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Career Opportunity

Behavioral Health Team Leader - Department of Public Health (2314)

Recruitment: REF9182L

Published: March 07, 2023


Herbert Chau -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 2314-Behavioral Health Team Leader
Salary range: $86,294.00 - $104,832.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Continuous
Rule: Rule of the List What does this mean?
List type: Combined Promotive and Entrance


Interested applicants are encouraged to apply immediately.

The Department of Public Health is accepting applications in class 2314 Behavioral Health Team Leader.

  1. START with this ⚠️ REQUIRED EXAM ✅  
  2. THEN, to Submit your application, click "I'm Interested" or "Apply Now"
    Don't see "I'm interested" or "Apply Now"? Click HERE.
  3. LASTLY, Look for a confirmation email (see HOW TO APPLY below for details)
  • Application Opening: Tuesday, March 29, 2022
  • Application Deadline: Continuous 
  • Annual Compensation: $86,294 - $104,832
  • Recruitment ID: CCT-2314-H00040
  • Work hours: The San Francisco Behavioral Health Center is open 24 hours a day, 7 days a week, 365 days a year and requires flexibility to work various 8-hour shifts, weekends and holidays as coverage need dictates.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Position(s) are located at the San Francisco Behavioral Health Center (SFBHC) formerly known as the Mental Health Rehabilitation Facility (MHRF). The SFBHC is a 24/7/365 operation that has three distinct programs that provide subacute and long-term mental health services to the severely and persistently mentally ill population of the City and County of San Francisco. The SFBHC programs include an Adult Residential Facility (ARF), a Residential Care Facility for the Elderly (RCFE) and a Mental Health Rehabilitation Center (MHRC). This class is a first line supervisor responsible for providing leadership on clinical standards for Mental Health Rehabilitation Workers, Licensed Vocational Nurses and Licensed Psychiatric Technicians.

DPH statement of Diversity, Equity, and Inclusion: The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

  • Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
  • Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
  • Desire to work with, relate to, serve, and support a diverse service population and workforce. 
  • Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

Role description

Under general supervision, the 2314 supervises employees performing a variety of patient care duties involving management and care of mentally ill patients; personally performs difficult and responsible patient care duties; and performs related duties as required.

The essential functions include, but are not limited to:

  • Supervises a variety of patient care duties involving management and care of mentally ill clients;
  • Assists in evaluation of staff and program needs;
  • Participates in establishing clinical standards; inputs on unit issues;
  • Makes shift assignment and evaluates quality and completeness of work;
  • Provides direct care in accordance with established policies, procedures, and standards of care;
  • Identifies, monitors, observes, records and reports client’s physical and psychological condition and behavior;
  • Establishes and maintains therapeutic relationships with clients and those persons significant to them;
  • Assists clinicians in the implementation of therapeutic and diagnostic treatment and procedures;
  • Administers medications using appropriate interventions;
  • Observes, notes, and reports the effects and side effects of medications;
  • Conducts in-service training programs;
  • Participates in multi-disciplinary treatment planning; AND
  • Obtains and transports laboratory specimens.

The Behavioral Health Team Leader performs other related duties as assigned/required.

How to qualify

Minimum Qualifications

  1. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Licensed Psychiatric Technician or a Licensed Vocational Nurse providing psychiatric nursing care in a skilled facility or psychiatric acute care setting or related mental health setting; AND
  2. LICENSE: Possession of a valid permanent or temporary (including an interim permit) California Licensed Vocational Nurse License or Licensed Psychiatric Technician License.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • At least six months of verifiable full-time equivalent work experience as a health care provider treating patients with Co-Occurring Disorders with Substance Abuse
  • At least one year of verifiable full-time equivalent work experience as a team lead, supervisor, or subject matter expert consultant, including development of care plans, service plans, and/or treatment plans
  • At least six months of verifiable full-time experience treating patients who have psychotic disorders (schizophrenia, schizo-affective disorder, bipolar disorder with psychotic features, etc.)
  • Possession of a Residential Care for the Elderly (RCFE) Administrator Certification and/or Adult Residential Facility (ARF) Administrator Certification

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.


What else should I know?

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying): Candidates who meet minimum qualifications will be invited via a separate link to complete the MQSQ as part of the online employment application.  This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Please provide proof of your licenses by uploading them to your application.

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%): The SQ will be sent to those qualified candidates who demonstrate they meet the minimum qualifications. The SQ is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position. Candidates will be required to submit the completed SQ in the time frame indicated and responses on the SQ cannot be changed once submitted. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List.  Candidates will be placed in rank order according to their final score on the SQ.  After the confidential eligible list/score report is adopted, the department may administer additional selection procedures to make a final hiring decision. All relevant experience, education and/or training must be included in the application to be reviewed during the scoring process. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List Duration: Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months.

Certification: Certification rule for the eligible list resulting from this examination will be Rule of the List Scores.

Additional information regarding Employment with the City and County of San Francisco:

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement will be posted on the job ad.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at

DHR Public Access: In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.

If you have any questions regarding this recruitment or application process, please contact Herbert Chau at or (628) 271-6707.

    We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

    CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.