8601-Emergency Services Coordinator I

Job description

CITY AND COUNTY OF SAN FRANCISCO

DEPARTMENT OF HUMAN RESOURCES

Title: EMERGENCY SERVICES COORDINATOR I

Job Code: 8601

INTRODUCTION

Under immediate supervision, supports disaster and emergency planning work in the areas of homeland security and/or emergency services citywide.

Supports the planning, coordination and development of homeland security initiative and/or emergency service operations, plans, exercises and processes within a comprehensive emergency management program and responding to local disasters and emergencies.

DISTINGUISHING FEATURES

The Emergency Services Coordinator I is the entry-level in the professional Emergency Services Coordinator series. This class is distinguished from the Emergency Services Assistant in that the latter performs paraprofessional technical and administrative support and assistance in emergency planning. It is further distinguished from the Emergency Services Coordinator II class by the latter's responsibility for performing more complex emergency planning assignments. At this level, decisions are typically made in non-routine operations which require some exercising of judgment. Initially work is performed in accordance with established guidelines or procedures where few deviations from established practices are made without checking with the supervisor. With time and experience, this class will begin to exercise some judgment in selecting appropriate established guidelines to follow, where significant deviations require prior approval and interpretation of general administrative or operational policies is sometimes necessary. This class has regular contact with others at similar levels within the organization, or external peers, general public and customers for the purpose of providing or obtaining readily available, easily understood non-controversial information.

SUPERVISION EXERCISED

None.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Reviews, evaluates and analyzes information used in the development and implementation of emergency and disaster plans, policies and procedures for individual departments or homeland security planning for the Bay Area Region

2. Researches, analyzes and provides reference information related to technical studies in disaster and emergency planning and recovery services.

3. Provides information to staff and the public on policies regarding homeland security initiative and/or emergency service operations.

4. Reviews and analyzes information and information for the preparation and dissemination of homeland security and emergency services information and determines best presentation of information for electronic and/or print posting and distribution.

5. Reviews and assesses documents and processes to assist with the development and implementation of emergency and disaster exercises/training for individual departments.

6. Prepares reports, documents or other technical materials.

7. Responds to local disasters and emergencies, performing duties as assigned during an emergency in which the Department of Emergency Management is involved, including working in the Emergency Operations Center during activations.

8. Coordinates services at large events, under immediate supervision, to ensure efficient and effective management of the City's response at planned events.

9. Performs related duties and responsibilities as assigned.

IMPORTANT AND ESSENTIAL KNOWLEDGES, SKILLS, AND ABILITIES

Knowledge of: the principles, practices, purposes, scopes and techniques of various phases of disaster planning and plan writing.

Ability to: collect, analyze and interpret data pertaining to emergency planning/management; speak clearly, concisely and effectively to communicate work related information; prepare technical reports, records and other documents related to Emergency Management; deal tactfully and effectively with the general public, governmental officials, professional and technical persons and employees; use a computer to research, extract and process information and prepare correspondence, written reports, and other document

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education/Training:

Possession of a baccalaureate degree from an accredited college or university; AND

Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, and IS 200.b or ICS 200.

Experience:

Six (6) months of experience providing technical support in an emergency management or homeland security agency.

Substitution:

Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for the required experience.

Additional experience providing technical support in an emergency management or homeland security agency, as described above, may substitute for the required degree on a year- for-year. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

LICENSE AND CERTIFICATION

Possession and maintenance of a valid California driver's license.

SUPPLEMENTAL INFORMATION

Some positions will be required to carry a pager and serve as the on call Duty Officer and Emergency Operation Center staff member on a rotational basis; and work weekends, evenings, shifts, and holidays, as assigned.

PROMOTIVE LINES

To: 8602 Emergency Services Coordinator II

From: 8600 Emergency Services Assistant

ORIGINATION DATE: May 21, 2012

BUSINESS UNIT(S): COMMN

Standard information

Disaster service work

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Historic and future compensation