Career Opportunity

Emergency Medical Services Certification Specialist - Department of Emergency Management (8601)

Recruitment: RTF0131180-01153807

Published: June 14, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

Specific information regarding this recruitment process are listed below:

Application Opening: Friday, January 27, 2023

Application Filing Deadline: File Immediately. This announcement may close at any time after 5:00 pm on February 10, 2023

Compensation Range: $79,820 - $97,006 Annually

Appointment Type: This is a Permanent Exempt appointment not to exceed three (3) years. However, appointees would have an opportunity to reapply for an additional term. This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents are considered “at will” and serve at the discretion of the Appointing Officer.  This is a full time, 40 hours per week appointment.

The current position is located at the San Francisco Department of Emergency Management in the Emergency Medical Services (EMS) Division.  The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency. For more information on the Department of Emergency Management, please visit: http://www.sfdem.org/.

Role description

Under direction, the EMS Certification Specialist supports the transition from a paper-based certification process to an electronic certification process.  This involves support in procurement, training, planning and development of the transition period with key public and private EMS provider partners.

Essential functions of the position include, but are not limited to:  

• Developing training, workflows, and best practices from other EMS agencies’ IT systems for implementation of an electronic certifications platform and management system in San Francisco. 

• Planning and reviewing the transition process from a paper-based system to electronic system pertaining to EMS certifications.  

• Ensure local, state, and federal storage and privacy requirements are met pertaining to personal history, background checks, and EMS certifications in California. 

• Scanning, filing, and archiving key documents from the paper-based system to electronic-based system. 

• Providing memos and messaging to key stakeholders about program implementation and milestones. 

• Process, review, and approve EMT and paramedic applications on an ongoing basis to support certifications team during the transition process.

How to qualify

Education:
Possession of a baccalaureate degree from an accredited college or university; AND

Experience:
Six (6) months of experience providing technical support in an emergency management or homeland security agency; AND

Certificate:
Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, and IS 200.b or ICS 200; AND

Driver's License:
Possession and maintenance of a valid driver’s license (a valid California driver’s license is required at the time of appointment).

Other Requirements
Ability to possess and maintain a Custodian of Records Confirmation from the California Department of Justice. If appointed, candidates will be required to obtain the confirmation within three (3) months.

Education Substitution:
Additional experience providing technical support in emergency management or homeland security agency, as described above, may substitute for the required degree on a year- for-year.  Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Experience Substitution:
Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for the required experience.

Note: Six months of full-time employment is equivalent to 1000 hours (1000 hours of qualifying work experience is based on a 40 hours work week).  Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. 

Desirable Qualifications:

• EMS field experience

• Current certified EMT-Basic OR current licensed EMT-Paramedic in California

• Experience processing certifications or permits for professionals or businesses 

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

SELECTION PROCEDURE:

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Angie Ignao at angie.ignao@sfgov.org.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.