Career Opportunity

Deputy Assistant General Manager, Power Operations - San Francisco Public Utilities Commission (0941 Manager VI) (114372)

Recruitment: REF2274W

Published: April 08, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

4.8.2022 Update: Announcement deadline has been extended to April 22, 2022 to accept more applications.

• Application Opening.  March 18, 2022
• Application Filing Deadline.  April 22, 2022   
• Recruitment ID.  PBT-0941-114372
• Analyst Name.  Elaine Leeming
• Annual Salary.  $167,102 - $213,278 (Range A).  While this is the normal annual salary range for the position, appointment above the maximum of the normal salary range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range. 

MCCP-Salary-Ranges-FY21-22.pdf (sfdhr.org)

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE? 

San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Role description

The San Francisco Public Utilities Commission (SFPUC) Power Enterprise has two separate retail electric power programs -- Hetch Hetchy Power, San Francisco's Publicly Owned Utility, and CleanPowerSF, San Francisco's Community Choice Aggregation program serving approximately 70% of the electricity consumed in San Francisco. Power Enterprise serves this load with a combination of owned and purchased resources.

SFPUC owns and operates the Hetch Hetchy Water and Power Project, which includes 385 MW hydro-electric power generation in Moccasin, California, solar arrays throughout San Francisco, and biogas cogeneration facilities, which together produce cost-effective energy with a zero-greenhouse gas (GHG-free) emission profile. In addition, the SFPUC develops and manages a portfolio of short, medium, and long-term power and storage purchases to serve our load.

The Class 0941 Deputy Assistant General Manager ("DAGM") Power Operations assists, develops and implements goals, objectives, policies and priorities of the Power Enterprise; plans, organizes, directs, controls and reviews the operation and services of the Operations Section, including development and implementation of program budgets, directing staff, and overall policies.  The DAGM monitors and evaluates the effectiveness and efficiency of the division’s organizational structure, staff assignments, service levels, and administrative systems, identifies and analyzes opportunities for improvement and implements improvements. In addressing the energy needs of the City, the DAGM interacts with other SFPUC staff, the SF Public Utilities Commission, other City departments, and local, state, and federal authorities. The essential duties of this position include, but are not limited to the following:

• Assists, develops and implements goals, objectives, policies and priorities of the Power Enterprise.      
• Plans, organizes, directs, controls and reviews the operation and services of the Operations Section, which includes field services, engineering of transmission and distribution facilities, and back-office customer connection and billing functions.   
•  Monitors and evaluates the effectiveness and efficiency of the division’s organizational structure, staff assignments, service levels, and administrative systems, identifies and analyzes opportunities for improvement and implements improvements. 
•  Interacts with other SFPUC staff, Commission, other City departments; and local, state, and federal authorities in addressing the energy needs of the City.              
• Develops and implements operational and capital budget and monitors expenditures.         
• Supervises the maintenance and development of transmission and distribution services including asset management policies and procedures, service connection policies and procedures, electric rate policies and procedures, staffing needs and associated administrative systems.                 

IDEAL CANDIDATE and COMPETENCIES

San Francisco’s Public Utilities Commission seeks a confident, results-oriented leader and manager who is passionate about the environment and public service. The ideal candidate will stay current with best practices and trends in managing power operations groups and lead the program to maximum efficiency so that the customer, City and department goals continue to be met. They will also enjoy working in a fast-paced, supportive environment where collegiality, professionalism, teamwork, inclusion, and an appreciation for fun are valued.

The Leadership Competency Model illustrates what it means to be successful for any leader at the SFPUC, supporting our commitment to organizational excellence. The ideal candidate will have a demonstrated track record and ability to exercise the following competencies which are the most critical to Power Enterprise’s DAGM role:

• Relationship Management. Leverages outstanding communication skills to build open, honest, and respectful relationships, developing networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Engages and works collaboratively with the active unions, diverse neighborhoods, other departments, and the SFPUC's Executive Team.
• Strategic Planning. Formulates objectives and priorities, implements plans, and allocates resources to achieve the long-term goals of the organization. Implements the capital plan, tracking progress and staying I added this to the definition of Innovation on top of the multi-year implementation.
• Business Acumen. Leverages business concepts, terms, and tools to achieve desired outcomes and develop sound budgets and plans surrounding the financial and operational functions of the organization.
• Change Management. Provides active and visible sponsorship for change initiatives in order to drive the adoption and usage of new solutions to fully realize organizational benefits and project objectives.
• Accountability. Inspires trust by acting with integrity, honesty, and fairness. Holds self and others to their roles and responsibilities. Acts as a responsible steward of the resources entrusted to the SFPUC.
• Risk Management.  Identifies, assesses, and mitigates operational, financial, legal, or health and safety risks impacting the organization's achievement of strategic goals and objectives.
• Talent Management.  Builds and develops a highly-skilled workforce based on organizational goals, budget considerations, and staffing needs. Creates succession planning strategies to address an aging workforce.
• Innovation.  Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones. Voices opinions, remaining open to feedback, diverse perspectives, and embraces opportunities for improvement and change.
• Safety Excellence. Actively promotes a safety culture of the highest standard by allocating resources, ensuring compliance, and creating policies aligned with industry best practices.
• Valuing Diversity. Recognizes the role of diversity in assembling capable teams and building a successful workforce. Fosters an inclusive and cooperative work environment where diversity and individual differences are valued and capitalized upon to achieve the vision and mission of the organization.

How to qualify

Minimum Qualifications

If you are interested in a job like this, we are looking for people that have the following:

• Education. Possession of a baccalaureate degree from an accredited college or university, AND
• Experience.  Six (6) years of professional managerial experience in planning, design, and implementation of electric infrastructure projects, all of which must include supervisory experience. This experience must include at least three (3) years serving as the project manager, AND
• License/Certification.  Registered Professional Engineer in the state of California.

Substitution 
Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis up to a maximum of two years (30 semester/ 45 quarter units equals one year) AND/OR Advanced degrees such as Masters may substitute for one (1) year of the required work experience.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. 

• Bachelor’s degree in Engineering, Environmental Science, Project or Construction Management, Business Administration, or a closely related field.
• Registered Professional Electrical Engineer in the state of California.
• Experience working within a publicly-owned utility governance structure
• Experience working in the California electricity market and, particularly, with the California Independent System Operators operating requirements.      

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in the City and County of San Francisco online application by the filing deadline.

Verification

Applicants may be required to submit qualifying education and experience verification at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.                                                         

What else should I know?

Selection Procedures 

After application submission, candidates deemed qualified must complete ALL subsequent steps below to advance in this selection process. Qualified candidates will be sent notices via email for completion prior to the creation of the eligible list. Each notice will include the date by which responses must be received.

Failure to complete these steps by the established deadlines will result in disqualification.

1. Minimum Qualification Supplemental Questionnaire (MQSQ). Candidates will be required to complete a MQSQ as part of the employment application to determine qualifying education and experience. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
2. Management Test Battery (MTB) weighted at 100%. Candidates who meet the minimum qualifications will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please click here.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes, therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be achieved on the MTB to continue in the selection process. 

• Eligible List duration resulting from this examination process will be six (6) months.
• Certification Rule resulting from this examination will be Rule of the List.
• Exam Type – CPE

Eligible List/Score Report.  A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf.

Terms of the Announcement and Appeal Rights.  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the City Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is “abuse of discretion” or “no rational basis” for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit Careers at City and County of San Francisco (smartrecruiters.com) and begin the application process.

·          Select  “I’m Interested”  and follow instructions on screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Elaine Leeming, by email at eleeming@sfwater.org.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.