Career Opportunity

Talent Mobility Manager - People, Performance & Development - SFO (0922)

Recruitment: RTF0118627-01113187

Published: July 12, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening:  Tuesday, July 12, 2022
Application Deadline: Friday, July 15, 2022 at 5:00 P.M.
Compensation Range:  $122,200 and $156,026 Yearly (Range A)

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care and Equity. Learn more about careers at SFO.

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

Role description

The Talent Mobility Manager plays an integral role in retaining and developing the talent SFO has already attracted. You will partner with SFO management teams to develop, execute, and optimize internal talent mobility and pipeline strategies that support our business objectives and evolve, develop, and grow our culture.  This position manages, coordinates, and supports high-impact, cross-functional programs across the spectrum of the employee journey. The role is both strategic and operational, and will be responsible for designing, implementing, and optimizing processes, programs, and services. You will re-imagine the employee experience and help our team members plan and manage their personal journeys with SFO. The programs you will contribute to are essential to our vision of a workplace where anyone can belong, and to our commitment of delivering an equitable and inspirational employee experience. 

You are excited about this opportunity because you will:

Internal Talent Mobility Management 

• Develops and drives internal talent mobility strategies to attract, develop, engage, and retain strong and diverse talent in partnership with Talent Acquisition, People Operations, People Analytics & Engagement, and Learning & Development teams.
• Identifies, scopes, and leads programs across the Airport focused on internal mobility and promotion readiness, in alignment with business strategy and Talent Acquisition goals.
• Leads the development of new and the improvement of existing internal talent mobility programs.
• Collaborates with key leaders and their leadership teams to develop and execute both long-term and short-term mobility roadmaps that directly support the Airport’s strategic goals and objectives.
• Prepares program proposals with estimated cost statements for presentation to senior leadership; resolves issues related to the implementation and operation of internal talent mobility programs.
• Conducts ongoing mobility training with key business partners and employees.
• Ensures that policies and programs are aligned with business needs; uses qualitative and quantitative data to iterate on internal mobility programming and influence decision making.
• Takes ownership of high-impact projects that shape the future of internal mobility at SFO.
• Acts as a key partner in achieving the Airport’s racial equity goals by providing mobility and access to employees of color. 

Career Pathway Program Management 

• Develops and drives career pathway and pipeline program strategies in partnership with Talent Acquisition, People Operations, People Analytics & Engagement, and Learning & Development teams that are aligned with the Airport’s strategic goals and objectives; strengthens existing airport pipeline development programs; creates internal branding and marketing strategies. 
• Acts as a trusted partner and ambassador for the Airport, reinforcing our commitment to career development and talent mobility programs.
• Acts as a representative for the Airport in our surrounding communities, promoting SFO’s career pathway programs. 
• Collaborates with People Analytics & Engagement to develop analytics that monitor and measure impact of program initiatives and delivers regular status reports to stakeholders.

Career Advising Program Development and Management 

• Develops services and engages with employees via one-to-one sessions on complex career issues and individual career development plans that may include critiquing resumes, cover letters, other job search correspondence, and practicing interviewing skills.
• Develops and manages programs that assist employees in finding suitable employment by enhancing their job search skills and capacity to compete for promotional opportunities; equips employees with the tools necessary for them to create career plans based on their awareness of work-related strengths, interests, and values.
• Develops and manages career services, job shadowing, and career counseling approaches that are founded on learning outcomes; engages in interactive career mapping with employees by focusing on filling gaps to ensure mobility options.
• Manages career development presentations and workshops.
• Plans, coordinates, and leads major campus-wide career events to promote internal mobility and resources.

People Responsibilities 

• Plans, manages, monitors, evaluates, and supervises the Talent Mobility team; lead and develop employees into a highly effective team by setting clear performance objectives and goals, regular and honest feedback, and individualized development plans.
• As a member of the PPD Leadership Team, provides leadership and make recommendations affecting PPD vision, initiatives, programs, services, and budget expenditures.
• Coordinates work activities to prevent delays in required actions or to improve programs or services; assists in the identification, development, and implementation of Airport goals, objectives, policies, and priorities; assists in the determination of resource allocation and levels of service according to established policies.
• Manages the work of the Talent Mobility team; advises and consults with managers; meet with appropriate staff to identify and resolve problems or conflicts; recommend final decisions regarding policy, operations, and administrative procedures.
• Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives; monitor expenditures in accordance with the approved budget; and provides executive management with an early warning and practical options to potential cost overruns.
• May plan, develop, implement, or direct major or complex projects or programs which span several sections or divisions; manage the research of complex, highly technical issues; analyze alternative solutions or approaches; and recommend the most effective course of action.
• May serve as liaison for the Airport with a variety of other City/County staff and officials of outside agencies; explain and justify Airport or administrative procedures, policies, or programs; negotiate and resolve difficult and complex issues and problems.

What you’ll possess:

• Knowledge and understanding of employment barriers, workplace equity, and organizational change strategies.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work, along with the commitment and fortitude to push and drive change in these areas.
• A broad understanding of workforce development strategies.  
• Ability to see solutions where others see problems with a desire to continuously look for ways to make improvements and continuously enhance the employee pipeline.
• Strong attention to detail and sense of urgency to drive projects to completion with a commitment to consistently deliver excellent quality work.
• Two (2) years of supervisory experience.
• Experience in curriculum development and strategy for workforce development and career mobility programming. 
   

How to qualify

EDUCATION

Possession of a baccalaureate degree from an accredited college or university; AND

EXPERIENCE
Five (5) years of professional level experience in human resources and/or workforce development programs.

SUBSTITUTION

Education Substitution: 

Additional experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years.  One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Experience Substitution:

Completion of a 12‐month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. For more information on how to verify your experience or education please click here.

Note: Experience claimed in self-employment will only be considered if supported by evidence of earning and duties comparable to this position. Copies of income tax papers listing occupation and total earnings will be required to document self-employment.

What else should I know?

Selection Procedure:

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral interview.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About The Hiring Process 
• Conviction History 
• Employee Benefits Overview  
• Equal Employment Opportunity  
• Disaster Service Worker 
• ADA Accommodation
• Right to Work 
• Copies of Application Documents

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at: Erin.Zadlo@flysfo.com. 

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.