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Career Opportunity

Medical Social Worker (2920)

Recruitment: REF809X

Published: November 17, 2022


Randy Shine -
Ileana Enriquez -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 2920-Medical Social Worker
Salary range: $101,192.00 - $122,954.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time


Type of AppointmentThis is a Temporary Exempt (TEX) appointment. Some positions are limited to 1,040 work hours in a year while other positions can last up to 2 years. In accordance with San Francisco Charter Section 10.104, exempt employees serve at the discretion of the appointing authority. Exempt employees are considered "at-will" and serve at the discretion of the department head.

  • Type of employment: Part time/as needed, with 20-40+ hours per week. May work some holidays, weekends, and overnight shifts. Please specify your availability when applying.
  • Hourly Rate$48.6500 to $59.1125


Zuckerberg San Francisco General Hospital and Trauma Center is a community hospital and Level 1 trauma center dedicated to improving the health and wellness of our community. We provide world-class care for all the people of San Francisco, regardless of ability to pay or immigration status.

Role description

This recruitment is open continuously to fill positions throughout the Network. Over the next 12 months, we will contact applicants whenever any positions open, with requirements that match their qualifications. After 12 months, applicants should submit updated applications.

Multiple positions available! 

  • Some are limited to 1,040 work hours in a year while other positions can last up to three years*
  • All are "at will" and serve at the discretion of the department head*
  • Choose your position if invited to interview

Medical Social Workers provide comprehensive medical social services to clients and their families; perform routine medical social work duties; evaluate social, emotional and physical needs of clients; interview clients and their families and significant others; provide supportive counseling or crisis intervention; conduct mandatory reporting activities; advocate on behalf of clients; provide discharge planning, service coordination, psychoeducation and case management. Essential job functions include:

  • Collaborates with interdisciplinary health care teams;
  • Evaluates social, emotional and physical needs of clients;
  • Conducts mandatory reporting activities by completing reports (CPS, APS, elder abuse, and domestic violence reports) in specific timeframes and completing appropriate documents;
  • Prepares records to document case activity; 
  • Provides supportive counseling or crisis intervention as needed;
  • Interviews clients, their families and significant others to obtain intake information;
  • Provides discharge planning and/or service coordination and linkage by analyzing client needs;
  • Interprets medical information to reinforce or clarify medical assessments;
  • Provides educational information by explaining health issues such as substance abuse, HIV, prenatal care or nutrition;
  • Acts as a resource for other staff by providing training and consulting on psychosocial issues to enhance treatment of clients;
  • Performs outreach and case finding to identify potential clients with psychosocial needs;
  • Integrates services or programs to increase efficiencies;
  • Reviews service referral request inquiries received by phone or computer system;
  • Performs community outreach and case finding, representing the organization at various community events;
  • Advocates on behalf of clients with agencies, medical practitioners and within the community; and
  • Conducts home visits when necessary to survey living situation of clients for accessibility and to determine the need for further services.

How to qualify


  • Possession of a Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE);
  • Six (6) months (1000 hours) of social work experience in a health care setting. This experience may be gained from supervised field placement during the Master's in Social Work (MSW) program or from post-graduate social work experience.


  • Excellent oral and written communication skills
  • Experience in inpatient, outpatient, or home health based social work
  • Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions:

*In accordance with San Francisco Charter Section 10.104, exempt employees serve at the discretion of the appointing authority.

What else should I know?


Additional Information Regarding Employment with the City and County of San Francisco. 


All your information will be kept confidential according to EEO guidelines. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.