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Career Opportunity

Senior Employee and Labor Relations Analyst - HR Department - Office of the City Administrator (1244) - (121726)

Recruitment: RTF0121725-01094923

Published: September 15, 2022

Accepting applications until: September 29, 2022

Contact:

Sean Sexton - sean.sexton@sfgov.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Department: City Administrator
Job class: 1244-Senior Human Resources Analyst
Salary range: $132,418.00 - $160,836.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 10
List type: Combined Promotive and Entrance
 

About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

This recruitment has been reissued to accept additional applications. Applicants who already applied since it last closed on June 28, 2022 need not reapply and will have their previous submittal reviewed in the applicant pool. 

Specific information regarding this recruitment process are listed below:

  • Application Opening: June 13, 2022, Reissued September 15, 2022
  • Application Deadline: September 29, 2022
  • Compensation Range: $122,642 - $148,980 annually
  • Recruitment ID: PBT-1244-121726 / RTF0121725-01094923

The Office of the City Administrator (formerly known as General Services Agency) is comprised of over 2,500 employees working in a broad array of departments, divisions, programs, and offices. The majority of the services provided by the Office of the City Administrator (CAO) are provided to support the effective operations of other city departments. Examples of these functions include maintenance, operations and management of city-owned buildings and infrastructure; technology and telephony services; design and construction of department's capital improvements; procurement and contract administration services; fleet management and vehicle maintenance; real estate leasing and acquisition; citywide risk management; citywide capital planning and administration of the city's debt.

Role description

The Senior Employee and Labor Relations Analyst (1244) performs advanced journey-level professional duties in areas of employee relations, discipline, labor relations, equal employment opportunity (EEO), reasonable accommodation, general personnel administration, special projects, and other duties as required. Under the general direction, the Senior Employee and Labor Relations Analyst will perform the following essential duties: 

  • Independently meets with managers, supervisors, and employees, using sound judgment and professional expertise to develop recommendations and solutions.
  • Guides managers and supervisors to engage in employee and labor best practices by communicating the impact on morale, productivity, credibility, and legal liability.
  • Analyzes complex HR-related legal and memorandum of understanding requirements, City and departmental policies and civil service rules, and uses the information to address problems, business needs, and anticipate changes. 
  • Writes complex, analytical documents such as investigative reports, correspondence, and memorandums.  
  • Conducts thorough, prompt investigations regarding misconduct and whistleblower complaints.  
  • Responds to grievances and represents departments during expedited arbitrations; serves as a Skelly Officer during disciplinary hearings and writes Skelly decisions. 
  • Participates as a member of bargaining team(s) during labor contract negotiations; meets with labor organizations, including attending meet and confers to address a variety of matters. 
  • Meets with employees and conducts intake interviews regarding potential EEO complaints; writes interview summaries and reports of complaints to the City’s EEO Division. 
  • Responds to U.S. Equal Employment Opportunity Commission (EEOC) and California Department of Fair Employment and Housing (DFEH) discrimination complaints by conducting investigations and writing position statements. 
  • Facilitates the reasonable accommodation process per the Americans with Disabilities Act, the California Fair Employment and Housing Act, and the City’s reasonable accommodation process. 
  • Prepares presentations and represents the Department during board and commission meetings. 
  • Conducts training on a variety of employee and labor relations matters.
  • May include additional duties as assigned.
     

How to qualify

Education
Possession of a baccalaureate degree from an accredited college or university; AND

Experience
Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations; AND

Special Condition:
One (1) year of verifiable professional personnel experience in Labor Relations.

Professional experience in Employee/Labor Relations may include but not be limited to conducting investigations of employee misconduct and complaints; drafting investigative reports; advising managers and supervisors on disciplinary actions; meeting and conferring with employee organizations; participating in labor contract negotiations; and/or reviewing and responding to grievances.

Substitution:

  • Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).
  • Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.
  • Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

The above minimum qualifications reflect a special condition associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this class code. 

Note(s):

  • One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
  • Qualifying experience can be gained concurrently.
  • Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.
     

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURE/EXAMINATION REQUIREMENTS
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Core Examination (Weight: 70%):
This is a standardized written multiple-choice examination. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in this examination. This multiple-choice exam will be administered either on a computer or in a paper format. The type of format will depend on the size of the qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notification.  Candidates who meet the minimum qualifications will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include, but not be limited to; Ability to analyze, evaluate and interpret data and information, including the ability to exercise good judgment when evaluating data and information Ability to read, comprehend, interpret and/or apply written information, rules, procedures, regulations, etc. Basic knowledge of, and the ability to apply policies, rules, and laws relating to recruitment and hiring processes, Civil Rights Act Title VII, EEO laws, and ADA Basic knowledge of, and the ability to apply principles, techniques, procedures and practices relating to job analyses, position classification, valid selection procedures and research, including the ability to perform mathematical calculations associated with these activities.

A passing score must be achieved on the Core Test. This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.  Your score will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to re-take this test. If the selection process for the future announcement is held within one year of the date of this examination and it includes the core exam your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test.  Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the core test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Employee Relations Subtest (Weight: 30%):

  • Knowledge of, and ability to apply, principles and practices used in grievances and dispute resolution.
  • Knowledge of, and ability to apply, the Fair Labor Standards Act (FLSA).
  • Knowledge of, and ability to apply, relevant court cases.
  • Ability to evaluate proposed solutions, exercise good judgment, and persuade others to obtain support.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

Your score will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to re-take this test. If the selection process for the future announcement is held within one year of the date of this examination and it includes the core exam your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the core test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Candidates must achieve a passing score on both the Written Core Examination and Employee Relations Subtest in order to move forward in the selection process.

What else should I know?

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process.

  • Select the "Apply Now" button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Sean.Sexton@sfgov.org.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.