office.com/g/aLtP8kS2RJ (See below for additional information)

Applicants must complete this required Supplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by no later than the application deadline of Monday, May 18, 2026. Please note: If you are coming across this announcement outside of the SF Careers website, you must apply directly on the SF Careers site. At this point, you should be able to view the Supplemental Questionnaire link.

Why Join Us? Innovative & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.

Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees. Competitive pay, benefits, and retirement options Career growth opportunities through training, internal mobility, and subsidized education Diverse work environment in a diverse city

Appointment Type: Temporary Exempt (TEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.

Work Location: Incumbent will conduct most of the work at the Department of Technology, 1 South Van Ness, as well as 49 South Van Ness in San Francisco, CA 94103. However, there may be situations where the incumbent will be required to work at other sites throughout the City and County of San Francisco as necessary.

Nature of Work: Incumbent must be willing to work a full-time schedule as determined by the department. This is a hybrid role requiring on-site work at our San Francisco office as needed.

Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:

IT Project Management Office Enterprise Application Services Cloud Center of Excellence IT Operations and Support including the Service Desk and NOC City Infrastructure including the Network, Telcom and Data Centers Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery Public Safety Systems and Municipal Broadband Fiber SFGovTV Broadcasting Services IT Finance and Administration Services Emerging Technologies

Role description

The Department of Technology – Enterprise Applications division seeks a Solutions Architect, a senior technical leader responsible for guiding the City’s technical strategy, integration architecture, and system interoperability for City systems.

This role focuses on ensuring that data flows consistently across all systems, establishing an integration architecture that enables to work seamlessly with critical City systems. The Architect will define enterprise standards, lead architectural decision-making, and work closely with City departments and DT to ensure citywide alignment on data governance, API standards, and system modernization roadmaps.

Essential duties include, but are not limited to, the following:

Provide strategic leadership for integration and system architecture, ensuring consistent data exchange and interoperability across departments.
Lead architectural decision-making for connecting platforms with City systems, including legacy platforms and City infrastructure (API gateway, cloud, and data platforms).
Establish and maintain enterprise architecture standards covering integrations, data exchange, identity, document management, and API design.
Design, prototype, build, and maintain applications, integrations, and intelligent (AI-enabled) solutions across the technology stack
Define the integration layer that decouples City systems and user interfaces from platform specific logic, ensuring long-term flexibility.
Ensure alignment with citywide strategies for cloud, cybersecurity, privacy, and digital transformation.
Architect the system landscape including data synchronization, workflow coordination, data pipelines, document management, and API/event-driven integrations.
Occasionally perform technical prototyping, configuration, or proof-of-concept work to validate integration approaches or architectural assumptions.
Guide implementation partners and vendors to ensure architecture compliance and long-term sustainability.
Advise on configuration tradeoffs to minimize customizations and technical debt.
Evaluate emerging AI capabilities, including autonomous/agent-based pilots, for alignment with organizational needs
Define operational standards for integrations, including monitoring, performance, security, and lifecycle management.
Collaborate with DT engineering and operations to ensure long-term platform readiness and support.
Partner with IT leadership, business owners to ensure solutions align with redesigned workflows and data governance needs.
Act as a liaison across City departments to ensure technical consistency and alignment.

How to qualify

Education: Possession of an associate’s degree in Computer Science, Engineering or related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in Computer Science, Engineering or a closely-related field].

Experience: Five (5) years of experience in enterprise architecture, solution design, or technical leadership roles

SUBSTITUTION: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units or forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Note: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications

Strong background in integration architecture, API strategy, middleware, and systems interoperability.
Experience with SaaS case management systems or similar technology platforms.
Familiarity with cloud platforms (Azure, AWS, or GCP) and modern integration approaches.
Experience with enterprise data platforms (Snowflake, Power BI) and data governance frameworks.
Knowledge of San Francisco’s landscape or municipal operations is a plus.
Certifications such as TOGAF or cloud architecture credentials preferred.
Demonstrated ability to guide technical decision-making and influence diverse stakeholder groups.
Experience working in complex, large-scale enterprise or government environments.

What else should I know?

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to evaluate candidate qualifications. This typically includes an oral interview and/or a written or performance exercise.

If this becomes necessary, only those applicants whose qualifications most closely meet the Department needs will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.

How to Apply

Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before Monday, May 18, 2026 at 11:59 am.

Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.
Complete the Supplemental Questionnaire: https://forms.office.com/g/aLtP8kS2RJ
You may contact Elbi Magana via email at elbi.magana@sfgov.org with questions regarding this opportunity.
Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

For best practices on the application process, please visit Apply for Jobs in the City and County of San Francisco Best Practices Guide. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

To find Departments which use this classification, please see: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.

The Office of the City Administrator is committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.

We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.